I just sent an email to the Torgeir Waterhouse, the Senior advisor of the Norwegian Consumer Council who has already responded to Steve Jobs letter and basically said, nice try but not good enough. I just had to send him my thoughts on the matter. His email address is at the bottom if anyone would like to add a thought or two.
Dear Mr. Waterhouse,
I just read a response made by you to the letter Steve Jobs released today regarding DRM, iTunes and the iPod. I felt compelled to let you know that most people agree 100% with Mr. Jobs regarding the solution to this issue. All music should be completely DRM free, and the consumer should be able to decide from there which music player, jukebox software, operating system, computer platform they wish to use. The power to do that lies entirely in the hands of the music labels, which is who you should be targeting.
Apple is completely within their rights to sell hardware (iPod) that works with only with their own software. That is part of what makes their products a joy to use, because that tight integration of hardware and software is what makes the experience seamless, reliable, and headache free. To change that would create an inferior product, and thus a less satisfying experience for the consumer. Your argument that tying the iPod to iTunes and vice versa is somehow wrong, illegal, or against consumers best interests is without any merit whatsoever.
There is plenty of choice in digital music today. There is few, if any consumers who have a problem with the selection of music players, the software that plays them and the ways in which they are combines. What people do have a problem with is that they are not free to play music that they have legally bought where they want, when they want and how they want. That is something only the record labels can change. If you want to do something useful, beneficial and constructive, leave Apple alone and focus on the real problem.
Respectfully yours,
____
You can email him at
torgeir.waterhouse@forbrukerradet.no