Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

phantomsd

macrumors 6502
Original poster
Dec 7, 2006
333
13
San Diego, CA
Awesome customer service... just got this email right now.

==========

Dear Customer,

Thank you so much for your recent purchase from Spigen SGP!

Are you excited for the new release of the iPhone 5 as much as we are? We understand that protecting your device is important and we’re glad that you chose Spigen iPhone 5 Screen Protectors for your new iPhone.

We promised that we would do everything we can to get you the best protection for your phone and we are keeping that promise! There was a small difference in our cutouts on the screen protector so we made some slight adjustments to our screen protectors to make them perfect.

We will begin shipping out your updated screen protectors out today!

There’s no need to send the old ones back to us, all you have to do is just wait for the new package to come and use the updated version to protect your phone. We can't bear to think that your iPhone is left unprotected, so please use the one you have now until the revised ones arrive.

We really appreciate you choosing Spigen SGP, and we appreciate all your support and patience with us at this time.

If you have any further questions just contact us at [e-mail address removed].

Sincerely,

SPIGEN SGP


==========

I wonder what the small difference is...
 
Last edited:
got mine from amazon in the mail yesterday. hopefully theyre the right ones
 
I ordered mine off Amazon last week. We'll see what happens I suppose.
 
hmm.. i must have the "old" version since i received mine about 5 days ago. Haven't received an email yet. I hope they send me the new version.
 
How are these screen protectors hear a lot of good things about them, are they just as good as PS?
 
SGP sent me an Oleophobic screen protector even though I ordered the GLAS.t a week ago. Sorry I am just sad because they are out of GLAS.t and one Oleophobic = 0.5 GLAS.t.

:Facepalm:
 
Awesome customer service... just got this email right now.

==========

Dear Customer,

Thank you so much for your recent purchase from Spigen SGP!

Are you excited for the new release of the iPhone 5 as much as we are? We understand that protecting your device is important and we’re glad that you chose Spigen iPhone 5 Screen Protectors for your new iPhone.

We promised that we would do everything we can to get you the best protection for your phone and we are keeping that promise! There was a small difference in our cutouts on the screen protector so we made some slight adjustments to our screen protectors to make them perfect.

We will begin shipping out your updated screen protectors out today!

There’s no need to send the old ones back to us, all you have to do is just wait for the new package to come and use the updated version to protect your phone. We can't bear to think that your iPhone is left unprotected, so please use the one you have now until the revised ones arrive.

We really appreciate you choosing Spigen SGP, and we appreciate all your support and patience with us at this time.

If you have any further questions just contact us at [e-mail address removed].

Sincerely,

SPIGEN SGP


==========

I wonder what the small difference is...



How do these compare to Power Support?
 
my screen protector arrived a couple of days ago through amazon and I just got this email as well. I wonder how much the cut is off.. I'd be willing to deal with a slightly off cut and end up with 4 screen protectors to use throughout the life of my i5.

I still like PS's protectors better.. they don't scratch as easily and I feel that oil\fingerprints wipe off much easier. I had the oleo phobic SGP screen before and the anti-fingerprint film wore off over time.
 
Like others, I ordered from Amazon a few days ago. Haven't received it yet.

They did have a message on Amazon stating that if the protectors were off/wrong, they would be replaced free of charge.
 
Mine came in the mail today through Amazon. I'll assume they are the old ones but use them anyways til the new ones arrive. I didn't get an email.
 
I didn't get the email either, but also ordered through the amazon storefront.

Received the glas.t today (not the updated version). I assume they will ship the new ones shortly.
 
mine came in the mail today as well. It says for the iphone 5 on the package but I will find out tomorrow
 
I tried canceling my Skinomi order from Amazon, I have no idea what went through my mind when I ordered it.

I'm going with SGP this time around, but I'd like to try out that "Ultra Optic" version of it when it comes out.

Would they include a protector for the back too? I know it's not glass anymore, but there is no way I'm going to let that touch any surface (with or without a case).

Also, are SGP case friendly? I'm thinking about getting that Belkin View case.

Thanks!

Update: Just got a message from Skinomi for canceling my order. Although I feel bad for canceling, their customer service is really fast and polite. Thumbs up to them!
 
Last edited:
I wonder what the differences is. I ordered mine last week and I didn't get an email from them. I bought it on amazon.
 
Sweet, but what is up with the option to select a color?

Blue = Ultra Crystal
Purple = Oleophobic

They're not actually that color, its just the coloring of the package which identifies the type of screen protector.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.