iPhone XS #SpeakerGate, or just me?

[CobraPA]

Did anybody force you to buy an XS over the much cheaper XR?

I'd expect the XR to have the same problem. What will your comment be then?

Did anyone force you to buy the XR over an iPhone SE?

 

[michael31986]

Whatever. It’s a problem cuz it jus happened on my third phone again
[doublepost=1539803746][/doublepost]
No we expect a expensive phone to work correctly

Wow third. Is this only happening to call X's Max. Call Apple support see if they can run tests.

 

[Gudi]

I'd expect the XR to have the same problem. What will your comment be then?

As an adult I understand that even a high price can’t guarantee me an absolutely flawless product and will put my faith in Apple’s excellent customer service to fix the issue. That’s why I’m buying directly at the Apple Online Store and not from some retailer. I want the two weeks trouble-free return policy. At the end of that time, I will know if this gate in particular is a problem for me. The original iPhone 4 #antennagate turned out to be a non-issue.

 

[michael31986]

As an adult I understand that even a high price can’t guarantee me an absolutely flawless product and will put my faith in Apple’s excellent customer service to fix the issue. That’s why I’m buying directly at the Apple Online Store and not from some retailer. I want the two weeks trouble-free return policy. At the end of that time, I will know if this gate in particular is a problem for me. The original iPhone 4 #antennagate turned out to be a non-issue.

You have the issue right.

 

[nasa25]

Once the term gate comes into play, you've lost me due to a total lack of originality.

By the way, ghazi is the new gate

 

[michael31986]

Once the term gate comes into play, you've lost me due to a total lack of originality.

By the way, ghazi is the new gate

I think people use gate for everything but this is an issue.

 

[Jkrishnan.mnair]

So, my XS is a wonderful device. Mostly. But i do have one anoying issue with it.

Randomly, the top stereo speaker stops working, and the only thing i can do to get it to work, is to restart my phone.

Sometimes it happends few times a day, and sometimes it goes days between times.

I have DFU-restored my device 2 times, without backup (Set up as new iPhone).

Apple support in Sweden is investigating the issue, since they made me upload sysdiagnose logs on 3 occactions.

Anyone else with this problem?
Is it hardware/software-related?

I feel scammed by Apple. In Sweden, the XS 64GB model is about 1400 USD (incl. VAT).

[doublepost=1540640636][/doublepost]Yes even I experienced the same thing and upon asking for replacement these guys denied saying it’s software issue...even after restarting stereo works for some time and again stops randomly.

 

[chillenandy321]

My XS has this problem just checked. Did a restart and seems to be fixed. Hope a software issue.

 

[Jkrishnan.mnair]

My XS has this problem just checked. Did a restart and seems to be fixed. Hope a software issue.

Yeah restart fixes it for some time it’ll again stop after some 6-7 hours

 

[michael31986]

Yeah restart fixes it for some time it’ll again stop after some 6-7 hours

It shouldn't happen that often. Thought it was days. But I guess different for everyone.

 

[Deacon-Blues]

I am experiencing this issue with my Max. A quick restart resolves it so I'm not going to get all worked up about it. It's clearly a software issue so it'll get resolved. I was just glad to learn I wasn't the only one experiencing the problem.

 

[michael31986]

I am experiencing this issue with my Max. A quick restart resolves it so I'm not going to get all worked up about it. It's clearly a software issue so it'll get resolved. I was just glad to learn I wasn't the only one experiencing the problem.

Hope they fix it. I reported it. Do the same.

 

[Smoothie]

I just had this happen today on my XS Max. Restarting the phone fixed it. I reported it.

 

[michael31986]

Maybe 12.1.1 will get the fix. IDK if it's on 12.1.

 

[Mackinjosh]

My XR just did this today. And yep, restarting the phone corrected it. I hope Apple gets around to fixing this.

 

[michael31986]

My XR just did this today. And yep, restarting the phone corrected it. I hope Apple gets around to fixing this.

First time heard of another phone doing this too. Guess it's others too

 

[darksoul78644]

Pfft. Been having this issue for the longest.

 

[Deacon-Blues]

I wonder if it’s fixed now with the new update today.

 

[Jkrishnan.mnair]

Maybe 12.1.1 will get the fix. IDK if it's on 12.1.

Nope 12.1 doesn’t fix it....so disappointed with Apple!

 

[Guda.FL]

I will admit, im not impressed with my Xs sound, but Max I heard is pretty awesome.

 

[michael31986]

Nope 12.1 doesn’t fix it....so disappointed with Apple!

You had it happen on 12.1

 

[terps2005]

my max did it yesterday on 12.1 b5. A restart fixed it. I've had it since launch day. It's only happened that one time and hasn't done it again since.

 

[darksoul78644]

Did it twice on 12.1 today

 

[jazzandmetal]

I had this issue a couple of times on my iPhone XS Max, it was a few days over the 14 day return period. The second time it happened I didn’t bother restarting it and took it into Apple to show them and explained it would work if I restarted, they ran a diagnostic and it came up with a couple of errors. They didn’t tell me what (I saw it on their iPad with exclamations), and offered me a brand new retail box exchange.

So my warranty is now reset, changed to gold and haven’t had the problem since (knock on wood)!

Any update? Just wondering if it has happened again since I have seen people with the new XR reporting this issue as well. Just happened on my XS for the first time last night.

 

[SeanLe]

Any update? Just wondering if it has happened again since I have seen people with the new XR reporting this issue as well. Just happened on my XS for the first time last night.

Hey sorry for the late reply! Nope it hasn’t happened at all on this one. This is a weird issue though if it’s happening on the new XR... must be software?