Stuck in Zhengzhou

Gaura Mohana

macrumors regular
Original poster
Feb 24, 2011
165
18
Gainesville, FL
Hi there,

I've been watching my UPS TN since I found it and it hasn't had any updates in over 30 hours!

This is what I'm seeing:
ZhengZhou, China 09/15/2014 11:15 P.M. Arrival Scan
09/15/2014 11:00 P.M. Departure Scan
09/15/2014 9:46 P.M. Location Scan
09/15/2014 9:47 A.M. Origin Scan
China 09/15/2014 8:01 A.M. Order Processed: Ready for UPS

I'm scheduled to pick it up day after tomorrow morning and it looks like it's still in China? Anyone else have the same status?

Also, on Apple.com my order is still showing as "Preparing for shipment" - WTH?

Is this normal?
 

MagnusF

macrumors regular
Jul 12, 2010
234
0
Hi there,

I've been watching my UPS TN since I found it and it hasn't had any updates in over 30 hours!

This is what I'm seeing:
ZhengZhou, China 09/15/2014 11:15 P.M. Arrival Scan
09/15/2014 11:00 P.M. Departure Scan
09/15/2014 9:46 P.M. Location Scan
09/15/2014 9:47 A.M. Origin Scan
China 09/15/2014 8:01 A.M. Order Processed: Ready for UPS

I'm scheduled to pick it up day after tomorrow morning and it looks like it's still in China? Anyone else have the same status?

Also, on Apple.com my order is still showing as "Preparing for shipment" - WTH?

Is this normal?
With the iPhone 5, mine was still in China according to the tracker when UPS delivered it. So i would just relax
 

TJ82

macrumors 6502a
Mar 8, 2012
832
250
Rather wet in Zhengzhou this morning, but at least it's not too cold. Your iPhone should be quite content there :)
 

rattler

macrumors regular
Jul 18, 2011
122
12
I have the exact same scan as you... Arrived in zhengzhou on Monday at 11:15PM and hasn't moved since. Not worried, I'm sure it'll get here by Friday. If its anything like the iPhone 5 preorders then it could ust go from zhengzhou to "out for delivery." Tracking info should be taken with a grain of salt as its been known to be way off if the pallets skip a scanning station.
 
Last edited:

davefromca

macrumors 6502
Nov 30, 2011
256
1
Santa Barbara
I wouldnt be too worried, they are using their overnight service. And just because the website doesnt have any updated does not mean the phone isnt on the move, my friend at UPS told me that once. Your other option of course is to invade China and take your phone by force...
 

cleirac

macrumors 6502
May 7, 2014
463
0
Fly to Zhengzhou then schedule a pick-up there. Problem solved, no more worries. You are welcome. End of thread. :p
 

CoriG

macrumors 6502
Jun 7, 2011
490
96
Mine says the same thing. But when I spoke to an apple rep (if you can believe him), he told me to not worry and he is showing that my phone is already in the US.
 

Copefree

macrumors member
Sep 21, 2012
92
25
Mine has been stuck on "09/15/2014 11:00 P.M. Departure Scan" since 9/15 at 11pm, lol. I was expecting to see an "arrival in Anchorage, AK" or something scan since then. How long is that flight over the Pacific? ;)
 

squidkitten

macrumors 6502
Mar 10, 2012
318
17
Omaha
Don't worry. My phone is in the same boat and phones in the past have been as well. Due to time differences, the phone can leave China late Thursday evening their time and make it to Anchorage Thursday evening. Then it'll be overnighted straight to your distribution center.
 

yg17

macrumors G5
Aug 1, 2004
14,888
2,480
St. Louis, MO
Still hasn't updated! UPS claims that they aren't seeing any updates either!

Holy ****, people aren't actually calling UPS and wasting their time with this, are they?

China is about 13 hours ahead of the US. Which means it can leave China tomorrow evening and arrive in the US a few hours before the time it left China.

UPS knows what they're doing, your phone will get here.
 

DirtySocks85

macrumors 65816
Mar 12, 2009
1,429
70
Wichita, KS
I'll throw my own insanity into the ring here (I know these threads are pretty ridiculous in nature, but it's mildly entertaining). Mine has had a status of "Order Processed: Ready for UPS" in Mount Juliet, TN for a couple of days now. So UPS doesn't even have mine yet. I'm not worried, they can overnight it to me, so UPS doesn't even need to have it until sometime tomorrow evening.
 

andyACEcandy

macrumors 6502a
Feb 11, 2008
863
14
Same boat for my space grey iPhone 6

ZhengZhou, China 09/15/2014 11:15 P.M. Arrival Scan
09/15/2014 11:00 P.M. Departure Scan
09/15/2014 9:46 P.M. Location Scan
09/15/2014 9:47 A.M. Origin Scan
China 09/15/2014 8:01 A.M. Order Processed: Ready for UPS


Different boat for my gold iPhone 6

Nashville, TN, United States 09/17/2014 12:40 P.M. Origin Scan
United States 09/15/2014 1:18 A.M. Order Processed: Ready for UPS
 

kerrikins

macrumors 65816
Sep 22, 2012
1,195
424
Still hasn't updated! UPS claims that they aren't seeing any updates either!
Stop freaking out... Apple will get it to you asap. The fact that it's on its way to you should be a sign that you'll probably get it on Friday. My phone is in the situation but I'm really not that worried about it.
 

DVDxR

macrumors regular
Jun 18, 2009
171
21
Still hasn't updated! UPS claims that they aren't seeing any updates either!
This usually indicates that your phone fell off the pallet at the loading dock. They pile them up and when they have enough they will put them on a pallet and send them on the next plane. Usually takes about 5 days extra.
 

Blorzoga

macrumors 68030
May 21, 2010
2,555
65
Hi there,

I've been watching my UPS TN since I found it and it hasn't had any updates in over 30 hours!

This is what I'm seeing:
ZhengZhou, China 09/15/2014 11:15 P.M. Arrival Scan
09/15/2014 11:00 P.M. Departure Scan
09/15/2014 9:46 P.M. Location Scan
09/15/2014 9:47 A.M. Origin Scan
China 09/15/2014 8:01 A.M. Order Processed: Ready for UPS

I'm scheduled to pick it up day after tomorrow morning and it looks like it's still in China? Anyone else have the same status?

Also, on Apple.com my order is still showing as "Preparing for shipment" - WTH?

Is this normal?
Mine's been preparing for shipment since Sunday. I'm not worried though. I'm confident it will show up on Friday as promised. Apple charged my card on Saturday, yet my order still won't show my invoice because it says it won't show until it's charged. Go figure.
 

vitacura

macrumors regular
Jul 25, 2014
135
1
Mine is also showing: Arrived - ZhengZhou, China, Tuesday, 09/16/2014

Coming to FL as well.