iPhone 16/Plus Stop ordering and returning

[hirsthirst]

The return policy is useful. I’ve already returned 3 iPhone 16 pros because each one had dust/particles under the camera lens, and 2/3 had scratches on the display or titanium frame.

Quality is absolutely abysmal these days compared to iPhone 3-5 era, so the return policy is handy.

that's how it should be - hassle free return of a faulty product.

ordering one in each colour, unboxing & playing with them all, then returning all but your favourite is childish & adds to the price for everyone.

 

[samven582]

that's how it should be - hassle free return of a faulty product.

ordering one in each colour, unboxing & playing with them all, then returning all but your favourite is childish & adds to the price for everyone.

He's not wrong. I went thought the same the amount and every single one of them had camera dust

 

[Bootleg Gucci]

IMO Apple needs to implement a ban on people who exceed a certain number of 2 week returns on iPhones, MacBooks, etc in consecutive years (e.g. 3+ years). Costco and Amazon Prime have a blacklist to ban customers who excessively abuse their return policy with absurd amounts of returns. Refund their membership and GTFO.

 

[monstermash]

IMO Apple needs to implement a ban on people who exceed a certain number of 2 week returns on iPhones, MacBooks, etc in consecutive years (e.g. 3+ years). Costco and Amazon Prime have a blacklist to ban customers who excessively abuse their return policy with absurd amounts of returns. Refund their membership and GTFO.

Why?

If apple needed to do it, they would do it. The fact that they haven't done it is all the evidence needed that it doesn't need to do it.

The fact that that you want them to is entirely and completely irrelevant to Apple's needs.

 

[fwmireault]

Why?

If apple needed to do it, they would do it. The fact that they haven't done it is all the evidence needed that it doesn't need to do it.

The fact that that you want them to is entirely and completely irrelevant to Apple's needs.

100%

I understand the general sentiment expressed in this thread, and I also agree that some individuals intentionally abuse the return policy. However, Apple is complicit, or at the very least tolerates this behavior. It would be reasonable for Apple to introduce additional conditions or restrictions to this policy. Nevertheless, despite being fully aware of this behavior for several years, Apple won't do anything.

This doesn't mean that it's morally right, or environmentally right. But Apple should just change its policy at this point, otherwise we can't really put the blame on the customers.