Steve Jobs denies iP4 reception issues!

G-Force said:
Could have something to do with the baseband not responding correctly to the drop in signal. Baseband can be calibrated using software so I think that's what he is referring to.
Click to expand...

I do believe this is a SW issue. I am no engineer, far from it; I did however play with the "enable 3G" settings this AM, and after having it switched to OFF for some time, i.e using EDGE only for a couple of minutes, and switching it back to on, I noticed the following behaviour; (Wi-Fi was off)

- Giving it the "grip of death" while 3G was set to OFF, did result in reception decrease, not loss, and data continued functioning, obviously slower;
- Switching 3G back to ON resulted in a very slight (1-2 bar loss) reception decrease, however no complete loss at all, data continued functioning throughout data session.

I did not move from where I was sitting during testing, so I assume I kept using the same AT&T tower the entire time. My iPhone 4 has since then not had any reception issues no matter how I hold it, so folks, I believe there is hope and this may be fixed by a SW update.
 
DMann said:
Apparently, not by much:

On Table Top - No Contact

While Bridging Gap and Holding with Left Hand


As stated by Millah, this may have more to do with certain bands (800, 1900) and how the software interprets them.

I'll refrain from declaring design flaws until this discrepancy is clarified.
Click to expand...


Whoops! Best to test with 3G and not WiFi I feel. You're not an Apple engineer by any chance? That would explain how this got out into the wild :).
 
rfbandit said:
Earlier today I tried calling in to Apple Care to see if I could get a bumper case to help with my reception issues. Nobody I spoke with could help me out. So I decided to send the boss man an email, kiss ass a little bit and see what the result would be. He emailed me back in literally 2 minutes! Here's the email:
sjobs.jpg
Click to expand...

It's like saying "There is no spoon"
 
br0adband said:
Is it just me or did you use Wi-Fi for those tests since 3G speeds aren't going to get anywhere near that 10Mbps+ speeds you're showing.

I'm asking, seriously, no games, no BS, I'd like to see your specific results.

Disable Wi-Fi, disable GPS, disable Bluetooth (seems to be disabled already), to ensure that antenna (the one on the left side from the lower seam to just over the headphone jack) is taken completely out of the equation, and retest, if you please. Only 3G matters here.
Click to expand...

Wi-Fi, GPS, Bluetooth disabled:

59QB

On Table Top

59QC

Bridging and Holding in Left Hand


Yes, 3G download speed did take a hit, but was not crippled, by any means.

I suspect that either some units are presently equipped with a non-conductive coating, or that certain frequencies are handled properly by the software.

In the meantime, I'll be staying tuned.
 
realeric said:
Steve is right.

"There is no reception issue" means "There is no (hardware) reception issue".
"Stay tuned" means "We will fix (software) reception issues".

iPhone 3GS with iOS 4.0 has the same issue. :cool:
Click to expand...
Maybe for you but not for me!
My 3GS 16 gig iphone is A-OK baby with the new IOS4. No reception issues what so ever!
 
diogenis said:
Since you have done all this research, super duper CEO, can you point us where did Nokia patented this kind of Antennas you imply here?
Nokia has every reason to fear Apple, but responding with legal actions isn't gonna help them at all. They had almost one decade to prove that their ****** Symbian initiative eventually will work and they failed.
Time for Apple to step over and Nokia can watch how things are done.
But, show us where did Nokia invented those antennas?
Click to expand...

Nokia hold patents on large parts of mobile telephony. If it wasn't for their patented innovations and their subsequent licensing to other manufacturers there practically wouldn't be a mobile industry. Don't mix this up with their "failure" of Symbian. It's a fast changing industry and still too early to predict who will end up top dog. For example, if Nokia decided to embrace the Open Handset Alliance then the iPhone will be the equivalent of Macs compared to Windows PC's. That looks like it may already be happening with the growth of Android. Apple are brilliant marketeers and make great drool-worthy products (I own lots of them!), but that's no guarantee of dominance in the marketplace, as us Mac users know only too well.
 
Lying

Why is lying so acceptable these days at least Jobs could acknowledge the problem. 1984's Ministry of Truth rings a bell here.
 
Maybe?

"There is no reception issue" means they're are sticking to their guns on this.
"Stay tuned" means -I'm bored with giving the same response so i'll make a pun on the username RFBandit.
Just a thought.
 
I hope all you people ranting and raving about how it's a design flaw and cant be fixed feel stupid if/when they fix the problem with a software update. If, however, it is a design flaw and it can't be fixed the solution is simple - return it.

No one forced you to queue up for hours, no one forced you to fork out the money to buy the new iPhone. That was your choice.
 
Sweaty Hands?

Whilst I don't proclaim that I have found any answer to this problem, I have found something that makes it worse!

I found that (obviously) when my hands are a little sweatier the issue is made worse. It does appear that there is some sort of grounding issue between the two antennas as it is compounded by the 'sweatier' hand :eek:. (The salt in your sweat is a good conductor as opposed to just water).

Saying that, in such hi end tech devices, problems with false commons etc through these circuits can be resolved through various algorithms programmed into the various packages that regulate voltage and current flow. So, it would seem appropriate that a firmware update could eradicate this problem, even if it's just an updated noise cancellation algorithm.
 
ARF900 said:
Proof?

I find it hard to believe that he would still think their is no reception issue, I have never seen a phone that loses bars when picked up.
Click to expand...

My 3G does the same thing, but it's the right corner. The bars drop but my calls don't. I've also seen u tube video showing other phones having the same problem.
 
Jr1985 said:
I hope all you people ranting and raving about how it's a design flaw and cant be fixed feel stupid if/when they fix the problem with a software update. If, however, it is a design flaw and it can't be fixed the solution is simple - return it.

No one forced you to queue up for hours, no one forced you to fork out the money to buy the new iPhone. That was your choice.
Click to expand...


I suppose people are not influenced by the mass world marketing and promotion this thing has had. I do not own an iphone but I can understand why many people buy one, it perplexes me, but the fact that people still eat at McDonalds perplexes me also.
 
does turning off cellular data and 3g solve the issue?

just wondering.

cause im buying an unlocked one in the uk, and bringing it back to the philippines. :p
 
stuartlowb said:
http://www.dailymail.co.uk/sciencetech/article-1289965/Apple-iPhone-4-recalled-says-Steve-Jobs.html
Click to expand...

It's insane that websites for "news" are reporting bogus information but, it happens.

Just for the record (and 100% true, seriously):

Steve Jobs, the real one, doesn't have a Twitter account, doesn't post to social websites, or pretty much anyplace else. It seems of late he's taken to responding to emails but, to be honest nobody other than him alone can possibly say with absolute accuracy that he's even the one responding to the emails.

He could be brushing it off on an assistant, or just feeling magnanimous sometimes and deciding to communicate with "the peasants" and offering some glib or incredibly terse one sentence reply in said emails.

But this "story" is BS, was pointed out as such earlier.

As of 3:30AM Pacific time, no official word from Apple or Steve Jobs has appeared and isn't likely anytime soon. The rumored expectation is something announced on Monday, perhaps Tuesday, but I'm not putting any faith in it till I see something on Apple.com itself.

People would be quite wise to look there for anything "official" and dismiss pretty much everything else.
 
Bigonapple said:
My 3G does the same thing, but it's the right corner. The bars drop but my calls don't. I've also seen u tube video showing other phones having the same problem.
Click to expand...

My 3G does this too since I upgraded to IOS 4. Not to the point that it drops calls, but I was able to bring 3G data upload speed down to zero with the phone in my hand, compared to 353 kbps while it was sitting on the table. As soon as I pick up the phone, it looses 2-3 bars.

It could indeed be a software issue.
 
Anytime I see these e-mails...

.. is so hard for me to believe that the real Steve Jobs has time to reply and that a CEO of such a brand like Apple could sometimes reply in a short, friendly or unpleasant way (e.g. "hold it with the other hand")... dunno, maybe is just me.
 
I just hope there is a software fix so that everyone on these forums can move on with their lives....

I love pretty much everything about my iPhone 4, I bought a bumper because I want it to have protection if I drop it. Signal problem solved for me. Bumper also gives it a better grip when put on flat surfaces and protects it from scratching if there is dust or sand on a table or countertop.

And while it does very much seem like a hardware issue, no one on these forums has worked on the iPhone 4 so how could they possibly know for fact that a software fix is not possible?
 
You must log in or register to reply here.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.
Back
Top