Hi all,
I've enjoyed reading MacRumors for about ten years but this problem has led me to actually join the forums.
As the title says, I've got a M2 iPad Pro (11 inch, WiFi), and it has a weird battery drain problem. It loses between 1-3% per hour on standby. I have AppleCare+ for it, and have been communicating with Apple for nearly a month at this point. I tried erasing it and starting from scratch, the problem remains. Frustratingly, it sails through diagnostic tests. It apparently has 88% battery capacity, and I've had to do several tests running down the battery.
I've tried it on low power mode as well as airplane mode, I still have the same issue. I've never had an apple device that would lose its power so quickly. I also was asked to do a video playback test, playing Ted Lasso on 50% brightness it only lasted 6:41, which seems pretty far below the advertised 10 hours.
I don't seem to be getting anywhere with Apple Support on this issue. I feel like there must be something wrong with the iPad itself, but I'm at a loss as to what to do? Has anyone else had this problem?
I've enjoyed reading MacRumors for about ten years but this problem has led me to actually join the forums.
As the title says, I've got a M2 iPad Pro (11 inch, WiFi), and it has a weird battery drain problem. It loses between 1-3% per hour on standby. I have AppleCare+ for it, and have been communicating with Apple for nearly a month at this point. I tried erasing it and starting from scratch, the problem remains. Frustratingly, it sails through diagnostic tests. It apparently has 88% battery capacity, and I've had to do several tests running down the battery.
I've tried it on low power mode as well as airplane mode, I still have the same issue. I've never had an apple device that would lose its power so quickly. I also was asked to do a video playback test, playing Ted Lasso on 50% brightness it only lasted 6:41, which seems pretty far below the advertised 10 hours.
I don't seem to be getting anywhere with Apple Support on this issue. I feel like there must be something wrong with the iPad itself, but I'm at a loss as to what to do? Has anyone else had this problem?
