Some iPhone XS and XS Max Deliveries May Be Delayed Until Monday in the United States [Updated]

MacRumors

macrumors bot
Original poster
Apr 12, 2001
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8,970



It appears UPS may be having iPhone XS and XS Max shipping issues in the United States as several MacRumors readers are reporting that their UPS tracking information was recently updated with a Monday delivery date instead of a Friday delivery date.

Affected customers seem to have tracking information that indicates their iPhone orders are located in or have just departed Anchorage, Alaska. Those who have had their shipping dates change seem to have ordered 256GB and 512GB iPhone XS or iPhone XS Max models.


These customers were expecting to get their iPhone deliveries on Friday, September 21, aka launch day before receiving the updated September 24 delivery date from UPS.

It's possible that the delay listed on the UPS tracking site is in error and that the iPhones will still be delivered on Friday, but some customers may be waiting until Monday to receive their new devices. One Twitter user told us that he spoke to a UPS representative who said that it's a computer error and the iPhones are still on track for Friday delivery.

I'm so over it Apple needs to completely drop @UPSHelp pic.twitter.com/qRdwGDW4sc - tyler (@fleetjuice) September 21, 2018

The first customers in Australia, New Zealand, and across Asia who ordered one of the new devices have already started receiving shipments. Deliveries are set to start in a few hours in Europe before expanding to the United States.

Update: Many customers have now been told by UPS that the 9/24 delivery date listed is in error and that iPhones are still on track to be delivered by 9/21, so there is a chance that delayed iPhones will indeed be delivered to customers on launch day.

Update 2: Some users who saw their iPhone delivery dates change to 9/24 have had the dates re-updated to 9/21 once again.

Article Link: Some iPhone XS and XS Max Deliveries May Be Delayed Until Monday in the United States [Updated]
 

harvester32

macrumors member
Oct 29, 2012
41
27



It appears UPS may be having iPhone XS and XS Max shipping issues in the United States as several MacRumors readers are reporting that their UPS tracking information was recently updated with a Monday delivery date instead of a Friday delivery date.

Affected customers seem to have tracking information that indicates their iPhone orders are located in or have just departed Anchorage, Alaska. Those who have had their shipping dates change seem to have ordered 256GB iPhone XS or iPhone XS models.


These customers were expecting to get their iPhone deliveries on Friday, September 21, aka launch day before receiving the updated September 24 delivery date from UPS.

It's possible that the delay listed on the UPS tracking site is in error and that the iPhones will still be delivered on Friday, but some customers may be waiting until Monday to receive their new devices. One Twitter user told us that he spoke to a UPS representative who said that it's a computer error and the iPhones are still on track for Friday delivery.


The first customers in Australia, New Zealand, and across Asia who ordered one of the new devices have already started receiving shipments. Deliveries are set to start in a few hours in Europe before expanding to the United States.

Article Link: Some iPhone XS and XS Max Deliveries May Be Delayed Until Monday in the United States

256GB...they're heavier! :)
 

ryanwarsaw

macrumors 68030
Apr 7, 2007
2,589
2,115
It isn't really a problem most people that ordered online are above standing in line anyway... :)
 

lakerchick4life

macrumors 6502a
Oct 14, 2007
807
164
Ive had that happen to best buy orders that have shipped to me..by tomorrow the status should change and you will receive the iPhones tomorrow..its just a glitch that sometimes happens..it will say "New updated delivery by end of day"
 
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nikster0029

macrumors 6502a
Jul 21, 2010
562
208
Mine just changed from this Friday to Monday. It was in Anchorage Alaska and departed at 2:10pm. What happened?
 

jmeas

macrumors regular
Jun 30, 2015
238
198
San Jose
My phone is still in China, with no delivery date. It's delivering to San Francisco in California. Is anyone else seeing anything similar?

(I preordered mine at midnight on the first night that preorders were available)
 
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joeblough

macrumors 6502
Sep 30, 2006
310
137
same here - now says monday delivery. my 256GB Xs supposedly left anchorage this morning at 8:52AM. on the other hand, if that were true then i'd expect it to have landed somewhere in the lower 48 by now as it's been 9 hours.
 

mrcrlee

macrumors regular
Sep 12, 2008
155
19
I hope it doesn't/hasn't delayed those who expect to pick them up in a store tomorrow at 1430. :oops:
 

jmelrose

macrumors regular
Oct 18, 2004
249
45
Orlando, FL
I mean, if you look at the scans... the first (I assume real) departure from AK was 3:32PM and arrived in Louisville at around 1AM. The "take 2" departure was 8:52AM so it should have gotten to Louisville around 6pm tonight. But it didn't. Because it's already there waiting to go to Orlando. #optimism

I mean, clearly the phone didn't go to Louisville and then fly back (direct!) to HK...
 
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