Actually, depending on your spend, you are placed in a Priority Level list. Which is what I assumer the guy meant when he said discounts! On a minimum £35 iphone contract you are supposed to be on Silver level, getting 1 month early upgrade. The problem is that their database is completely crazy. I rang o2 and they confirmed that I am on BLUE level (lowest), which is just not possible as an iPhone customer. And my monthly bill is over £100 a month and sometimes over 250. I am supposed to be on Platinum level, but it shows Blue. My partner is Silver and he hardly goes over £50, which should give him Gold level.
So, in theory, yes, we should get an early upgrade (discount for buying out the contract), in practice, I doubt it's going to happen, unless someone reviews all iPhone accounts by Friday.
http://shop.o2.co.uk/update/paymonth.html
From O2's website;
Who can join O2 Priority List?
New O2 Pay Monthly contract customers automatically join the O2 Priority List within five months of connection to O2 providing they have selected an O2 Priority List Portfolio tariff* or the total value of their second bill fits in one of the following entry levels:
blue spend up to £35
silver spend between £35.01 - £50
gold spend between £50.01 - £80
platinum spend over £80
Existing O2 Pay Monthly contract customers can join the O2 Priority List if they have selected an O2 Priority List Portfolio tariff* or their lowest total bill spend within the last four bills fits in one of the following entry levels:
blue spend up to £35
silver spend between £35.01 - £50
gold spend between £50.01 - £80
platinum spend over £80
Either way, if you also have an O2 Home Broadband connection, this could make a difference. Please see the Terms and Conditions for more information.
What if Im not on an O2 Priority List Portfolio tariff?
Then the qualification criteria used will be based on the amount you spend (as above). Home Broadband connection only makes a difference when youre on an O2 Priority List Portfolio tariff*. And Pay & Go, Business or Corporate customers are not eligible for O2 Priority List.
How do I know which level Im on?
As long as youve said yes to receiving marketing information from us well send you a welcome pack or email to let you know.
How long will I stay on a level?
The date for reviewing the level youre on will be 12 months after you joined O2 or after your last review.
What happens after 12 months?
Depending on how much you spend, you could find yourself staying where you are or going up or down a level. Youll stay on the O2 Priority List providing you spend the minimum required.
How often can I move levels?
Once a year, at your annual review.
So it depends what your bill was for the first 5 months as to what level you went on and then it gets reviewed after 12 months.
