HE DID IT 25 TIMES IN A ROW.
Any serious gamer can easily subject their machine to this kind of use over a couple months time.
It's called regression stress testing, and if this is all that takes to bring the graphics subsystem down it's a bit alarming and it doesn't seem like the product was ready for prime time.
A couple years ago I was the lead on a WM5 inventory tracking application. After a year's worth of development it was green-lighted for beta. After a couple months we got a few reports of random crashing from customers typically after a week or two of uptime. We placed several units in our lab and ran them hard with automated scripts. It turned out that after 150-200 transactions (about 4 hours of continuous use), the machines ran out of memory - there was a leak somewhere. This was unacceptable, and over the next month we tore the entire application apart searching for it, even though 95% of the deployed units had reported no errors from the field. Perhaps we should have just told the users with the problem to stop using the devices in such a fashion, to cool it a bit?
So NVidia saying something about "customer usage patterns" being part of the culprit of the failures, it's a bit priceless - unless this is typical, expected behavior for a GPU under such duress in this industry. If this is please someone clue me in.
There's a fair amount of empirical evidence over multiple product lines there is a design flaw here. Consider the nature of the announcements regarding this and how NVidia is proceeding with it are very much governed by the amount of financial and legal burden they must shoulder.
dude, it IS fraud.
it's like someone taking their iphone and rubbing it constantly on a rough concrete floor to prove that the glass screen is scratch-proof, yet finding that after enough rounds it IS scratched and then returning it because it didn't turn out to be "scratch-resistant" as advertised.
HE DID IT 25 TIMES IN A ROW.
If the Matsushita DVD drive on my MBP fails, I don't fly to Japan and tell them to fix it. If the Intel CPU fails, I don't go to Santa Clara to persuade someone there to take it back. If the Samsung LCD develops strips I don't go to South Korea and discuss it with them.
You bought a MacBook Pro made by Apple. They chose what to stick in, it's their problem. We take our laptops back to Apple. Apple can then sue NVIDIA if needed to pay for the replacement logic boards.
Actually it was about 25 times over 2-3 weeks, and not in a row cos i actually use my MBP for work!!! I simply wanted to see it was true that rapid changes in the temperature of the GPU can cause a serious problem over time...
The "scratch-resistant" analogy doesn't make any sense here. CPUs/GPUs are not supposed to die during use. That means ANY kind of use, providing they've got the correct cooling and the correct voltage, and this is all predetermined by the manufacturer. If this had been possible before you would have seen viruses which would physically break computers by just running them fast then slow.
When he wasn't using the laptop != in a row.
Also, I encourage everyone to stress their GPU if they're under warranty. It's not against the agreement to use your computer in any way that you want so long as you're not altering the clock speeds and other 'warranty breaking' activities.
For those calling it fraud, what about it is fraud? The GPU should be able to preform in those circumstances, and it didn't. It's defective and should be replaced.
The fact is, if the GPU is defective and Apple knows about it - they haven't done anything about it. That's irresponsible and nearly makes me reconsider my future Macbook Pro purchase.
all im trying to make out with that analogy is that there is a reasonable limit within which to test out hardware. repeating something 25 times means that he was expecting it... i mean if nothing happened on the 25th time im pretty sure he wouldve continued until something did come up.
and btw, even if the CPU/GPU did have proper cooling and there were no defects, repeated trials of a very stressful test would compound the heating from previous trials thus leading to overheating. u could try this with a lightbulb (altho i wouldn't advise u to do so cuz it's not really safe), turn it on and off 50+ times the filament will remain glowing even after u have switched it off.
This is just my opinion.
I must say that I agree with you, but stress testing an affected machine isn't going to do any good. What's the point?
Destroying the GPU at this point in time - it's not going to help anyone.
If there was nothing wrong with the GPU then nothing bad would happen. The only reason he was expecting something to go wrong is because of the rumours that there are problems. And it appears that (for him at least) they were correct.
This is an irrelevant analogy. Cars use incandescent bulbs for their blinking turn lights and these last thousands upon thousands of times being switched on and off.
I'm not trying to be rude, but REALLY?! You encourage us, who use these machines for work, to actually "stress" the GPU?
What's there for us to gain from this other than a possible replacement from Apple with the same GPU? Once you get the new one, are you going to stress it again?
lol... all im getting at is that the first issue at hand was that devising a way to purposely destroy a component (defective or non-defective) by stressing it multiple times to get a full monetary refund/credit IS considered fraud by law. i know that for sure. for similar reasons, there is the ISO 13406-2 standard for pixel damage in LCD screen manufacturers. Viewsonic and Samsung have switched from a zero-tolerance policy to the ISO 13406-2 for their screens due to this possible loophole
and btw, even if the CPU/GPU did have proper cooling and there were no defects, repeated trials of a very stressful test would compound the heating from previous trials thus leading to overheating.
What I meant was defrauding Apple to claim on your insurance policy is a little extreme and ill-advised as your treating it as if it's Apple's fault. It isn't; the GPU issue is nVidia's. Contact Apple if you have an issue, and be patient.
Oh I hope Nvidia have deep pockets...its cost Microsoft $2Billion to cover the xbox 360s, and that a $300 machine!!