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Steve Jobs and Apple getting owned by the press
- Thread starter iphoneguy123
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We're not being negative, instead we are reporting our experiences. Here's mine: I use a work issued BlackBerry Bold 9000 on AT&T, as well as my personal iPhones. I've owned each generation of iPhone & none of them come anywhere close to the excellent clarity & volume of the Blackerry. It's also important to know, that I'm not advocating for BlackBerrys. But carrying two phones on the same network as I travel day after day is a true test of the telephone performance.
I greatly prefer Apple, the iPhone & the new MacBook Pro I have. It's Steve Jobs arrogance and hype that I find obscene. There's nothing "Magical & Revolutionary" about an iPhone that can't perform it's basic function as a phone. Jobs has boasted over & over about Apple superiority. It's time he put his money where hi mouth is.
What disturbs me is that this problem was potentially known about before its release and Apple just so happened to have a $30 bumper available for purchase that would resolve the issue. "Your $300 iPhone have reception issues, well just buy one of our $30 bumpers to fix the problem." I bought a bumper and **** me if I don't want a refund.
I don't recall everything he said but he has the new iPhone 4 and had nothing but praises about his. He has no issues but was mocking the response of Jobs. Basically laughing at the way he has handled the situation.
Repeating a comment here, but the fact that the impact of this has such a broad range (all the way from totally unusable to no issue whatsoever) indicates to me this is quite likely a quality control issue in assembly somehow, rather than purely a design flaw.
When a CEO of a large corporation responds to his costumer like an arrogant prick--he deserves to get his ass chewed out by the media. ESPECIALLY when it's a hardware flaw. He could have said, "Thanks, were looking into this problem" instead of telling him to purchase another item to improve a $200+ item.
I seriously can't see why on earth anyone is apologizing for Jobs. This entire thing is stupid.
PS: I don't suffer from the reception issue.
I know he has the new iPhone and the older version but am not sure if he ONLY uses Apple as a whole.
This is a post I found in the comments section of the article. While I agree Apple is idiotic in the way they're handling this, the Apple haters still take the cake for stupidest comments.
Snarks
It is so funny now that apple gained a little popularity. I remember just 5 years ago people were saying, "Microsoft has bugs, windows is buggy, yada yada yada". Now look, I told everyone back then that the only reason Windows had more bugs is because 500x more people used it. The funny thing is, Apple now gets hacked easier, has more virus's, and the iphone is becoming a laughing stock. less
7 minutes ago | Like (5) | Report abuse
Look at this moron.
Snarks
It is so funny now that apple gained a little popularity. I remember just 5 years ago people were saying, "Microsoft has bugs, windows is buggy, yada yada yada". Now look, I told everyone back then that the only reason Windows had more bugs is because 500x more people used it. The funny thing is, Apple now gets hacked easier, has more virus's, and the iphone is becoming a laughing stock. less
7 minutes ago | Like (5) | Report abuse
Look at this moron.
In a word, yes.
When holding the iPhone as I normally would - in either the left OR right hand - the signal drops to zero bars and a call cannot be made. Period.
When placed on a table, the service is completely restored.
Could I hold it by the top or in some dainty way that my palm or fingers avoid the steel antennae? Yes, probably. Should I have to worry about the way I'm holding my cell phone every time I want to make a call? Bloody no.
This is a real problem.
I think it is, but based on comments like this versus my personal experience, I have to suspect assembly inconsistencies rather than design flaw.
I'm reminded of some point-and-shoot cameras that have the flash positioned on the side of the lens where your hand grips:
![kodak-easyshare-V550.jpg]()
Just requires a little adjustment. Nothing to sue the company about.
However, I can sympathize with those who would like to use the new iPhone 4 hotness without a case and without dropping reception. With the pressure on Apple I'm certain some sort of remedy will be announced soon.
I heard one rumor that an early shipment was missing the non-conductive coating on the stainless steel band, which would expose it to this vulnerability. I tried out an iPhone 4 yesterday and gripped it tightly in my left hand, covering all seams with my fingers and waiting nearly a minute. 5 bars the whole time. So who knows.
Just requires a little adjustment. Nothing to sue the company about.
However, I can sympathize with those who would like to use the new iPhone 4 hotness without a case and without dropping reception. With the pressure on Apple I'm certain some sort of remedy will be announced soon.
I heard one rumor that an early shipment was missing the non-conductive coating on the stainless steel band, which would expose it to this vulnerability. I tried out an iPhone 4 yesterday and gripped it tightly in my left hand, covering all seams with my fingers and waiting nearly a minute. 5 bars the whole time. So who knows.
im going to get my phone in a week, try it for my self. if its crap then the issue lies, and IF that statment 'is' what Steve said, then hes just basicaly giving us the Finger. 
il be sending the phone back and buying a new DSLR instead haha
il be sending the phone back and buying a new DSLR instead haha
It could also be the standard range of levels of the following on an Internet forum:
1) Competence
2) Intelligence
3) Proclivity to device rage
4) Honesty
5) Flexibility
I honestly think what we're seeing is not a range of quality in the devices but a range of quality in the respondents on this forum, and others.
I'll be the only one saying that I think I love Steve more because of his response. The balls on that guy. And maybe I find it all a bit too humorous because both of the units I bought are completely functional with or without the bumper. And maybe it's because I have to deal with whiny babies all day that want to make mountains out of molehills. And I'd love to give the ballsy answer that Jobs did. And perhaps I would if I were the creator of my company.
I have to also echo some of he replies in here stating that this all really just seems like a Quality Control issue. If it were an actual design flaw, then why is mine and my boyfriend's devices perfect?
I'll admit that I might be more upset if I had a broken unit. But it seems that most people resolve their issues by holding the phone differently or buying a case. Granted there are those with paperweights, which are obviously malfunctioning devices and not the majority of the iPhone 4 population. Regardless, what Steve says seems to fix it. And that's what you all are asking for. He just didn't present it to you in a fancy little package because you're a special snowflake.
I have to also echo some of he replies in here stating that this all really just seems like a Quality Control issue. If it were an actual design flaw, then why is mine and my boyfriend's devices perfect?
I'll admit that I might be more upset if I had a broken unit. But it seems that most people resolve their issues by holding the phone differently or buying a case. Granted there are those with paperweights, which are obviously malfunctioning devices and not the majority of the iPhone 4 population. Regardless, what Steve says seems to fix it. And that's what you all are asking for. He just didn't present it to you in a fancy little package because you're a special snowflake.
Steve Jobs probably knows how George Lucas felt back then when Greedo shot first. Buying a $30 bumper seems equivalent to George raping a nerd's childhood with all the new Special Edition scenes like Hayden appearing at the end of ROTJ. Feels like emo suicide, right Pee-Wee? Hard to please millions of dweebs when they are the only ones who know how to please themselves the best. With usually a strong right (and sometimes left) grip.
Don't like it, get a refund! Simple as that. Stop being emo.
Don't like it, get a refund! Simple as that. Stop being emo.
I agree with this sentiment.
I personally do not have a problem with my reception, but that's because I think I have great AT&T reception where I am at. People near the outer areas will probably be affected.
That about sums it up I think. A LOT of people are gunning for apple these days and, while this is certainly a problem, it's being blown out of proportion a wee bit. If it's serious and dropping calls just take your unit in for replacement or refund. Give apple sone time to test and resolve the issue and, if they don't, THEN give them hell. Current hysterics don't help anyone figure out what's really going on and how to fix it.
No question though that steve's response was stupid beyond belief. Normally I'm in favour of his management style but in this case he got it totally wrong.
What difference does it make? The iphone4 is still selling like hotcakes, will continue to sell like hotcakes, and I don't think I've seen a single complainer actually return their iphone4 for a refund.
SJ knows his customers, and he knows he can say absolutely anything to them and they will still form a line around the corner with kneepads at the ready.
SJ knows his customers, and he knows he can say absolutely anything to them and they will still form a line around the corner with kneepads at the ready.
Lol it's hilarious how apple fan boys defend there beloved Steve Jobs. I mean when you claim how big of an improvement was made on the new iPhone 4 and the first big issue is reception it kinda makes Apple look bad. The worst part is his response telling you your holding the phone wrong is a slap to your face for all there loyal customers