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Some iPhone 6s Owners Seeing Their Phones Randomly Shut Off

I had this issue daily. Apple made me restore my phone and not restore from backup - I setup as new, download all my Apps/data manually and ever since my phone has been great. 3 days running.

iOS 9.0.2
iPhone 6S 64GB
 
I have the same issue and have taken my iPhone 6s back and they given me a new handset only for it to happen again.

The phone will be unresponsive and not turn on unless you do a hard or soft reset they call it and the phone will turn on but after couple of days it will come back again. This happen on 9.0.1 and then my new handset on 9.0.2

Can I ask everyone when you had your new phone did you set up as a new iPhone or restore from a backup?
That's the main important question as I have notice users are not having issues when they set up their handset from new.

Apple should address this issue but looks like we have a long wait and I would like to fix it now than wait for their up coming releases.

Thanks
 
kwokuk said:
I have the same issue and have taken my iPhone 6s back and they given me a new handset only for it to happen again.

The phone will be unresponsive and not turn on unless you do a hard or soft reset they call it and the phone will turn on but after couple of days it will come back again. This happen on 9.0.1 and then my new handset on 9.0.2

Can I ask everyone when you had your new phone did you set up as a new iPhone or restore from a backup?
That's the main important question as I have notice users are not having issues when they set up their handset from new.

Apple should address this issue but looks like we have a long wait and I would like to fix it now than wait for their up coming releases.

Thanks
Click to expand...
Set mine as new but my phone has switched off 4 times but hopefully now I'm on 9.1 beta those issues won't happen again
 
I've had another random shutdown, this time it wasn't scorching hot. Yeah I restored from an iPhone 6 backup, but I'm not deleting and starting it brand new because there's no excuse for a backup of a phone that was enabled not even a month ago to have this form of failure.

At least it's a software bug, and it can hopefully be fixed on the release of IOS 9.1.
 
Cool Pup said:
I've had another random shutdown, this time it wasn't scorching hot. Yeah I restored from an iPhone 6 backup, but I'm not deleting and starting it brand new because there's no excuse for a backup of a phone that was enabled not even a month ago to have this form of failure.

At least it's a software bug, and it can hopefully be fixed on the release of IOS 9.1.
Click to expand...

Pups, you have all the latest Apple gear. Hope you don't mind me asking, how do you afford it all? Are you an App Store developer?
 
kwokuk said:
I have the same issue and have taken my iPhone 6s back and they given me a new handset only for it to happen again.

The phone will be unresponsive and not turn on unless you do a hard or soft reset they call it and the phone will turn on but after couple of days it will come back again. This happen on 9.0.1 and then my new handset on 9.0.2

Can I ask everyone when you had your new phone did you set up as a new iPhone or restore from a backup?
That's the main important question as I have notice users are not having issues when they set up their handset from new.

Apple should address this issue but looks like we have a long wait and I would like to fix it now than wait for their up coming releases.

Thanks
Click to expand...


Phone 6s / 64gb

Update:

I returned to apple store last Tuesday hoping they give me another replacement but they said no and have advise me to set my iPhone as new rather than restore from backup via iCloud or iTunes as both had cause my phone to be unresponsive.

So far since setting my phone as new my phone has not crashed/unresponsive for nearly a week. The annoying points are re-downloading my apps which did not have my preferences per app which I had to set again. Also configuring sounds on my phone. I manage to download my photos again from iCloud Photo Library by activating the option on your phone. This will only work if you have your photos in iCloud. If you don’t use iCloud then you have to back your photos before formatting your phone and setting your phone up as new. You then need to copy the photos back to your phone. Its best if you have it in iCloud then you can download straight back to your phone.

This is still an Apple issue and not us as their selling point is to back your data to iCloud and then restore this onto your new phone but this does not work for many of us. I shouldn’t need to set my phone as new I should be able to restore this from iCloud.

Hope this update helps.

Thanks
 
November 29th I trade in my IPhone 6 for an IPhone 6S Plus. Phone has shut off around 5 times. Took it yesterday December 5th to the same ATT store. Manager said: maybe you have some apps that are not compatible.:eek: If they are in the App Store how are they not compatible? They decided to reset the phone to fabric. Manager suggested that I go to a 128 GB. Not an option. I barely have apps installed and around 10 songs downloaded, only 500 pictures in the Camera Roll and no videos, no books, no movies.o_O Took the phone back home. Normally sleep with the phone on in my night stand. Woke up this morning. Phone shut off again. Wonder if I can bypass the ATT store and go directly to the Apple Store.
 
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Schila said:
Wonder if I can bypass the ATT store and go directly to the Apple Store.
Click to expand...

You must be joking. Of course you should take the phone to an Apple Store. If it is under warranty they will fix the issue at no cost.
 
Jon-PDX said:
So is there now a fix for this issue?

I ask because I don't remember reading about a fix.

Thanks,

Jon...
Click to expand...
Went yesterday to the Apple Store. Had to make an appointment for today. They say they will run some diagnostics test. We will see....
 
Schila said:
November 29th I trade in my IPhone 6 for an IPhone 6S Plus. Phone has shut off around 5 times. Took it yesterday December 5th to the same ATT store. Manager said: maybe you have some apps that are not compatible.:eek: If they are in the App Store how are they not compatible? They decided to reset the phone to fabric. Manager suggested that I go to a 128 GB. Not an option. I barely have apps installed and around 10 songs downloaded, only 500 pictures in the Camera Roll and no videos, no books, no movies.o_O Took the phone back home. Normally sleep with the phone on in my night stand. Woke up this morning. Phone shut off again. Wonder if I can bypass the ATT store and go directly to the Apple Store.
Click to expand...
I would take it to an Apple store and get a replacement. It should not be shutting off for any reason. Apps from the app store are compatible with your phone. :)
 
Is iOS truly a scaled down version of Mac OS X? Still feels like two completely different operating systems to me. When is Apple going to truly integrate the two?
 
I couldn't sleep last night and woke up to grab my phone, which shut off. The one time I was happy to wake up early, because I totally would have slept through my alarm.

(on iOS 9.3 public beta)
 
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