Some Studio Display Owners Reporting Issues Updating Display to Latest iOS Firmware

[MacRumors]

Some owners of the new Studio Display are facing issues when attempting to update Apple's newest monitor to its latest firmware, causing some customers to be told by Apple Support to bring in their display for repair at an Apple Store or authorized repair center.

A growing thread on the Apple Support forum (1, 2) includes owners of the Studio Display reporting that as they try to update the display, they're being presented with an error message that reads "Apple Studio Display firmware update could not be completed. Try again in an hour. If the problem persists, contact an authorized Apple service provider." According to users on the thread, reconnecting the display to another Mac and/or restarting the monitor does not address the issue.

Users on the MacRumors Forums are also reporting similar problems, with some being told by Apple Support to bring in their display for repair. Apple's Studio Display does run iOS, and users can update it through System Preferences on macOS.

Following reviews of poor webcam quality, Apple has promised a new update in the future that addresses poor camera quality. That same update could include a patch for the issue being experienced by users when trying to update their Studio Display.

Article Link: Some Studio Display Owners Reporting Issues Updating Display to Latest iOS Firmware

 

[entropys]

five years in the making folks. five years.

and it seems, a five year old display at iMac prices

 

[Sanme]

You’re updating it wrong 😂

 

[sydneysider88]

Everything I hear about this monitor makes it less and less appealing...

 

[DBZmusicboy01]

I don't like the direction Apple is going for in 2022 :/
Everything was much better in 2021... I also feel this year's iPhones will be the biggest disappointment ever excluding the camera.

 

[Saturn007]

“Back to the studio…”

 

[antiprotest]

"As a result of our hardware and software integration, we are able to destroy our products on both fronts at the same time."

 

[Souponastick270]

Wow what a great start for a £1500 monitor….

 

[nexusrule]

Alarmism too much? Between the 2 “growing” threads it’s like 10 people having issues…

 

[ccsicecoke]

I bought this monitor last week and it does not report any update available

 

[JosephAW]

Don’t remember having software troubles with my cinema displays. Oh wait…

 

[JonnyBlaze]

Can’t help but feel a monitor shouldn’t need software updates, should all come from the computerbox(TM)…

 

[t0rqx]

This Display better have a secret feature unlocking an Ultra iMac cause this is ridicilous.

 

[SRemington]

Having a monitor that requires constant software updates is one of the craziest things that ever happened to technology.

Although, from a commercial perspective this is an excellent opportunity for locking people into a constant hardware upgrade loop once software updates are no longer supported.

 

[Chrisyoung89]

I think if Steve Jobs would be alive we would never expect such a bad costumer expierence....or if it happen the whole Team can leave there Workplace.

 

[exoticSpice]

Having a monitor that requires constant software updates is one of the craziest things that ever happened to technology.

Although, from a commercial perspective this is an excellent opportunity for locking people into a constant hardware upgrade loop once software updates are no longer supported.

The monitor would still work on older firmware. Just like how iPhones still work on older firmware/OS.

 

[Sciomar]

They're just getting it ready for the impending subscription service, 5k display for $2 a month, multi-monitor support for $6. 😅 I sure hope that doesn't happen but if car manufacturers make radios that require a subscription for wireless CarPlay who knows what others are capable of implementing.

 

[tcgjeukens]

... attempting to update Apple's newest monitor to its latest firmware ...

It's a display. Why does a display need a firmware upgrade?
Bought a Philips 23" WUXGA monitor in 2004. Great purchase. Never fails. No SW updates required. Only need to dust it off once in a while ... with a regular cloth .

 

[chfilm]

Maybe the update will shrink the huuuge bezels!

 

[Satjiv's one click]

if the firmware thinks the Studio Display is a Pro Display XDR does the stand vanish?

 

[bsbeamer]

It's a display. Why does a display need a firmware upgrade?
Bought a Philips 23" WUXGA monitor in 2004. Great purchase. Never fails. No SW updates required. Only need to dust it off once in a while ... with a regular cloth .

All internet connected displays need updates, including most Smart TVs. I’d prefer more of a dumb monitor, but they’re becoming more difficult to find in higher resolution with greater pixel density. And the ones that you can get, often require running Windows if there is ever a feature update released.

 

[jeffpeng]

?‍♂️ That's kinda embarrassing.

So basically the Studio Display has all the disadvantages of a Computer without being a Computer. Hm. I mean that in and of itself is sorta impressive.

 

[fahlman]

It's a display. Why does a display need a firmware upgrade?
Bought a Philips 23" WUXGA monitor in 2004. Great purchase. Never fails. No SW updates required. Only need to dust it off once in a while ... with a regular cloth .

In two minutes I found two other display vendors who also release firmware updates for they displays.

Steps for Updating the Firmware for Your Dell Monitor | Dell US

Public Display Firmware Update | Sharp NEC Display Solutions

Sharp NEC Display Solutions monitor download web site which the latest program and user's manuals can be downloaded.

www.nec-display.com

 

[exoticSpice]

It's a display. Why does a display need a firmware upgrade?
Bought a Philips 23" WUXGA monitor in 2004. Great purchase. Never fails. No SW updates required. Only need to dust it off once in a while ... with a regular cloth .

Pretty sure you don't even need to update it unless you want to fix the camera. If you want to buy it I would wait till all the issues with the camera is fixed.

My take is never buy 1st gen Apple redesigns.

 

[EugW]

I think if Steve Jobs would be alive we would never expect such a bad costumer expierence....or if it happen the whole Team can leave there Workplace.

You guys and gals are slipping. We had to wait for 15 posts this time until the inevitable “if Steve Jobs were alive” message was posted.