Ballmer's an idiot. This is the guy who said that the iPhone wouldn't get traction, and who ignores his own products' faults at his own peril. We finally upgraded to Office 2007, and it's a fresh round of problems and bad design. I was hoping for something good but they're terrible--the worst version yet.
We still use some MSFT products that we like but that number is shrinking. It's time for new management that focuses on excellence in their products, and not just bluster.
Ballmer is of the primitive mindset of his own past - what had worked, by fluke, in the 1990s: if it marginally works, ship it out, glitches and all - they'll all come around, beggin' for the next update. He & BG, who've chased innovation from the outset - poorly cloned the Mac OS, which grabbed its market share mainly through aggressive OEM sales, licensing, and, currently, pirating. (>40% to date) The remainder of their innovation chasing ventures have not done nearly as well:
Live Search: destroyed by Google.
Bing: destroyed by Google.
Play For Sure: destroyed by Microsoft itself.
MSN Music: destroyed by anyone else who had an online music store.
Zune: destroyed by iPod.
Marketplac∈: destroyed, in advance, by The App Store.
Xbox 360: destroyed by the lowly Wii (and its own horrific failure rate).
Vista: destroyed by users who recognized it for the crap that it is.
Office 2007: a big seller I'm sure (due to long-term IT agreements with MS), with an interface that is more loathed than loved.
Windows Mobile: destroyed by iPhone, and likely soon, by Pre as well.
Microsoft Stores: destroyed, in advance, by Apple Stores.
Almost too abysmal to mention:
Microsoft BOB
Windows ME
MSN messenger
Windows Live Care
Windows Defender
Microsoft Passport
Windows Movie Maker
Internet Explorer
The big-ass Surface table
Ballmer has
cetch-up on the brain - throwing chairs, tantrums, and acting out with iPhones in public will not likely change anything, anytime soon. An aggressive follower doth not make a successful leader.