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Some Users Locked Out of Their Apple IDs, Forced to Reset Passwords

Last night while on bed I was trying to download this free Black Friday app and was asking me to enter password despite my phone was setup to authenticate with TouchID. I had to do it multiple times asking my password again then failed to download, eventually it ended up downloading but it says cannot purchase the app. SMH!
 
Happened to me. Had to reconnect all my devices. Sucks for Apple TV. I thought I was hacked because the phone # it wanted me to verify was not mine.
 
This article was written in such a way to suggest this is intentional (i.e., a “select group.”)

I hope Apple has a good reason. Changing your password and logging back in on multiple devices is a huge, huge hassle. It’s hostile to do this to your customers.
 
With no official word from Apple and no clear reason........., is their SOP. Can't say I'm surprised.

Surprised about a problem occurring just not surprised with their response, or lack of one.
 
It doesn't look I'm impacted (yet) on my iPhone at least. I do have two-factor authentication set-up, so I'm not sure if that has anything to do with. But I'll certainly keep an eye on my devices throughout the day.
 
Gix1k said:
Happened to me. Had to reconnect all my devices. Sucks for Apple TV. I thought I was hacked because the phone # it wanted me to verify was not mine.
Click to expand...

I’m about to blow up. This happens to me every week and of course apple is no help. I figure someone is pranking me, true hacking attempt or apple has me on a suspicious user list or something. I’m am sick of giving them 10 bucks a month for storage and this bs happening to me every month. Of course because I have an iCloud email address I can’t change my username.

Every time I change my password I have to type it in 8 apple devices and then go through setting up app specific password on 2 apps on three of the devices. As I said getting old.
 
Didn’t happen to me but I have been forced to change my password before. It’s really for the best. In all honesty passwords must be changed frequently in order for our accounts to be secure.
 
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Happened to me last night. Two factor was setup. I spent nearly 10min signing in on all my devices.

Hoping this was a purely preventative security measure and not a glitch in their system.
 
Not only did I have to reset my Apple ID password this morning, now, Messages tries to authenticate me and then gives an error:

Could not sign in to iMessage.
An error occurred during activation. Try again.
​
I've tried several times now over the past hour with the same result. So this seems like an Apple "back end" problem to me.

Messages activation error message.png
 
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*puts on conspiracy tinfoil hat*

sometimes stuff like this happens as the result of a security breach, or a security breach attempt.

*removes conspiracy tinfoil hat*
 
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I worked in a Fortune 500 company many years ago the used a password cracker on everyone's account. If the cracker could guess/find the password then you had to change it. Maybe Apple is doing the same thing.
 
definitive said:
*puts on conspiracy tinfoil hat*

sometimes stuff like this happens as the result of a security breach, or a security breach attempt.

*removes conspiracy tinfoil hat*
Click to expand...

No conspiracy, that's the exact reason why this triggers unless otherwise indicated.

skinned66 said:
Has this affected anybody with 2FA? Just wondering.

FWIW I’m unaffected and I’m using it.
Click to expand...

It happened to me and I have 2FA
 
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Another reason I won't use their 2FA. The primary reason is that when I tried to reset my mother in law's password, where she had 2FA enabled, she could not remember all the info she setup for 2FA and Apple said without the info, her account would be dead and she'd have to create a new one and start all over with apps etc. If you do not turn on 2FA, you have more control over this. Of course, I use a 47 character password that is a lyric to a song followed by several special characters so if anyone happens to crack this, then hats off to them and they deserve it.
 
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Happened to me as well. Thought it was just Apple punishing me for not buying what was supposed to have been a new inexpensive iPad Air, or the new no longer inexpensive Mac Mini, or the yet to be released ipad mini.
 
I'll take a security lockout to reset my password over a hacker getting in. My only concern is that are the lockout requests on some sites phished? Always go to the sight yourself, never click I a link, I read somewhere
 
Maybe its not Apple that has been hacked but another company - anyone use the same password for apple as they do another site?
 
weez999 said:
Another reason I won't use their 2FA. The primary reason is that when I tried to reset my mother in law's password, where she had 2FA enabled, she could not remember all the info she setup for 2FA and Apple said without the info, her account would be dead and she'd have to create a new one and start all over with apps etc. If you do not turn on 2FA, you have more control over this. Of course, I use a 47 character password that is a lyric to a song followed by several special characters so if anyone happens to crack this, then hats off to them and they deserve it.
Click to expand...


That is weird, I use 2FA, it sends a security code request through my iPhone, I have never seen it ask me random questions that I forgot. You sure you are talking about Apple's 2 factor?
 
Glockworkorange said:
This article was written in such a way to suggest this is intentional (i.e., a “select group.”)

I hope Apple has a good reason. Changing your password and logging back in on multiple devices is a huge, huge hassle. It’s hostile to do this to your customers.
Click to expand...

This is "just" a minor annoyance, I have to verify 2 gmail accounts each and every ffing day, I can understand 1 of those accounts needing to verify, my girl lives in Asia while I am in Europe and the both of us use that account, but the other one is mine and as I said before, verifying needs to be done on a daily basis, I am about to kick Google out once and for all.
 
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