I returned my pro because the black titanium is a fingerprint magnet. Going back to natural.The amount of people I see on this forum ordering the latest iPhone and then returning within the return window is really frustrating. I would suggest it’s only so those doing it can take part in the pre-order/new release hype with no real intention of keeping the device. But it takes away a phone from someone else waiting during launch, not to the mention the environmental impact and administrative burden.
Has it bothered anyone else seeing this practice be mentioned on here?
I agree but people don't care at all. users want everything but they are never grateful about services and today possibilities, but usually they whines on internet forums.The amount of people I see on this forum ordering the latest iPhone and then returning within the return window is really frustrating. I would suggest it’s only so those doing it can take part in the pre-order/new release hype with no real intention of keeping the device. But it takes away a phone from someone else waiting during launch, not to the mention the environmental impact and administrative burden.
Has it bothered anyone else seeing this practice be mentioned on here?
Well...usually the best Carrier subsidies are offered during launch period. AND if you typically buy your phones during this period to get the best deal THEN after ~36 months your phone becomes upgradable again exactly during this period.The reality is, very few actually need the phone on release day… if people have the money to order X amount of devices, so be it. I’ve never yet failed to get a launch day iPhone when I’ve really wanted it (never needed).
Thankfully, in Europe ALL electrical devices have a 2 week return period by law.Apple's return policy is too generous, so that kind of abuse is to be expected. That said, I believe it's a very small fraction of customers who return their iPhone, I doubt adding new restrictions would significantly change launch day availability.
Apple really ought to be charging restocking fees on returns of certain products (like iPhones) unless the device is demonstrably defective. If people want to feel the weight, evaluate the color, etc., they should go to an Apple Store or other retailer (Best Buy, AT&T, Verizon, etc.).
In short, they become replacement phones, corporate phones, sold off to third parties.so what happens to the returned phones....I never see iPhones under "Refurbished"
The amount of people I see on this forum ordering the latest iPhone and then returning within the return window is really frustrating. I would suggest it’s only so those doing it can take part in the pre-order/new release hype with no real intention of keeping the device. But it takes away a phone from someone else waiting during launch, not to the mention the environmental impact and administrative burden.
Has it bothered anyone else seeing this practice be mentioned on here?
Feeling out the phone in store sometimes isn’t the same as carrying it in the pocket daily, using it in bed, in transit, and all the daily moments of life for a week or two
The return window exists appropriately imo to cover any situation that may come up where someone decides the very expensive $1000+ investment may not be exactly for them
It’s crazy to me that people on this forum want the trillion dollar company to charge even more money with restocking fees for buyers remorse on top of already charging so much for all their products and services 😂 punishing the consumers
And even then with those returns apple turns a profit by reselling the device as refurbished later etc. which they’re happy to do
Is there possibly some level of abuse with returns? A tiny portion of people who buy fully intending to return? Maybe but I’d imagine it’s negligible
Exactly. Expecting customers to “try it out” at the store made a lot more sense years ago when the bulk of items were sold in brick and mortar stores. Even then, as others here point out, holding the phone in a store for a few minutes is a far cray from carrying it and using it the way you normally would.Nope. It’s legitimate to try before you buy via online shopping, and it’s not the buyers’ responsibility to ensure that there is enough stock available for everyone at launch. Personally I rarely buy at launch anyway, it’s much more relaxing to upgrade mid-cycle.
I usually don't return anything to Apple, except for 3 notable times:I had a host of issues, just returned it.
It really is a mess of a device this year.
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So, Apple has a special department, repackaging everything? Didn't know that.Likely sold as new.
So, Apple has a special department, repackaging everything? Didn't know that.
FUD. Apple isn’t special here. Every manufacturer deals with returns. Lord knows Apple’s margins are able to take the blow.Likely sold as new.
The amount of people I see on this forum ordering the latest iPhone and then returning within the return window is really frustrating. I would suggest it’s only so those doing it can take part in the pre-order/new release hype with no real intention of keeping the device. But it takes away a phone from someone else waiting during launch, not to the mention the environmental impact and administrative burden.
Has it bothered anyone else seeing this practice be mentioned on here?