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Squaretrade Warranty

I am no AT&T expert but here is how I understand it (for 16gb models)

$299 = New customers, AT&T customers eligible for upgrades. New 2yr contract required.

$499 = Current AT&T customers who are not eligible for upgrade. New 2yr contract required.

$699 = Current AT&T customers, both upgrade eligible and not, and new AT&T customers. No contract required.

I think $499 is the correct price to ensure the phone for. Per the press release, which is referring to an 8 gig model, it states it will cost about $400 to replace. This leads me to believe that they expect to pay $400/$500, which is the non upgrade eligibility price with a 2yr contract.

$499.99 is the cost to replace my phone (minutes tax). Sure, I have to reup my contract so technically $699 would be a little more fair, but I'd rather have $499.99 worth of coverage I can count on, than $699.99 worth of coverage in which I'm not sure there will be a problem with or not.
 
American Express adds one more year on top

They take American Express for payment, so that will add one more year to the 3 year plan for a total of 4 years coverage. American Express takes over the 4th year.

This is why I paid for my iPhones with American Express and will also use it to pay for the Square Trade warranty.



" ... protects that item for 90 days from the date of purchase if it is stolen or accidentally damaged, including vandalism ... "

https://www124.americanexpress.com/cards/benefits/includes/pdf/purchaseProtection2003.pdf

How The Purchase Protection Plan Works...
When an American Express Cardmember charges a covered purchase with his or her Card account[1], the Purchase
Protection Plan protects that item for 90 days from the date of purchase if it is stolen or accidentally damaged,
including vandalism. (Lost items are covered for Platinum and Centurion Card members). The coverage is limited
to $1,000, per Occurrence ($10,000 per Occurrence for Platinum and Centurion Card members), up to $50,000 per
Cardmember account per policy year, and is in EXCESS of other sources of indemnity.




" ... up to one additional year ... "

https://www124.americanexpress.com/cards/benefits/includes/pdf/buyersAssurance2003.pdf

How The Buyer's Assurance Plan Works...
When a Cardmember charges the entire cost of a covered product with his or her Card account[1] the Buyer's
Assurance Plan will extend the terms of the original manufacturer's warranty for a period of time equal to the
duration of the original manufacturer's warranty, up to one additional year (up to three additional years for
Centurion Card members), on warranties of five years or less that are eligible in the U.S.

If you purchase an additional service contract or extended warranty with a product which is otherwise eligible
under the Buyer's Assurance Plan, and the combined coverage provided by both the original manufacturer’s
warranty and the purchased service contract does not exceed five years, then the product is eligible for coverage
under the Buyer's Assurance Plan. The Buyer's Assurance Plan will extend the warranty time period and mirror
coverage of the original manufacturers' warranty up to one additional year after both the original
manufacturer’s warranty and the purchased service contract have expired.
.
 
American Express

American Express is great at protecting their members' interests with all the protection coverages that they provide. I used Amex when I bought my 4G iPod years ago, and when it broke they gave me the purchase price back through Buyers Assurance Program.

Hence, I use my Amex every time I buy any electronic stuff--including my iPhone 3G. :D
 
From the OFFICIAL Square Trade blog ...

Warranty your iPhones for $399/$499. I printed the article and also saved it to pdf for future reference (read warranty claim).

http://blog.squaretrade.com/2008/07/iphone-3g-warra.html

"To get a warranty with the right amount of coverage, you'll want to put the price you'd have pay to replace the phone if something happened to it -- which is the full price of the phone without a contract. If your phone breaks and you have to buy a new one, the $199/$299 pricing won't apply to your purchase the second time around. Which means you'll have to shell out $499. Ugh.

So, for the 16GB iPhone, enter in $499 as the price of the phone. For anyone who's getting the 8GB phone, enter in $399.

Posted by:Jill | July 09, 2008 at 05:57 PM "

.
 
It won't cover loss or physical damage for the extra (4th) year but will mirror the MANUFACTURERS portion (the 1st 1yr) of the warranty.

Bottom line is though, the chances of anyone keeping this phone more then 3 years (probably 2 is more likely) is quite slim!
CrosshairDF2 said:
They take American Express for payment, so that will add one more year to the 3 year plan for a total of 4 years coverage. American Express takes over the 4th year.

This is why I paid for my iPhones with American Express and will also use it to pay for the Square Trade warranty.



" ... protects that item for 90 days from the date of purchase if it is stolen or accidentally damaged, including vandalism ... "

https://www124.americanexpress.com/cards/benefits/includes/pdf/purchaseProtection2003.pdf

How The Purchase Protection Plan Works...
When an American Express Cardmember charges a covered purchase with his or her Card account[1], the Purchase
Protection Plan protects that item for 90 days from the date of purchase if it is stolen or accidentally damaged,
including vandalism. (Lost items are covered for Platinum and Centurion Card members). The coverage is limited
to $1,000, per Occurrence ($10,000 per Occurrence for Platinum and Centurion Card members), up to $50,000 per
Cardmember account per policy year, and is in EXCESS of other sources of indemnity.




" ... up to one additional year ... "

https://www124.americanexpress.com/cards/benefits/includes/pdf/buyersAssurance2003.pdf

How The Buyer's Assurance Plan Works...
When a Cardmember charges the entire cost of a covered product with his or her Card account[1] the Buyer's
Assurance Plan will extend the terms of the original manufacturer's warranty for a period of time equal to the
duration of the original manufacturer's warranty, up to one additional year (up to three additional years for
Centurion Card members), on warranties of five years or less that are eligible in the U.S.

If you purchase an additional service contract or extended warranty with a product which is otherwise eligible
under the Buyer's Assurance Plan, and the combined coverage provided by both the original manufacturer’s
warranty and the purchased service contract does not exceed five years, then the product is eligible for coverage
under the Buyer's Assurance Plan. The Buyer's Assurance Plan will extend the warranty time period and mirror
coverage of the original manufacturers' warranty up to one additional year after both the original
manufacturer’s warranty and the purchased service contract have expired.
.
Click to expand...
 
Thanks for sending that SquareTrade blog post. Based on that information, I feel more comfortable about insuring my phone for the $499 price.
 
Sounds good ...... and not saying that isn't the case .......

But who is the "Jill" person who posted that and what makes that "blog" official policy of the company? I don't believe a "blog entry" would hold up anywhere should they decide to give you a hard time. It's not a corporate press release but something posted by "Jill" giving an opinion.

I'd still like to see it clearly posted somewhere in their FAQ's on their website as that policy should really pertain to ANY cell phone/PDA. You'd think they would have it posted somewhere as it would be a common occurrence because most phones purchased are subsidized.

In the case of a claim if they suddenly said "you defrauded us by listing more on the insurance than you paid for the product so we are voiding it as per our contract terms" a blog won't save you.

Agian, I am not saying it is NOT correct but I am VERY skeptical (especially when it comes to insurance) on that specific message's validity as "official company policy."






CrosshairDF2 said:
Warranty your iPhones for $399/$499. I printed the article and also saved it to pdf for future reference (read warranty claim).

http://blog.squaretrade.com/2008/07/iphone-3g-warra.html

"To get a warranty with the right amount of coverage, you'll want to put the price you'd have pay to replace the phone if something happened to it -- which is the full price of the phone without a contract. If your phone breaks and you have to buy a new one, the $199/$299 pricing won't apply to your purchase the second time around. Which means you'll have to shell out $499. Ugh.

So, for the 16GB iPhone, enter in $499 as the price of the phone. For anyone who's getting the 8GB phone, enter in $399.






Posted by:Jill | July 09, 2008 at 05:57 PM "

.
Click to expand...
 
I thought it was a $50 deductible, that blog post states $65.

I also just got off the phone with someone from SquareTrade and the guy said that even if you put $500 for the price of the phone, which if in 6-months the phone is still worth (aka that is what you would have to pay to get a new phone) they will gladly reimburse you that amount. HOWEVER, if in 2 years the price drops and you can get replace the phone for $300, they will ONLY reimburse you $300.
 
You have the right to be skeptical, but your looking at the wrong place at this point. Why don't you just call them up and ask for an employee to send you an email stating what you want them to. As I stated above, I was skeptical as well, I asked the service rep to send me an email stating the entire situation and she did. Nothing will beat that, not a blog post, or a faq, nothing. Nobody here is going to be able to answer your concerns definitively, they are nice, really...


MisterEdF said:
Sounds good ...... and not saying that isn't the case .......

But who is the "Jill" person who posted that and what makes that "blog" official policy of the company? I don't believe a "blog entry" would hold up anywhere should they decide to give you a hard time. It's not a corporate press release but something posted by "Jill" giving an opinion.

I'd still like to see it clearly posted somewhere in their FAQ's on their website as that policy should really pertain to ANY cell phone/PDA. You'd think they would have it posted somewhere as it would be a common occurrence because most phones purchased are subsidized.

In the case of a claim if they suddenly said "you defrauded us by listing more on the insurance than you paid for the product so we are voiding it as per our contract terms" a blog won't save you.

Agian, I am not saying it is NOT correct but I am VERY skeptical (especially when it comes to insurance) on that specific message's validity as "official company policy."
Click to expand...
 
ec51 said:
I thought it was a $50 deductible, that blog post states $65.

I also just got off the phone with someone from SquareTrade and the guy said that even if you put $500 for the price of the phone, which if in 6-months the phone is still worth (aka that is what you would have to pay to get a new phone) they will gladly reimburse you that amount. HOWEVER, if in 2 years the price drops and you can get replace the phone for $300, they will ONLY reimburse you $300.
Click to expand...

So cancel and get your pro-rated refund if and when that happens. But, a better question, what happens when the iPhone 3G is discontinued and a new model is out? I guess at the VERY least you get your $300 back, but I am personally basing the decision of this warranty based on a potential $499.99 payout.

**** EDIT ****: I just sent squartrade an email about this, hopefully they get back to me quickly.
 
What kind of information does Squaretrade ask for? Do you just tell it what kind of device you have? Or maybe they want a serial number?
 
I'm not sure I agree with Squaretrade if they're only covering 2 year contract pricing. A warranty/insurance replacement should not require a new reset of your contract. Just replacing a damaged phone should get you a phone with no commitment. This is the case with any cell phone warranty/insurance out there.
 
Gimzotoy said:
What kind of information does Squaretrade ask for? Do you just tell it what kind of device you have? Or maybe they want a serial number?
Click to expand...

They didn't ask for a serial number when I bought my warranty. Looks like when you have a loss, you supply your receipt, and that's all they need.

Mike2128 said:
I'm not sure I agree with Squaretrade if they're only covering 2 year contract pricing.
Click to expand...

Then, don't buy a warranty from them?
 
Bought one from squaretrade with accidental for 122. Insured it for 699 just to be safe. Thanks for the code!
 
after reading the updated info from today, it sounds like $499 for the 16GB is the sweet spot for the warranty, so I went ahead and signed up with ADH for that price. Used the 30% off coupon, so thanks for that! I had been looking to find a discounted price for AppleCare online, but hadn't seen it yet (several Mac retailers offer AppleCare for Macs for quite a bit cheaper than direct from Apple and it's the real thing.. I have it on my MacBook Pro), so I'm glad I ran across this.
 
Voiding SquareTrade warrenty

I just bought the iphone 3g and and almost certain that im going to get the square trade warranty for $87, but i was wondering if you can void the Square trade warranty by Jail breaking or Replacing battery. my guess is it will but what are your thoughts
 
Isn't this extended warranty about getting your iPhone fixed if it doesn't work anymore after Apple's warranty runs out? Or replacing your iPhone if you damage it within the next three years and you paid extra for the "Accidental Damage" coverage?

If AT&T or Apple offered you the same $499.00 coverage for the non-discounted cost of $3.48 a month, or 12 cents a day, would you consider it?

How about the same $499.00 coverage for the discounted cost of about $2.09 a month or 7 cents a day? (coupon code welcome40) :D

And the second iPhone is even cheaper for the same $499.00 coverage at $1.74 a month or 6 cent a day! (coupon code fiftyoff) :) I sound like my insurance agent!


Have more than two iPhones? ... freedom40 for 40% off and summer08 and friends30 for 30% off. :cool:

http://www.retailmenot.com/view/squaretrade.com

.
 
Davcenmt2 said:
I just bought the iphone 3g and and almost certain that im going to get the square trade warranty for $87, but i was wondering if you can void the Square trade warranty by Jail breaking or Replacing battery. my guess is it will but what are your thoughts
Click to expand...

I found this in their blog from 2007.

http://blog.squaretrade.com/2007/10/iphone-insuranc.html


Posted by:jessica colletti | December 26, 2007 at 10:49 AM

Jailbroken iPhones? No. BUT - and this is a major "but" - most warranties (including ours) don't cover software issues at all, so if you jailbreak your iPhone and Mr. Jobs releases an update to brick it, neither we nor AppleCare nor anyone else (as far as we know) will cover it. But then, if you know how to jailbreak, you know how to downgrade and restore, right? Right.

On the other hand, we will cover iPhones that use authorized third party software (which is starting to pop up) and unlocked cell phones. The reason we don't open that up to unlocked iPhones (save for those officially unlocked $1400 German iPhones) is because the primary service issue with jailbreaking is bricking from firmware updates, which we wouldn't cover, so we'd be taking your money under a false pretense. And that's not how we operate.

R
 
Maybe the starter of this thread should get a contract for free as it seems that they have generated alot of extra business for Squaretrade. :D
 
I got SquareTrade for my 8 GB phone for $50 (including ADH) using fiftyoff coupon.

Thanks guys.. All your replies were extremely helpful in finalizing the amount to insure.

Have fun!
 
Confirmed retail price for the iPhone 3G's warranty plan

I received an email from Square Trade with a 10% off code - ALWAYS10OFF.

In the email is a comparison of warranty coverage between Square Trade and Apple Care. The cost of a 3 year warranty without the AHD for the 8GB is $47.99 and and the 16GB is $59.99. This equates to the retail prices of $399.00 for the 8GB and $499.00 for the 16GB.

Also from the email:
"For 12% of your iPhone's retail price, you'll get 3 years of coverage that comes with a 5-day service guarantee. Your phone will be fixed quickly, and if it's beyond repair you'll get cash for the full replacement cost so you can buy a new one. Or use the cash to buy a cheaper one. No refurbs as replacements, no matter what."


To me this is proof, that you should get a warranty for the suggested retail price instead of the subsidized price that is on your receipt.


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