If you read my post some pages behind.... you'd find that we both believe the same thing! And by the looks of it... a lot more people as well!
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Steve Jobs Acknowledges MobileMe Missteps
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If you read my post some pages behind.... you'd find that we both believe the same thing! And by the looks of it... a lot more people as well!
Apple's CS has always been above average, no denying that. But their marketing (push, only 1% and stunts like this one) are transparent and lame.
Re: .Mac & MobileMe
Where there's smoke, there's fire.
I don't need to try the service when 4 friends cant recommend it and several Apple sales people can't recommend it either. I warned the Employee activating my 3G not to even bother and he laughed b/c of the issues he has had with MM himself. He stopped using it and he got it for free! I can experiment with my money in better ways.
any word on MM iChat?
I sit next to a girl who uses the gmail suite at work. And I am very JEALOUS of her built-in gchat capability. Why isn't there some sort of cute icon for iChat up there with my address book and mail?
I sit next to a girl who uses the gmail suite at work. And I am very JEALOUS of her built-in gchat capability. Why isn't there some sort of cute icon for iChat up there with my address book and mail?
I have had no trouble with MM since I installed a trial version of it, with the exception that my contacts did not sync properly for the 1st 2 hours after installation/activation of the service (they were in the Contacts application, but not in the contacts tab in the phone application). I am successfully syncing 2 Macs and 2 iPhones. (From the tone of this forum, one may be lead to believe that I am in the minority).
I agree with those who suggest that SJ's comments imply further capabilities being added to the MM services before year end, as opposed to QC issues taking the rest of the year to be resolved. If the latter were the case, then Apple would likely offer the service as a free beta until the QC issues were addressed.
I agree with those who suggest that SJ's comments imply further capabilities being added to the MM services before year end, as opposed to QC issues taking the rest of the year to be resolved. If the latter were the case, then Apple would likely offer the service as a free beta until the QC issues were addressed.
Simply cause Gmail is already much more feature rich?
I've come to realize one thing in recent years: Apple can't for the life of them get the enterprise side of things (or rather, more server oriented) things done for the life of them. I hate to admit it, but Microsoft has that kind of stuff down pat. But that's also largely because Apple is trying to enter that realm whereas MS has dominated that sector for ever it seems.
That said, being too ambitious in launching everything at once was a bad call to begin with. I do wonder if managers were pushing too hard to meet deadlines or who exactly was responsible.
I've come to realize one thing in recent years: Apple can't for the life of them get the enterprise side of things (or rather, more server oriented) things done for the life of them. I hate to admit it, but Microsoft has that kind of stuff down pat. But that's also largely because Apple is trying to enter that realm whereas MS has dominated that sector for ever it seems.
That said, being too ambitious in launching everything at once was a bad call to begin with. I do wonder if managers were pushing too hard to meet deadlines or who exactly was responsible.
mobileme is a joke. it would only be appreciated if it was free otherwise it's a rip off. the calendar program doesn't sync with subscriptions, push email is only for the iphone and only supports mobileme email. the push service is not reliable and is slow to 'push' the information. it's nothing but a gimmick that is under promised.
Think big, fella's.
If Steve put three, four communication satellites into earth orbit ..., bought Yahoo!, Apple would then be in a position to give even Google a run for the money ..., maybe.
If Steve put three, four communication satellites into earth orbit ..., bought Yahoo!, Apple would then be in a position to give even Google a run for the money ..., maybe.
I love MM. When it works, it allows me to have a poor man's VPN on the budget of a two computer business. But alas when it works.
Well - it is pretty clear what he is saying. The guy asking him if he could buy a Macbook Pro now can do just that because the chips are fine (now ?)
Regarding mobileme - I liked the service from the beginning and never had issues. Lucky me. I know many others did.
Mobileme has a huge potential if they can unlock it. I believe Apple can and will.
Yes, this has been a fiasco.
I have seen friends, acquiantances, and even celebrities give up on MobileMe over the past few weeks.
I myself was going to join, but held off - thank goodness.
When MobileMe is TRULY ready, Apple needs to do a blitz marketing campaign, re-launching this proper, and most importantly, offering one year's subscription FOR FREE, so everyone can test run the service and see how great it really is.
Right now, everyone I've personally talked to that has bailed have no plans of returning.
I have seen friends, acquiantances, and even celebrities give up on MobileMe over the past few weeks.
I myself was going to join, but held off - thank goodness.
When MobileMe is TRULY ready, Apple needs to do a blitz marketing campaign, re-launching this proper, and most importantly, offering one year's subscription FOR FREE, so everyone can test run the service and see how great it really is.
Right now, everyone I've personally talked to that has bailed have no plans of returning.
Oh my god, celebrities! That cinches it!
Good, less server contention for the rest of us then.
The responsibility for this, however, is on Jobs. He needs to ensure this gets fixed, he has people in place to get it fixed, and then if it isn't heads will roll.
I would also have liked to see this admittance of too much with too little sooner than a month after the July 11 fiasco.
I was in the same boat.
1. No problems when first installed.
2. After first day, slow web interface.
3. then started having sync'ing problems with my calendar and contacts.
4. Then started having issues with locked up web interface.
5. then all fixed.
6. then an occassional hiccup here or there.
7. Last look, seemed to be working.
So I guess by all these posts - it was hit or miss on who had the problems, how much problems, and how long the problems lasted.
One thing to learn, this is a very vocal user community.
Here is my take on your comment.... It may take a while to get it all ironed out, and yes I think they took on too much at once - but that was marketing (sell an iphone with all these features [and app store, mobile me, etc]). I am not so sure the iphone sales would have been so great on that weekend if they did not roll all out at once.
Considering the hit or miss on who has troubles, you may be looking at a needle in a haystack when trying to decipher outages. it is like looking for a problem that does not occur all the time and yet you can't figure out what is making it occur.
As for the new features. I would not bank on it, but it would be nice if in December old Stevie boy comes out with "hey we got it all fixed, and for your patience with us - here is xxxxx (and it better be good).
Well, since my Dell died tonight (and that was where most my MM trouble lied - when using it on a PC), a lot of this is going to be non-issues for me. I only have macs now, with the exception of my work PC and I use only company installed software on that behind a VPN. I use GMAIL for the features that their calendar has and their mail has (they too can do push through imap. and it works seemlessly on my Palm Centro - locked into a sprint contract).
So the only thing left for me is contact syncing as a plus. Now, If I can just get my palm calendar and contacts to sync. My Palm will not sync with gmail either. I think it has a proprietary format that only works through the cradle, and even that does not work.
So this leaves me with 2 choices.
1. Ditch MM and find somewhere else to host my web.
2. Keep MM and use it along site my Gmail since I got my calendars in MM and GMAIL to sync with ical and outlook (not that I have the need for outlook, since my dell died). and note that GMAIL will be there to cover the outages and then they will resync when MM comes back up (same with GMAIL, but I hear they go down less).
Right now I am thinking option 2 until atleast my trial with MM is over in about 65 days. Then we shall see. Only other plus with MM is more server space for files than with GMAIL (by default, I have not had to look at needing more yet).
I have time to think about it......
Don't launch a product on the 4th of july
I'm so far down in this thread, i doubt anyone will read it, but...
I thought even before the launch that apple was blowing an opportunity for 2 dramatic product launches, not just 1. The iPhone announcement totally covered up the MM announcement, and nothing really got coverage but the problems. If they had separated the two, not only would they have had a chance to really prepare for launch, they also would have had a completely new kind of product to announce, that would have been news-worthy in its own right.
I've been using .mac for years to sync my laptop and my desktop at work. MM is a huge improvement, and with support for Outlook, presents some really great new opportunities that google can't really match. They have exactly the right idea: key data saved in the cloud; sync to whatever computer I want. I'm so sorry they screwed up the launch. It will be hard to recover from.
I'm so far down in this thread, i doubt anyone will read it, but...
I thought even before the launch that apple was blowing an opportunity for 2 dramatic product launches, not just 1. The iPhone announcement totally covered up the MM announcement, and nothing really got coverage but the problems. If they had separated the two, not only would they have had a chance to really prepare for launch, they also would have had a completely new kind of product to announce, that would have been news-worthy in its own right.
I've been using .mac for years to sync my laptop and my desktop at work. MM is a huge improvement, and with support for Outlook, presents some really great new opportunities that google can't really match. They have exactly the right idea: key data saved in the cloud; sync to whatever computer I want. I'm so sorry they screwed up the launch. It will be hard to recover from.
Where are all the kool-aid drinkers now???
For the first 48 hours after the "launch" of MobileMe there were apologists left and right defending Apple to the nth degree. I'm glad to see this admission by Jobs come out. Perhaps in the future the kool-aid drinkers will pause for a moment before trying to defend Apple when they screw up on such a grand scale.
For the first 48 hours after the "launch" of MobileMe there were apologists left and right defending Apple to the nth degree. I'm glad to see this admission by Jobs come out. Perhaps in the future the kool-aid drinkers will pause for a moment before trying to defend Apple when they screw up on such a grand scale.
I just started to use it again since the dust settled. It seems to work fine now including the speed. It as if everyone canceled their service and I am the only person left using it.
Maybe I'm one of them. I said give them a week to get the problems straightened out. Obviously some of the problems went on a bit longer than a week, but I still don't think that the glitches were unwarranted for this kind of transition. People's expectation that Apple could flip a switch and there would be 100% error-free operation were naive. All of the unreasonable complaints led to bad press in the sensationalist-oriented media and Jobs felt he had to make some kind of response. As far as I'm concerned though, the problems MM has had have been acceptable.
There - drank the Kool-Aid and came out the other side.
what?????
I have been a .mac subscriber for three years. I didn't find the transition all that bad. But than again, I don't own an iPhone and could give a crap about the iPhone or it's supposed integration with mobile me.
Mobile Me works with no problems for me, in fact... the www.me.com website works great. I can see/retrieve my mail, address book, etc.. and it looks and feels 100% better than it did with .mac. What is everybody complaining about? 1% of the user base had problems? Big deal! You are not perfect, I am not perfect, Apple is not perfect, Life is not perfect. Get over it and move on.
I have been a .mac subscriber for three years. I didn't find the transition all that bad. But than again, I don't own an iPhone and could give a crap about the iPhone or it's supposed integration with mobile me.
Mobile Me works with no problems for me, in fact... the www.me.com website works great. I can see/retrieve my mail, address book, etc.. and it looks and feels 100% better than it did with .mac. What is everybody complaining about? 1% of the user base had problems? Big deal! You are not perfect, I am not perfect, Apple is not perfect, Life is not perfect. Get over it and move on.
One More Good Point About MM
For a non tech person who could not even get his PCs on a peer to peer, MM provides me with peace of mind. Everyday, at the appointed hour Backup comes on and provides redundancy for some key files on two computers.
Also for really important appointments, I can look at my iPhone and know that the time is free. Now, whether this shows up on iCal or DayLite fifteen minutes later, or a day later, to me is not a big a deal. As these are very important appointments, I input, or check, them by hand anyway.
MM is not perfect, but it provides a very handy suite of very useful capabilities. Given a choice between MM, synching with PalmPilot, or backing to an optical drive, I am very happy with the piddling Cloud.
For a non tech person who could not even get his PCs on a peer to peer, MM provides me with peace of mind. Everyday, at the appointed hour Backup comes on and provides redundancy for some key files on two computers.
Also for really important appointments, I can look at my iPhone and know that the time is free. Now, whether this shows up on iCal or DayLite fifteen minutes later, or a day later, to me is not a big a deal. As these are very important appointments, I input, or check, them by hand anyway.
MM is not perfect, but it provides a very handy suite of very useful capabilities. Given a choice between MM, synching with PalmPilot, or backing to an optical drive, I am very happy with the piddling Cloud.
If it isn't, why is Jobs admitting mistakes and making changes?
I had a .Mac account for 2 years previous to the .Me transition and I had no email for 2 weeks. It was in fact a disaster. I love it when people having no problems tell those that ARE having problems or DID to shut up. How old are we? Seriously....
And Aprilfools, you ask what people are complaining about? Yet, your post history is littered with you complaining about Apple products with gems such as (and like, these are just a few from your last 10-15 posts)
So, April, here is an idea. Shut up if you want to tell others to do the same
Steve Jobs is ranked high
That is why Mr Jobs is ranked higher than Bill Gates in Fortunes 25 most powerful people in business. He admits the mistakes and therefore doesn't do as many.
That is why Mr Jobs is ranked higher than Bill Gates in Fortunes 25 most powerful people in business. He admits the mistakes and therefore doesn't do as many.
Yeah, unencrypted web services blows. I hope Apple provides secure web access soon.Just using the trialdays to evaluate MobileMe. And what do I see, no SSL encryption enabled, all data is retrieved unencrypted, lol, what kind of service is that. I'm very disappointed...
However, synchronization appears to be secure (on the PC, at least), and email clients can be secured using:
IMAP: port 993, SSL
SMTP: port 587, TLS
Secure idisk access is problematic on the PC. I've only managed to get secure idisk access with vista SMTP: port 587, TLS
; xp doesn't seem to have a secure disk-via-https mechanism, although one supposedly exists if you have ms office.