Sonos Discounting Speakers, Sound Bars, and More for Black Friday (Up to $200 Off)

[DeepIn2U]

opening sentence: Sonos is doing away with Recycle Mode, a controversial part of the company’s trade-up program that rendered old devices inoperable in exchange for a 30 percent discount on a newer Sonos product.

News Flash I specifically stated they restored devices after the issue. Still doesn't change the fact they did NOT communicate to users devices would NO LONGER be usable (Originally) when accepting the 30 % discount.

Lack of communication
Lack of use of the device
equals = BRICK.

Spin it however you like the fact is many users got caught blind-sided. Discount or Update doesn't matter. What matters is devices where not usable after the discount update - and users were not communicated of this before hand.

 

[DeepIn2U]

sure, it's not bricked, but they could throttle it to force you to go buy a new one. But hey, that's okay in your book!

You're assuming this is symantics here. It's not.

Force me to buy a new device lol vs just having the battery replaced? Hmmm. You're reaching. But you do understand Apple did not brick devices. I agreed Apple should've been clean and communicating what they did originally and if they did then no lawsuit would've occured. I'm happy about the lawsuit - wrong is wrong in my book. period.

 

[DeepIn2U]

did you just learn about the word perception? you seem to use it a lot.

The point is, Apple got sued for what they did. Caused many people to upgrade their phones when they didn't necessarily have to. But what Sonos did was just an awful thing? People had the choice to "brick" their devices. iPhone users had no choice about throttling, it was secretly done behind the scenes by Apple.

Get real man.

Just because Sonos wasn't sued does NOT mean the potential for the issue couldn't have happened.
They still did wrong by their consumer.

Get real ma'an.

 

[DeepIn2U]

Sonos did not deploy a software update that bricks older devices. They briefly made an offer that people could accept a 30% discount on new Sonos products in exchange for disabling legacy devices. If you didn't take the offer your devices weren't bricked, and they reversed course and offer people with legacy devices the 30% discount while being able to keep their legacy devices (which still work fine with the S1 app which is still receiving security updates, just no feature updates.

Sonos released software to those that participated in teh 30% discount for upgrade - did NOT communicate their current device would not be usable - this was by software update. bricked if you participated.

Wether or not you participated or not doesn't change the fact those that DID participated had useless / bricked devices. what can't you see about that? How is that right? especially when no communication of doing so would do that? Sonos changed that practice after the uproar of their users and hitting the press.

If you stick a chocolate bar in your jacket and pass the payment isle with no intent on paying for it. You're not guilty of theft before you leave the store. You can make the excuse of saying I forgot and was about to turn around to pay for it - that's conjecture and thus like this debate/rebuttal perception - but it doesn't change the fact of intent of not paying for it. It doesnt' affect those in line waiting to pay for their items for use.

 

[mw360]

News Flash I specifically stated they restored devices after the issue. Still doesn't change the fact they did NOT communicate to users devices would NO LONGER be usable (Originally) when accepting the 30 % discount.

Lack of communication
Lack of use of the device
equals = BRICK.

Spin it however you like the fact is many users got caught blind-sided. Discount or Update doesn't matter. What matters is devices where not usable after the discount update - and users were not communicated of this before hand.

 

[bodonnell202]

Sonos deployed software for an offer of trading in your products to upgrade. They did NOT communicate it would render the product useless. That's bricking the device meaning you cannot use it. There was no specific communication the update would do this = brick. spin all you want they made a bad decision to ensure their customers could not keep or sell their device that they owned while taking part of the discount.

How hard is that to comprehend. IF they communicated that before a user takes the discount when originally offered it would not have hit any internet news site. As i've said they changed that and restored devices that were bricked; namely the Play:5 Gen 1.

Sorry, but in the original offer it was clearly communicated that if you accepted the offer your device would be permanently deactivated in 21 days. The outcry came because it wasn't a very environmentally friendly policy (i.e. permanently deactivating products that could have otherwise been reused or resold).

 

[MacManTexas56]

You're assuming this is symantics here. It's not.

Force me to buy a new device lol vs just having the battery replaced? Hmmm. You're reaching. But you do understand Apple did not brick devices. I agreed Apple should've been clean and communicating what they did originally and if they did then no lawsuit would've occured. I'm happy about the lawsuit - wrong is wrong in my book. period.

you just like to complain and to argue. you even post articles with EXACT thing that happened and you still don't understand it lol. You're blaming it on Sonos when the user was the one that agreed to brick their device FOR A DISCOUNT. You don't want the discount? you don't brick your device! Not rocket science here.

It doesn't matter if Apple bricked devices or not, they messed with phones secretly and i know a lot of people that turned around and upgraded to a new phone bc of these issues. Anyways, not responding to you after this post as now you are just trolling.