Some M1 iMac Models Shipping With Crooked Mountings

[MacRumors]

Some M1 iMacs appear to have a manufacturing defect that causes the display to be mounted on the stand in a way that's not perfectly aligned, leading to a crooked display.

YouTuber iPhonedo over the weekend published a review of the M1 iMac, and he found that his machine appeared to be tilted on one side, a mounting disparity that was visibly noticeable and proved with a ruler.

Another person on the Apple Support Communities also complained of a non-level display with a 1mm disparity between the right and the left sides of the display, and there was a third complaint on Reddit, with the person in that situation discovering the issue after watching iPhonedo's video.

Checked mine after watching this and it's also crooked.
Not to the degree of his, but not completely level either.
I'm outside of my return window and I can't take the time hit of not having a machine to work on for a month, but super disappointing that Apple of all companies is shipping units with such a glaring oversight.

Even our own orange M1 iMac that we ordered for testing appears to have a slightly crooked display. MacRumors videographer Dan had noticed the iMac was crooked and assumed it was a problem with his desk, but it appears that may not be the case.

There are seven screws holding the iMac's display to the mount, and the manufacturing issue does not appear to be user fixable.

Apple may opt to allow returns of crooked iMacs after the two week return window, but it appears to be a problem that's limited in scale at this time so we don't yet know how support staff will respond. Apple customers who purchase a new M1 iMac should check for a crooked display right when receiving a new machine so that it can be returned or swapped out within its two week return window to avoid having to try to get support from Apple.

So far there are only a handful of known iMacs with this manufacturing issue, but let us know in the comments below if you've had issues with the mounting on your M1 iMac.

Article Link: Some M1 iMac Models Shipping With Crooked Mountings

 

[gaximus]

Can these be fitted with a VESA mount or does a specific iMac need to be ordered?

 

[Freeangel1]

oops. quality control. Where is it.

Checks and balances before something is shipped.

This is not good if APPLE is looking to increase OS market share which they desperately need to do.

 

[dantracht]

Of all the "gates" I wasn't expecting this....

 

[jonnysods]

I'm just glad they came with a stand, and weren't an extra $1K.

 

[dannyyankou]

Barely noticeable unless you really focus on it, but still embarrassing quality control.

 

[contacos]

An adjustable stand would have solved that haha

 

[Realityck]

Definitely A Slanted YouTube Review!

 

[ghsDUDE]

Hopefully it's just a minor issue with a few units...the iPhonedo video should helps bring attention to this for a quick resolution!

 

[AngerDanger]

Honestly, I barely even notice…

 

[Apple_Robert]

Can these be fitted with a VESA mount or does a specific iMac need to be ordered?

Specific order.

 

[Duane Martin]

And here we go. No doubt some users are experiencing this issue but now we have to read postings from hundreds more stating "mine is off by a millimetre" (roughly 1/25th of an inch for Americans on the forum) and photos like the orange iMac in the article where the iMac is clearly not perpendicular to the wall nor to the camera which can create the illusion of crooked screens.

Hopefully Apple will help those who legitimately have an issue and we will not be inundated with posters who only think they have a problem because they read about it here.

 

[nwcs]

I’m sure it will be addressed but I have to say the person complaining about a 1mm differential needs to get meds for OCD. I’d guess that is well within manufacturing tolerances and isn’t worth generating anxiety over,

 

[dumoore]

Only at Apple could this be a real conversation.

Me: "I'd like to return my iMac, It's 0.2cm crooked"
Apple Repair: "You expect a new computer to fix 0.2cm lean?"
Me: "Exactly"
AR: "Ok, your return is scheduled"

#LeanGate /s

 

[SomeMacGuy]

My iMac G4 did this too. Is it too late to return it?

 

[sdz]

First World problems. Not news worthy. Just return it and get a new one.

 

[The_Martini_Cat]

5 sheets of paper underneath the stand and ... walla!???

 

[iPhone1]

Not gonna lie, whipped out my level and checked my iMac.

 

[funandblindness]

Can these be fitted with a VESA mount or does a specific iMac need to be ordered?

You need to order the vesa iMac https://www.apple.com/shop/buy-mac/imac-vesa

 

[ghsDUDE]

Not gonna lie, whipped out my level and checked my iMac.

I don’t have an issue with mine (as far as I can tell)…so I refuse to check! Haha

 

[javisan]

Funny how macrumors decides to have the guts to report this but not the yellow tinted screens that have plagued the 12 Pro iPhones.

 

[MvdM]

We all know Apple’s reply : cosmetical issue.

 

[A418t81]

I get the obviously crooked ones but people with their Mac out by 1 mm? Give me a break princess. How’s that pea feeling right about now?

 

[oneMadRssn]

And here we go. No doubt some users are experiencing this issue but now we have to read postings from hundreds more stating "mine is off by a millimetre" (roughly 1/25th of an inch for Americans on the forum) and photos like the orange iMac in the article where the iMac is clearly not perpendicular to the wall nor to the camera which can create the illusion of crooked screens.

Hopefully Apple will help those who legitimately have an issue and we will not be inundated with posters who only think they have a problem because they read about it here.

A 1mm rise edge to edge on a 574mm wide screen means the tilt is off by 0.1 degrees. That's not a lot, but probably outside of tolerance. I know plenty of people with monitor arms that are out of alignment by far far more than that. On the flip side, with a rigid non-adjustable system like the iMac, it's not a good thing.

 

[polaris20]

First World problems. Not news worthy. Just return it and get a new one.

Nope. This isn't a cheap computer, yet it's literally nothing more than a Mac Mini with a nice display. There's no excuse for this, dude.
This happens nearly EVERY Apple release. I love Apple stuff, but holy crap, their QC for initial runs is awful.

EDIT

Yup, $600 for a 24" screen, that apparently may or may not ship crooked. Sign me up!