Some letters not working in keyboard on iPhone 6

Discussion in 'iOS 9' started by mevikram1389, Mar 26, 2016.

  1. mevikram1389 macrumors newbie

    Joined:
    Jun 21, 2014
    #1
    After updaing ios 9.2 on my iphone 6, keyboard does not response while typing the letters y,g,v,6 along with the symbol @. I can’t even sign in to other email address in my mailbox because “@” cannot be typed. Anyone has a solution for this problem??? these letters cannot be typed using any method. I have tried the reset phone method. Also, tried the restore phone from iTunes. but, the keyboard does not work for typing the mentioned letters and symbol.
    please help me ASAP…
     
  2. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #2
    Sounds like it might be time to contact Apple.
     
  3. mevikram1389 thread starter macrumors newbie

    Joined:
    Jun 21, 2014
    #3
    Someone told me to do these steps. Is it ok?

    "Then wait for the beta version of the next update

    Check Apple website regularly

    Before the public and officiAl release of any new iOS version

    They give access to install the beta version of the update for the developers

    You just need to install the beta version of the unofficial version

    After the installation

    An app named "feedback" will automatically be installed on ur phone

    Using the app you have to inform the Apple authority explaining all the problems u r currently facing

    Then

    Unsinstall that"
     
  4. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
  5. mevikram1389 thread starter macrumors newbie

    Joined:
    Jun 21, 2014
    #5
    They told me after whole step above described apple will allow me to install beta version & then i can submit my problem using feedback app.
     
  6. mevikram1389 thread starter macrumors newbie

    Joined:
    Jun 21, 2014
    #6
    Also there is some kind of parallel line appearing top to bottom & touch between this not working & letters y,g,v,6 , @ comes under this line. What is this? & one user have same kind of typing problem with same letters & his problem is resolved after doing above step by informing apple through beta version feedback app.
     

    Attached Files:

  7. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #7
    That's not going to help with your issue though.
    --- Post Merged, Mar 27, 2016 ---
    Even more likely that it's some hardware issue that you won't be able to do much aside from contacting Apple for them to try to do something about it.
     
  8. ashindnile macrumors 6502

    Joined:
    Jul 16, 2015
    #8
    This is a definite hardware issue. With the display and digitizer. Time to head to the apple store.
     
  9. jaygonzalez macrumors newbie

    jaygonzalez

    Joined:
    Mar 20, 2017
    #9
    --- Post Merged, Mar 20, 2017 ---
    LITERALLY HAVE THE SAME PROBLEM RIGHT NOW WITH THE SAME PHONE, SAME LETTERS, And everything!!!
    --- Post Merged, Mar 20, 2017 ---
    HAVE RESETTED AND EVERYTHING TOO
    --- Post Merged, Mar 20, 2017 ---
    I have the same lines too!!! Mine just disappeared though
     

Share This Page