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I got an email about an hour ago saying “You’re all set - your payment is complete” but no info on the manner of shipping or a tracking number was provided despite it being actually on the the form received. Order was placed 9/12 while money was actually taken out 9/15. I cannot do the ups tracking thing with it because it is being shipped to my mother’s house as she is the primary on the family account and I plan to be there all day waiting for it. That was assuming I get a ship date confirmation. Only thing close to a date is that it says: Estimated to ship Sep 19 - Sep 19 on the T-Life app where it it says preparing my order on one page and processing on another page. I am fine waiting if I have to, just don’t like incomplete data and would rather not spend the whole day at my mother’s if the shipment isn’t getting there until next week.
 
Did a deep dive on the app and found this showing estimated delivery is today. Yet still no tracking number. WTH!
 

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Finally updated!! What is interesting is Tmobile still hasnt texted shipping info.

Label created 9/17 8:46 A.M.

We Have Your Package

Louisville, KY, United States

09/18/2025, 12:34 P.M.
 
Happiness - I got the shipped email from TMobile and a text message came at 11:13.

Curiously the first sign I got was a notification from the Shopify app of a shipment - didn’t know TMo was hooked up with Shopify.
 
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Got a shipping notification through UPS, but there is no option to pre-sign or move to hold at a UPS location. This is frustrating because its unlikely that I or anyone in my family will be around when it delivers.
 
Just got notification my phone shipped UPS (was Indiana pending and now says KY shipped from). Went to android for a cycle and cannot wait to come back LOL. Android app quality is horrific. The screen on S25U was incredible though. Looks like the 17 PM screen will be similar.
 
Finally got my tracking number!!
I was getting anxious. I’ve only had 2 minor updates since I ordered on
Sep.12th. Mine is coming from
Clayton, IN..
 
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Finally got the text/email from T-Mobile, I checked this morning and my phone had been moved from Indiana to Louisville.

How early are we waking up tomorrow to wait on the big brown truck?! Given estimated delivery timeframes be damned, nothing is written in stone 😂
 
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We recently got T-Mobile thru Sam's Club. Do we need to go to Sam's to get the extra perks? Anyways, I am going tomorrow to order mine.....
 
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We recently got T-Mobile thru Sam's Club. Do we need to go to Sam's to get the extra perks? Anyways, I am going tomorrow to order mine.....
I switched from Verizon a few years ago but they have made some changes fairly recently and most perks need to be accessed through the T-Life app.
 
Finally updated!! What is interesting is Tmobile still hasnt texted shipping info.

Label created 9/17 8:46 A.M.

We Have Your Package

Louisville, KY, United States

09/18/2025, 12:34 P.M.
I got a text a little over an hour ago. Also no text with shipping info. However, there was a tracking link on the main page of the T-Life App.
 
Last edited:
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My phone arrived from KY to Mather and currently departed for West Sacramento distribution center at 5:52pm. My U3 watch is at Sparks, NV and will probably depart soon for West Sacramento. Both have 9/19 delivery by 1PM.
 
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As-if on queue, my credit card was charged early today.
I switched from Verizon a few years ago but they have made some changes fairly recently and most perks need to be accessed through the T-Life app.
They're asking if Sam's gives gift cards and waived connection charges like you get when ordering through Costco.
 
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