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Seems really low. Here in the Bay Area it seems like its exclusively what younger people use for payment method, I even have my parents using it lately (no contact was interesting to them when covid started, now they use it for everything once I showed them!)
 
Yeah, I think this is low as well. I admit I'm not your average user, but I use it pretty much all the time. There are times I have my card in my pocket but will choose another store simply based on one store not accepting Apple Pay.
 
I use Apple Pay daily linked to my AMEX card for cashback - either online with TouchID or in-store.

Always surprising (but shouldn't be by now) that US is behind the curve on payment methods when they're current / ahead on so many other things - it's really not that long ago when many stores had plastic stylus pen on the EPOS unit for a signature ...

I've not been for 2-years but thankfully there was a lot more Chip & PIN about last time I was there.
 
People keep saying "I use it" here, but no duh, you're all tech savvy.

How many of your non-tech savvy relatives are using it?

My wife doesn't use it. She'd love to use it, but she's not really sure how to use it from her phone, and for that matter, neither am I.

It's about as reliable as flipping a coin on the iPhone. There's some combination of button presses, but it changes based on context? Wave your phone around the terminal? Maybe it'll show up. Maybe it won't. And if it doesn't, you look like a moron.

It's a lot easier to use from an Apple Watch (which is how I use it 100% of the time). Just double tap the side button and it'll show up.

Apple really needs to fix the UX for Apple Pay on the iPhone. It's some of the most unintuitive garbage they've ever made - it's surprising that so many people use it when it's so bad.

I'd recommend that Apple do away with Siri on the iPhone - that should free up some gestures/button presses, and then they can use one of those simpler newly freed ones for Apple Pay from the iPhone.
 
I think the writer of this article is same Karen, Famous on you tube, doing all the crazy stuff. lol. Her article is totally not true and Biased, Or she might have interviewed all my Grandpa and Grandma. There is something fishy about her article. SOLD to Android, or just a jealous Android user.
 
Here in the Netherlands, paying with your phone is very popular. I don't even carry my bank cards anymore. I haven't seen statistics though.
 
People keep saying "I use it" here, but no duh, you're all tech savvy.

How many of your non-tech savvy relatives are using it?

My wife doesn't use it. She'd love to use it, but she's not really sure how to use it from her phone, and for that matter, neither am I.

It's about as reliable as flipping a coin on the iPhone. There's some combination of button presses, but it changes based on context? Wave your phone around the terminal? Maybe it'll show up. Maybe it won't. And if it doesn't, you look like a moron.

It's a lot easier to use from an Apple Watch (which is how I use it 100% of the time). Just double tap the side button and it'll show up.

Apple really needs to fix the UX for Apple Pay on the iPhone. It's some of the most unintuitive garbage they've ever made - it's surprising that so many people use it when it's so bad.

I'd recommend that Apple do away with Siri on the iPhone - that should free up some gestures/button presses, and then they can use one of those simpler newly freed ones for Apple Pay from the iPhone.
It's literally the same on the phone. Double press the side button.
 
I don't get it. Apple Pay is way more convenient than paying with a plastic card.

Yup. I almost never use plastic cards anymore. It's gotten to the point where I often leave the house without even bothering to take my wallet. This has caused stress on one or two occasions when I ran low on battery and had no charger with me :oops: ... but otherwise is very convenient.
 
Apple Pay is huge in the UK, I seen a 80 year old woman using it in a train station just last week. I think it's very popular over here it would be interesting to see the stats of it in the UK and EUR market.
 
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I'm using Apple Pay for every purchase here in Ireland and around the rest of the EU for the last 4 or so years and never thought too much of it – it always works flawlessly. On a recent trip to the US, it was a total nightmare. My Apple Pay card was repeatedly rejected for no reason, some terminals requested the corresponding physical card (wtf?) or even a pin (also, wtf?), and just general non-availability of contactless. So, if there's that kind of friction on a daily basis, I can understand why there's an issue with uptake.

-jp
 
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I use my iPhone 12 Pro Max and Watch series 6 everyday for almost all tap payments.

The Watch doesn’t need Face ID. If I am wearing a mask I pay with the Watch.

The name “Apple Pay” could be confusing. It’s basically setting-up your bank card in the Wallet app to make tap payments wherever debit card tap payments are available.

For example, at a store, when method of payment comes-up, you can choose “Debit”.
 
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Wow! That’s extremely low. I think people are just not educated enough to get to use Apple Pay.
Or maybe most people shop online or at retailers that don’t accept it? Sure, you can use Apple Pay online but why would I when the browser saves my card on my preferred retailers? Then you have pushback from Walmart and the like who don’t accept it.
 
The only reason I would use Apple Pay is if it would help me manage my finances by exporting digital receipts into a program like Banktivity. It only takes me a few seconds to use a credit card.
If you use a credit card stored in Wallet, and thus usable for contactless payments using Apple Pay, then those charges still appear in your normal credit card statements and your import workflows that you currently have.

If you were meaning Apple CARD an optional credit card that could be one of the ones in your wallet, then they have a way of exporting your transactions as well https://support.apple.com/en-us/HT211236
 
I suspect this is because of slow adoption to use contactless in general in the US, as well as lack of promotion from Apple for Apple Pay. Most of Europe were using chip and PIN as the norm whilst US still were doing magnetic strip and signature. Now chip and PIN is more common in the US, Europe has already moved on to contactless. It seems the US is always a generation behind. In the UK, chip and PIN is used all the time, contactless a lot (there is a limit on how much you can pay using contactless), then Apple Pay frequently. I really don't see people paying with cash much these days.
 
There are smart cards that do not need authentication, all you do is flash the card to pay. That's all.
 
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I'm surprised it's that high. I never use it, and that's because it takes longer to do and is more of a pain. Either cash or a chipped credit/debit card for me.
It's never been longer for me having your phone on hand already saves you from having to dig into your wallet for the card, pull the phone out, double-tap the power button look at the phone it's ready to go takes 2 seconds.
 
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Wow! That’s extremely low. I think people are just not educated enough to get to use Apple Pay.
Yes, education is the issue. Often when I use Apple Pay, people say things like “What happens if you lose your phone (or watch)?“ Then they chuckle knowingly as they use their magnetic stripe card that DOES work when in the wrong hands, unlike an iPhone. The other thing is people are nervous that it won’t work, so it creates more friction. Many merchants don’t even know it’s supported, so they say, “I don’t think that works here.” Then when it does they’re surprised. So all of this uncertainty needs to be combatted by good education. But Apple needs to do it, because merchants and customers won’t on their own.
 
Here in the Netherlands i see almost all the people that have an iPhone pay with Apple Pay. So probably more popular here then in some other countries?
Fellow Dutch guy here. Here in the Netherlands all payment terminals are basically the same and the payment system is also owned by one party. That's why it was super easy to implement Apple Pay here, since banks themselves already started offering contactless payment debit and creditcards. The machines were Apple Pay-ready, before Apple Pay was launched here.
 
I think it's good for us all to keep in mind that unless the internals and cross tabs of this study are made available, we really can't take the conclusions at face value. We don't know how representative the sample is, what the exact questions asked were, what the pollster did with the math, etc etc.

Honestly, I'd take that number with a rather large grain of salt.
 
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