Some iPhone XS and XS Max Deliveries May Be Delayed Until Monday in the United States [Updated]

Discussion in ' News Discussion' started by MacRumors, Sep 20, 2018.

  1. MacRumors macrumors bot


    Apr 12, 2001

    It appears UPS may be having iPhone XS and XS Max shipping issues in the United States as several MacRumors readers are reporting that their UPS tracking information was recently updated with a Monday delivery date instead of a Friday delivery date.

    Affected customers seem to have tracking information that indicates their iPhone orders are located in or have just departed Anchorage, Alaska. Those who have had their shipping dates change seem to have ordered 256GB and 512GB iPhone XS or iPhone XS Max models.


    These customers were expecting to get their iPhone deliveries on Friday, September 21, aka launch day before receiving the updated September 24 delivery date from UPS.

    It's possible that the delay listed on the UPS tracking site is in error and that the iPhones will still be delivered on Friday, but some customers may be waiting until Monday to receive their new devices. One Twitter user told us that he spoke to a UPS representative who said that it's a computer error and the iPhones are still on track for Friday delivery.

    The first customers in Australia, New Zealand, and across Asia who ordered one of the new devices have already started receiving shipments. Deliveries are set to start in a few hours in Europe before expanding to the United States.

    Update: Many customers have now been told by UPS that the 9/24 delivery date listed is in error and that iPhones are still on track to be delivered by 9/21, so there is a chance that delayed iPhones will indeed be delivered to customers on launch day.

    Update 2: Some users who saw their iPhone delivery dates change to 9/24 have had the dates re-updated to 9/21 once again.

    Article Link: Some iPhone XS and XS Max Deliveries May Be Delayed Until Monday in the United States [Updated]
  2. harvester32 macrumors newbie

    Oct 29, 2012

    256GB...they're heavier! :)
  3. KrazyBear15 macrumors member


    Apr 26, 2011
    South Dakota
    I'm in the same boat. Hope it's just a malfunction and we all get our phones tomorrow!!
  4. ryanwarsaw macrumors 68000


    Apr 7, 2007
    It isn't really a problem most people that ordered online are above standing in line anyway... :)
  5. Tommy c macrumors regular

    Sep 9, 2012
    Pocono PA
    They do deliver on Saturdays. but yea, that sucks if true lol.
  6. jmlg macrumors newbie

    Jun 7, 2007
    Peoria, AZ
    Doesn’t this happen every year and the vast majority of them arrive on time?

    Yes, there will always be SOME that don’t make it.
  7. jmelrose macrumors regular


    Oct 18, 2004
    Orlando, FL
    I ordered a 512 XS at 3:04EDT... It certainly seems to be a glitch to me: IMG_3631.jpg
  8. davidrellis macrumors member

    Jun 29, 2012
    Dang, I know it’s just the weekend but I hope it was worth it to stay up until 2am to preorder to get them on the 21st.
  9. Dopplerdixon macrumors member


    Oct 21, 2014
    Were on the same plane, showing Monday for mine as well
  10. JPack macrumors 68030


    Mar 27, 2017
    Looks like $999 or $1,099 doesn't leave Apple with enough profit to book enough UPS flights.

    No pay, no flights.

  11. lakerchick4life macrumors 6502a

    Oct 14, 2007
    Ive had that happen to best buy orders that have shipped to tomorrow the status should change and you will receive the iPhones tomorrow..its just a glitch that sometimes will say "New updated delivery by end of day"
  12. nikster0029 macrumors 6502


    Jul 21, 2010
    Mine just changed from this Friday to Monday. It was in Anchorage Alaska and departed at 2:10pm. What happened?
  13. chillenandy321 macrumors regular


    Sep 19, 2013
    Orlando, Florida
    I'm in same boat as well. Was Sept 21st all week until an hour ago. Whats going on Apple?
  14. Aidan_395 macrumors newbie

    Sep 20, 2018
    I ordered a 64gb and it is pushed until Monday.
  15. jmeas macrumors regular


    Jun 30, 2015
    San Jose
    My phone is still in China, with no delivery date. It's delivering to San Francisco in California. Is anyone else seeing anything similar?

    (I preordered mine at midnight on the first night that preorders were available)
  16. Tommy c macrumors regular

    Sep 9, 2012
    Pocono PA
    Oh well I guess. I was hoping to try the camera out on Sat for the fair.
  17. iLoveMyApple macrumors 6502a


    Oct 26, 2008
    Southern California
    Yep. I have a 2:10PM departure scan from Anchorage and a pushed back 9/24 delivery date.
  18. smaffei macrumors regular

    Jun 5, 2003
    I never got a UPS delivery on Saturday.
  19. joeblough macrumors regular

    Sep 30, 2006
    same here - now says monday delivery. my 256GB Xs supposedly left anchorage this morning at 8:52AM. on the other hand, if that were true then i'd expect it to have landed somewhere in the lower 48 by now as it's been 9 hours.
  20. mrcrlee macrumors regular

    Sep 12, 2008
    I hope it doesn't/hasn't delayed those who expect to pick them up in a store tomorrow at 1430. :oops:
  21. mariusignorello macrumors 65816

    Jun 9, 2013
    :eek: And this is APPLE we’re talking about?? How embarrassing.
  22. jmelrose macrumors regular


    Oct 18, 2004
    Orlando, FL
    I mean, if you look at the scans... the first (I assume real) departure from AK was 3:32PM and arrived in Louisville at around 1AM. The "take 2" departure was 8:52AM so it should have gotten to Louisville around 6pm tonight. But it didn't. Because it's already there waiting to go to Orlando. #optimism

    I mean, clearly the phone didn't go to Louisville and then fly back (direct!) to HK...
  23. givemeanapple macrumors Demi-God


    Oct 2, 2016
    Hopefully it’s an UPS issue and everyone gets their phones at launch day.
  24. smaffei macrumors regular

    Jun 5, 2003
    Great! This is what Apple gets for changing from FedEx.
  25. Tommy c macrumors regular

    Sep 9, 2012
    Pocono PA
    I'm getting this:

    Attached Files:

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