Brookzy
macrumors 603
Good stuff! 🙂 Additionally, for future reference: if you take the exchange option, the new item will begin processing once you've dropped off the old one to the courier (or they've collected it). So you don't have to wait for it to arrive back to Apple.Unfortunately, I didn’t know about that and the woman on the telephone didn’t mention this. I returned it to the local Apple store. For a refund.
I called after sales again though after I read your comment. They’ll expedit my new order and put it at the top of the line. Thanks for the info 🙂
Also, in some cases, for backordered items and where the customer has a good track record with Apple (e.g. lots of orders and no problems), Apple can actually send you the new item before you send the old one back.