T-Mobile.com preorder thread

[darcspyd3r]

So, given my situation, here's what you can gleam from the pre-order process:
-Don't Trust the Emails\Texts: I never received ANY of these and still had my order processed\shipped for tomorrow.
-A Charge on the Card is Important!: This was about the only thing that made be believe that I was getting a phone tomorrow (cause I was losing hope fast)!
-Don't Believe a Damn Word Reps Say!: I can't tell you how many times reps told me backordered, or wouldn't receive for weeks later.

Again, this is coming from a new customer. There might still be hope if you chose to bill to account. Good luck y'all!

 

[BrittanyJean]

I'm also in Washington (Everett) and setup a new account with T-Mobile earlier this year. I ordered a few hours before you did on the same day (see my signature), but otherwise my experience has been nearly the same. Just checked UPS by reference number without luck. Still waiting for an update! Like you and others have said, we might get our deliveries before we are updated!

I'm down in Pierce County. Hopefully our batch of phones shows up soon!

 

[Jzinn734]

The T-Mobile website is saying as of right now, if I jump, I will get a phone on 9/19??

Your an idiot

 

[Cronus]

Update: Received shipment email

Just got my tracking number! No Emails since the one yesterday saying I would receive my tracking number sometime today, but when I called robolady she said it had shipped and had the tracking number!

iPhone 6+, Space Gray, 128GB

Shipped/Billed On:09/18/2014
Typeackage
Weight:1.30 lbs

Louisville, KY, United States 09/18/2014 10:01 P.M. Origin Scan
United States 09/18/2014 10:37 P.M. Order Processed: Ready for UPS

It's heading to DFW and said it will arrive by 3PM.

Just received the email from T-Mobile stating the order was shipped along with the tracking number.

 

[darcspyd3r]

Is this one phone or two?

Two, one plus and one regular 6.

 

[BrittanyJean]

this link has never worked for me? is it actually working for people??

That link has never worked for me either. Any time I enter my information it gives me an error page and won't load.

 

[Justinhub2003]

My status switched from bsckirdeted to preordered again just now.

Only thing I'm missing is shipping info. M
Placed at 8:00am
Card charged 9/16
Paid for overnight
Received Friday text
Live 1 hour from shipping location

 

[xeno3d]

last 2 planes landing soon

 

[trife]

What text message did you get yesterday?

I've received every email/text so far. Last one said that they're shipping out all iPhones via overnight delivery.

 

[shoopaman]

Since today was kinda thee day and I've not been charged nor have UPS...
I was desperate... so I called CS... I've been holding out... cuz I wanted to play kinda coo.... but I lost my coo today...

I was on hold for like 50 minutes, had to get off the line to take a call, called back, asked for mgr right away... but she couldn't find one... said she'll call back, so I says "ok"... she called me back an hour later... transferred me to 'special task force'... well, it wasn't exactly that but he claimed to be a special person...
sounded kinda special...

anyways, he said bunch of stuff... felt sorry for the mis-communications and got this for me, current entire month bill credit. It was a decent gesture. I'm not as bitter, but I'm still bruised and traumatized by such immature service that TMO has UN-Lished to us. I'd like to UnCarry them. TMO doesn't have the infra nor the capacity to handle what LEGERE promotes... I'd love to vent more but I'll spare all...

Hope more of us gets than not; tomorrow...

p.s. I didn't request it, he offered. I says, "YES"

 

[utahman130]

Come on t-mobile. Please. Please. I just want to know when my phone is coming

 

[darcspyd3r]

Your an idiot

Yes, JUMP down to a retail T-Mobile store for a very limited chance to get the 16gb iPhone 6 of your choice of colors! Including Space Grey, and...well...that's it really.

 

[utahman130]

So no ups info. It's over.

 

[Jzinn734]

Come on t-mobile. Please. Please. I just want to know when my phone is coming

What time do your parents get up for work? Lol

 

[kugino]

so what are the latest times people ordered who are receiving their orders? i'm really early (9/12 4:25am PDT)...this might help those who are still in limbo.

 

[darcspyd3r]

So no ups info. It's over.

Did you pay full price or EIP it?

 

[Disciple2123]

Since today was kinda thee day and I've not been charged nor have UPS...
I was desperate... so I called CS... I've been holding out... cuz I wanted to play kinda coo.... but I lost my coo today...

I was on hold for like 50 minutes, had to get off the line to take a call, called back, asked for mgr right away... but she couldn't find one... said she'll call back, so I says "ok"... she called me back an hour later... transferred me to 'special task force'... well, it wasn't exactly that but he claimed to be a special person...
sounded kinda special...

anyways, he said bunch of stuff... felt sorry for the mis-communications and got this for me, current entire month bill credit. It was a decent gesture. I'm not as bitter, but I'm still bruised and traumatized by such immature service that TMO has UN-Lished to us. I'd like to UnCarry them. TMO doesn't have the infra nor the capacity to handle what LEGERE promotes... I'd love to vent more but I'll spare all...

Hope more of us gets than not; tomorrow...

A free month!!! That's badass!!! I've got five lines and all different types of **** on it. I'd love a free month! Lol

 

[xealo]

So no ups info. It's over.

Its not over until the last 2 planes land and the stuff gets sorted broseph!

 

[Kohkane]

I'm still in shock by the fact that everyone who ordered after me has gotten confirmation and even a tracking number and i'm still refreshing...waiting..

 

[darcspyd3r]

I'm still in shock by the fact that everyone who ordered after me has gotten confirmation and even a tracking number and i'm still refreshing...waiting..

Welp, there's no rhyme or reason here, I can tell you that.

 

[utahman130]

did you pay full price or eip it?

eip

 

[pewr]

i'm still in shock by the fact that everyone who ordered after me has gotten confirmation and even a tracking number and i'm still refreshing...waiting..

same here i still have no tracking details

 

[Drazgoth]

How do you see your package info? I can't find it on the web!

not sure how then, mine just eventually randomly just sent me an email through the my choice system. You kind of register for it and then just wait for it to go through, it took a couple hours for the email but it showed up later in the day.

 

[utahman130]

What time do your parents get up for work? Lol

I tried to get them to drop my off at like 6 at the t-Mobile store, but they told me it will get here when it gets here. They're sick of me telling them about the phone.

 

[Jzinn734]

I'm still in shock by the fact that everyone who ordered after me has gotten confirmation and even a tracking number and i'm still refreshing...waiting..

Keep going, I'm sure you're going to magically produce your iPhone if you try hard enough. You can do it. Call Cs again just to be sure though.