Well at least you know the eta of your T-Mobile order now. Lol. Just playing. That sucks though, for real.
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T-Mobile.com preorder thread
- Thread starter utahman130
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Well at least you know the eta of your T-Mobile order now. Lol. Just playing. That sucks though, for real.
Just called a rep that said that if my card has been charged and I got the Friday text and email, I will get the phone Friday. I told her I have no label created, but she said that it could take a while for UPS to update?!
Quote:
Originally Posted by jdt1984 View Post
Pretty sure that an updated "BackOrdered" timestamp means you've been reserved a phone.
I dont think so, i have an updated and people who ordered after are getting the same exact phone before.
Umm Also I was told that the orders are indeed prioritized from executives.
And that every order will be fufilled
Originally Posted by jdt1984 View Post
Pretty sure that an updated "BackOrdered" timestamp means you've been reserved a phone.
I dont think so, i have an updated and people who ordered after are getting the same exact phone before.
Umm Also I was told that the orders are indeed prioritized from executives.
And that every order will be fufilled
From my experience, UPS is one of the most efficient companies in the world as far as their tracking information. As a merchant, almost immediately after buying a shipping label from a third party, it shows up in UPS's database. I would just imagine that volume could slow the process down either on T-Mobile's end or UPS's end and that, again, by late afternoon or evening everyone getting a phone tomorrow will have their tracking information.
In any event, this is why God invented Klonopin.
I wouldn't believe one word those reps tell you. I called yesterday twice one rep told me 6-8 WEEKS, the next rep 20 mins later said "Friday".
Im standing behind their official statement on the order that the card wont be charged until shipping.
NICE! I'm glad I didn't pay for shipping then
When I ordered (9/12) I told the lady on the phone to stick w/ UPS Ground, and I asked her to waive shipping charges since other retailers (Apple Store in particular) don't charge for shipping. She waived it right away.
a pending charge for the tax and down payment, or do you mean that the charge for the tax and down payment acually went through on the card?
UPS My Choice is really helpful!
iPhone 6 16gb Gold - Will be delivered 9/19 (Have already gotten a confirmation from Tmobile)
iPhone 6 Plus 64gb Gold - Will be delivered 9/22 (No communication from Tmobile yet)
I ordered on 9/12 around 6am EST via EIP and am a non-JUMP customer.
iPhone 6 16gb Gold - Will be delivered 9/19 (Have already gotten a confirmation from Tmobile)
iPhone 6 Plus 64gb Gold - Will be delivered 9/22 (No communication from Tmobile yet)
I ordered on 9/12 around 6am EST via EIP and am a non-JUMP customer.
I'm going to wait until the phone is actually en route before I call them up and ask for a refund of shipping costs. I paid for 2 day shipping for 2 phones. $14.99 each so that'll be almost $30 back.
I registered so I can respond to this (been lurking for about 2 years now, lol). I placed my order using JUMP, same phone order, on 9/12 6:07 PM. My ETA at the time was also 9/20, and I got the same email/text yesterday about delivery estimate. Apparently there was no JUMP priority, although an executive responded to an email from me to say that there was (I emailed 9/13). I'll probably not do another pre-order with T-Mobile. Think I'll just start purchasing phones outright.
Can you PM me the email address? If not, the general customer care email address?
My last two phones with overnight I didn't get emails with tracking until around 12:30 am and the phones showed up around 9am the next morning.
I mean normally when you get a charge it shows as "Pending" for a few days because it posts to the account but it is still charged to the account at that time. I think your confusing "Pending" with a "Pre-Authorization" which should have fallen off your account a few days ago.
Example: My card was charged a $1 "Pre Authorization" when I did my order, that fell off, and then Tuesday sometime they charged me for the amount of the devices. It is "Pending" but it is definitely a charge.
Thank you for the information.
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The pre-auth fell off a few days ago. Now I have a pending charge for $78.06, which came yesterday from t mobile.
I have absolutely ZERO confidence that I'll receive my phone from TMO. There's been no change to my online account, no charges or authorizations on my card, no UPS info.
I did receive a text message yesterday about getting it between the 9/22-9/30. I ordered a Iphone 6 Plus 64GB Space Gray. I ordered Friday 9/12 in store via Jump! v.1. Signed and returned agreement within minutes.
I did receive a text message yesterday about getting it between the 9/22-9/30. I ordered a Iphone 6 Plus 64GB Space Gray. I ordered Friday 9/12 in store via Jump! v.1. Signed and returned agreement within minutes.
If I got charged I should get my phone friday right? I also got a text saying that I will get my phone Friday, and that iPhones will ship via overnight tonight.
That should be the charge from T-Mobile for your iPhone. I don't think you have anything to worry about man. I think a lot of us will be getting our phones tomorrow.