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I assume most of these comments came before the update clarifying that the throttling only takes place on ROAMING?

So no throttling if you're not roaming? Sounds perfectly reasonable to me, especially if that information is made available to customers.

In general, customers shouldn't be surprised to find out that roaming can have additional limitations, it has been that way for years.
 
So a little off topic, but similar. We live in Nowhere, TX as well, and can only get satellite internet at home. They start throttling speed when you reach about 400MB PER DAY. That's megabyte, not gigbyte. I wish we had y'alls problems with 250GB monthly caps on your DSL or cable internet. Try satellite sometime, and you'll never complain again!
 
Unlimited refers to an amount

You still get as many bits as you want per month... it's still unlimited.

The complete opposite would be a data cap... where they cut you off when you reach a certain amount. That's not what is happening here.

Throttling refers to a rate of speed... that's a different thing altogether. :)

Yes, but its like if someone wanted to sell you a new car, for say, $21,000, and they promised you along with this car you get free gas for the life of the car. You buy it, then later find out the car will only go 2 miles per hour, after you've reached 50 miles for each month.

:mad::mad::mad::mad::mad::mad::mad:
 
Just stop with all these data plans. Meter the usage and have the costumers pay per MB, so each one pays for his own usage. End of abuse.
 
Isn't that why Apple puts memory in their devices, so you can download what you want over WiFi for future listening or viewing? Heck, I've had Verizon's unlimited data plan for over 6 months, and have downloaded less than 400MB total on that plan over that time period. If you're able think and plan ahead, you don't need a large data plan.

Apple might do that, but a lot of the major content outlets (e.g. Netflix, Hulu, BBC, BSkyB) don't work on a download model.
 
So a little off topic, but similar. We live in Nowhere, TX as well, and can only get satellite internet at home. They start throttling speed when you reach about 400MB PER DAY. That's megabyte, not gigbyte. I wish we had y'alls problems with 250GB monthly caps on your DSL or cable internet. Try satellite sometime, and you'll never complain again!

You have to say though, its pretty freaking cool you can even get internet from a satellite.
 
This is funny. With sprint's current iphone speeds I thought i was already throttled. They can actually slow you down even more? Damn

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When you live in a society of people that expect to get something for nothing and overly greedy, you will always need to put controls in place.

There are those that think others should be obligated to support them and their needs (the 1%) and get everything they want, and those that think everyone should earn and pay for what they get.

What exactly are we getting for free and being greedy? USA has the highest priced cell phones plans. Look at Europe's prices and standards. In USA u have 4 different carriers pushing their own standards and crappy technology to its users, and instead of creating unified technology they keep coming up with new useless garbage that has gaps in coverage, incompatible equipment.
Its rather simple really. Companies should stop false advertising. they are the ones who started this mess with their ads bombarding users Or did u forget? Every wireless provider was screaming of the top of the lungs "we offer unlimited internet, come and get it". Also notice that its a mandatory addon to any plan. If you have a smart phone u must have data. They don't allow smartphones to be added without data plans. People started using it and now they are backpedalling because all of a sudden their networks can't handle the stuff they advertised.
 
Sprint also has unlimited texting, and a handful of people have, in an effort to "test" the limits, found out that there is a practical limit, because if your account shows several thousand texts per day, it raises a red flag somewhere in their system, and they manually intervene. You get a "hey, we know that we said unlimited, but you are clearly trying to abuse the system. Please stop or we're going to cut you off and refund your money" text from Sprint.

Yet, do you see advertisements that leave out this information about texts? False advertising is false advertising. If there is "fine print", they have to disclose it, in some way, in the ad.

For example, look at this random Jenny Craig commercial: http://www.youtube.com/watch?v=VSMOrnd59h0

You'll see fine print saying "results not typical" and a statement limiting the deal to 10 weeks, that the claimed deal is based on customers that "average 1-2 lbs weight loss per week", as well as that other restrictions apply.

Whether the rule or limitation on Sprint's part is practical or reasonable is completely beside the point.

The truth is that those of you complaining the loudest are ATT and Verizon customers who are disappointed/angry that Sprint users have unlimited data and you don't, and that they are paying less for it, to boot.

I understand your frustration, but in looking for ways to make yourselves feel better about the situation, you've all jumped to some conclusions that are quite frankly erroneous, and that make you look like whiny children.

The truth is, you're now just attacking individuals whom you disagree with, not the ideas you actually disagree with. THAT is behavior of children.

I moved from ATT to Sprint about 6 months ago, and aside from having an extra 70 dollars a month in our bank account, and a couple of new phones, I haven't noticed a difference at all.

I feel stupid for having paid ATT so much money for so many years for no personal benefit to myself at all. In my house, ATT was actually slower than Sprint.

That's great for you, and it would be smart if consumers checked the various carrier's speed in their local area before making a decision. However, current information on that is often hard to come by and all evidence is showing sprint just can't keep up with their customers. Maybe you live in an area without a lot of sprint 3G users? What ever, good for you. In my home I average just under 1 Mbps with ATT. At work, probably because its a crowded area, its more like .5 Mbps. But both places have wifi. I recently made a long road trip and ATT 3G was there almost every time I look, except when crossing a couple of passes. And while I never checked, speeds generally seem perfectly fine. While on this trip I felt like I used 3G a lot, but only actually used about 800 MB that month.

So, here you are, one totally satisfied ATT customer that believes Sprint engaged in false advertising.... Did you have another point to make?
 
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You know marketing's gone mental when there's a competition over who gives you the most unlimited data.

LMAO I almost spit out my juice!
 
It was a very clever move by the carriers a few years back when they stopped having a preset amount of data included in the plans and replaced it with a clause saying they can throttle the speed if they consider the use excessive.

Not only is it fuzzy enough to be unusable in marketing (no mention of preset limit sounds better to the customer) it gave the carriers the ability to arbitrarily throttle users when they feel like it (is better for the carrier)
 
Sprint Sucks

My brother decided to go with Sprint iPhone 4S two weeks ago. His data speeds never went above .1 kbps the entire time he had it. It was so slow on 3G that nothing on the phone would work. The upload didn't even register on speed test it was so dang slow.

When he took it back to Sprint they asked him why he was returning it. He told them their network was so slow it rendered the device useless. The lady snickered and took it back without even trying to resolve the issue.

While he returned the phone I was checking out their iPhone 4S display. I noticed something different about their display then Verizon and AT&T. Their iPhone are connected to a WiFi network while the iPhones in our local Verizon and AT&T shops are connected to 3G. I turned off their display phone's Wireless and then tested their display phone on their 3G network. I was curious to see if it was normal data speeds or if it was like my brother's. Sure enough the same .1 kbps test.

I had high hopes for Sprint, but clearly they are ran by incompetent people.
 
It was a very clever move by the carriers a few years back when they stopped having a preset amount of data included in the plans and replaced it with a clause saying they can throttle the speed if they consider the use excessive.

Actually, I cannot recall a time that user agreements did not say that the carrier could control access in order to keep the network running nicely. That's a core precept for phone companies.

Not only is it fuzzy enough to be unusable in marketing (no mention of preset limit sounds better to the customer) it gave the carriers the ability to arbitrarily throttle users when they feel like it (is better for the carrier)

Carriers don't throttle just for fun or whenever they feel like it. The last thing they want to do is slow people down.

They throttle in order to give more users a reliable experience at the same time, and thus retain more customers.

Throttling is simply one of the better and more fair choices out of several ways to keep the network going for the most users. Alternatives would be cutting off high bandwidth users altogether, or preventing some people from getting online at all in congested areas.

Let me ask everyone this: if you were in charge of the network, how would you handle giving the most people the best service? And no, unlimited for everyone is simply not technically possible.
 
Actually, I cannot recall a time that user agreements did not say that the carrier could control access in order to keep the network running nicely. That's a core precept for phone companies.



Carriers don't throttle just for fun or whenever they feel like it. The last thing they want to do is slow people down.

They throttle in order to give more users a reliable experience at the same time, and thus retain more customers.

Throttling is simply one of the better and more fair choices out of several ways to keep the network going for the most users. Alternatives would be cutting off high bandwidth users altogether, or preventing some people from getting online at all in congested areas.

Let me ask everyone this: if you were in charge of the network, how would you handle giving the most people the best service? And no, unlimited for everyone is simply not technically possible.

No, the last thing they want to do is spend money on reinforcing their networks robustness. They gladly take new customers and their money but they rather limit some of their customers than put the money to use.
 
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AT&T Throttling my dataplan

Yup, I still have it from the iPhone 3GS days by way of the grandfather law. My plan never changed and no throttling as occured. Unlimited and fast as can be.

Got a warning last week from AT&T about my data usage. received another one last night and it pissed me off :

ATT Free Msg: Your data usage is among the top 5% of users. Data Speed for this bill cycle may be reduced.

So I tried this morning and I am basically at Edge speed now. WTF? called ATT and complained about it but they wouldn't do anything. I told her I am using more when I was on vacation just this month but she still doesn't give a damn. I have been on this plan since the very first iphone sold in summer 2007 and this damn ATT doesn't even care about their long time customers. I am thinking about switching now. ATT is just a damn evil empire.
 
When can we reach the point where nobody feels the need to post this stupid sentiment in every thread?
Perhaps when they actually come here and see how large and spread out this country is to blanket with cell coverage as they can do there.



Michael
 
Just stop with all these data plans. Meter the usage and have the costumers pay per MB, so each one pays for his own usage. End of abuse.
Exactly.

I remember the day when we all had unlimited plans for water, electricity, and gas. Oh wait I don't remember that. :)



Michael

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Yes, but its like if someone wanted to sell you a new car, for say, $21,000, and they promised you along with this car you get free gas for the life of the car. You buy it, then later find out the car will only go 2 miles per hour, after you've reached 50 miles for each month.

:mad::mad::mad::mad::mad::mad::mad:

Since at least one study has shown that 2% of users consume 90% of mobile data your analogy fails unless 98% of people actually did drive less than 50 miles per month. If that was the case the company likely planned around that.


Michael
 
No, the last thing they want to do is spend money on reinforcing their networks robustness. They gladly take new customers and their money but they rather limit some of their customers than put the money to use.

No.

You need to appreciate that radio spectrum is fundamentally finite. It cannot be expanded, no matter how much infrastructure (ie. cellphone towers or backhaul capacity) is built. And that, given existing 3G standards, each geographic area can only handle so much traffic before becoming congested.

I'll let you in on a dirty little secret. All the 1%'ers, complaining about not being able to stream Pandora and Hulu programming 24/7? Guess whats coming next: Blacklisting. An industry-wide program to identify users who consistently use massive amounts of data capacity and simply refuse to write them smartphone contracts.

Nobody can force a company to do business with a customer that is, quite literally, more trouble than he's worth.
 
No.

You need to appreciate that radio spectrum is fundamentally finite. It cannot be expanded, no matter how much infrastructure (ie. cellphone towers or backhaul capacity) is built. And that, given existing 3G standards, each geographic area can only handle so much traffic before becoming congested.

I'll let you in on a dirty little secret. All the 1%'ers, complaining about not being able to stream Pandora and Hulu programming 24/7? Guess whats coming next: Blacklisting. An industry-wide program to identify users who consistently use massive amounts of data capacity and simply refuse to write them smartphone contracts.

Nobody can force a company to do business with a customer that is, quite literally, more trouble than he's worth.
Very few people in this thread seem to understand what it takes to bring them mobile data, let alone grasp what it takes to maximize spectrum efficiency in a limited frequency environment.

I used to work on cell site acquisitions. That alone was a nightmare and fraught with frustration. Between finding an available location in a target area, dealing with municipalities, utilities, backhaul feeds, a veritable ton of agreements including tribal out here in the SW, easements, and the last-minute lawsuits when all that work was already done it is amazing we have as good a cell network as we do.



Michael
 
No.

You need to appreciate that radio spectrum is fundamentally finite. It cannot be expanded, no matter how much infrastructure (ie. cellphone towers or backhaul capacity) is built. And that, given existing 3G standards, each geographic area can only handle so much traffic before becoming congested.

I'll let you in on a dirty little secret. All the 1%'ers, complaining about not being able to stream Pandora and Hulu programming 24/7? Guess whats coming next: Blacklisting. An industry-wide program to identify users who consistently use massive amounts of data capacity and simply refuse to write them smartphone contracts.

Nobody can force a company to do business with a customer that is, quite literally, more trouble than he's worth.

In that case carriers shouldn't make promises that are impossible to live up to, it's as simple as that.
 
In that case carriers shouldn't make promises that are impossible to live up to, it's as simple as that.

Sprint's offer specifically mentions "Prohibited Data Uses":

Examples of prohibited data uses: Sprint data services are provided solely for purposes of web surfing, sending and receiving email, photographs and other similar messaging activities, and the non-continuous streaming of videos, downloading of files or on line gaming. Our data services may not be used: (i) to generate excessive amounts of Internet traffic through the continuous, unattended streaming, downloading or uploading of videos or other files or to operate hosting services including, but not limited to, web or gaming hosting..

Emphasis Mine.

Short Answer: You can download a video to your phone. You probably can download one or two videos to your phone every day. You cannot download video to your phone all the time.

I certainly understand what Sprint means by "unlimited data": It means I can surf the web, do Google searches, and send and receive photos without having to worry about getting charged extra. I also understand that streaming Hulu and Pandora to my phone constantly isn't part of the deal.

Maybe people with the smarts to download all that stuff ought not to play so dumb when it comes to reading the fine print.
 
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Here's a pic of my usage on Sprint with a week still left in the billing cycle

http://img811.imageshack.us/img811/6601/phuppimagezz.jpg

And here's the speed I'm getting now with sprint but I'll admit when the 4S launched the speeds were horrible. Glad I stuck with Sprint
http://img842.imageshack.us/img842/9540/phuppimagejq.jpg

So the people saying "sprint sucks and their slow" obviously have either att or Verizon and are just talking cuz they have a mouth
 
Sprint's offer specifically mentions "Prohibited Data Uses":



Emphasis Mine.

Short Answer: You can download a video to your phone. You probably can download one or two videos to your phone every day. You cannot download video to your phone all the time.

I certainly understand what Sprint means by "unlimited data": It means I can surf the web, do Google searches, and send and receive photos without having to worry about getting charged extra. I also understand that streaming Hulu and Pandora to my phone constantly isn't part of the deal.

Maybe people with the smarts to download all that stuff ought not to play so dumb when it comes to reading the fine print.

http://www.youtube.com/watch?v=iaZjiUA1Uco

"With Sprint, you don't get charged extra, you don't slow down". However the fine print says this doesn't apply to roaming and as has been made clear in this thread, the throttling is for roaming.
What I'm arguing against is the people in here who claim it would be perfectly fine for Sprint to throttle even non-roaming usage. It wouldn't be, since that would constitute false advertising.
 
Perhaps when they actually come here and see how large and spread out this country is to blanket with cell coverage as they can do there.



Michael

It's funny that I was in a lively back and forth about the topic until I asked how many minutes the Brit I was talking to got for free when he was in France, Germany, Latvia, Greece and Russia. Oddly I didn't get a reply to that, it's like he forgot entirely about the thread!
 
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