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T-Mobile.com preorder thread

6+ 64GB Silver and 6 64GB SG. EIP confirmation came in at 4:30AM PST on 7/12. EIP but Non-Jump. Received Friday text and email on Wednesday.

Just got a notice from UPS My Choice that I have an overnight package expected to be delivered by 1:30 PM tomorrow (Saturday). Package shows as Tmobile Upgrade on my My Choice calendar.
 
Same status, different day...

Existing coustomer; preordered in-store on 9/12 with EIP copy received at 1:51 PM PDT (Seattle). Non-Jump order, but added it to my account at the time of ordering. I received the "you should receive it by Friday" emails and txts.

Most recent statuses:
My T-Mobile still has the same status of BackOrder 9/17
UPS shows a label created 9/18 with scheduled delivery by 9/19. No movement. It's nearly 7 PM here. Not holding my breath.
RoboLady says "...processing but not available for shipment."

Disappointing to say the least. The fact that my iPhone is coming later doesn't bother me all that much -- I can be patient -- my sales agent very reasonably said it may arrive Friday or sometime thereafter. However, T-Mobile stated it should arrive by Friday via SMS, email, and Twitter, and I made arrangements so that I could work from home. Those arrangements ended up inconveniencing me for nothing. Again, not the end of the world, but it could have been handled better.
 
craig45 said:
NOT SO FAST! UPS was updated to Monday 9-22 :-( The calendar on "UPS My Choice" still indicates delivery today, but when I click through for additional info, it states "updated to 9-22". Well, I'm home so we'll see what happens. Still have my coffee to drink!
Click to expand...

Another update.
UPS says my phone arrived in Portland about an hour ago. Hope it doesn't get lost sitting in the local warehouse until Monday :(

Time to have another cup of coffee!
 
hypno said:
6+ 64GB Silver and 6 64GB SG. EIP confirmation came in at 4:30AM PST on 7/12. EIP but Non-Jump. Received Friday text and email on Wednesday.

Just got a notice from UPS My Choice that I have an overnight package expected to be delivered by 1:30 PM tomorrow (Saturday). Package shows as Tmobile Upgrade on my My Choice calendar.
Click to expand...

This is a good sign for us SG waiters lol
 
Anyone just get a txt message saying: Free T-Mobile Msg: Your iPhone order is important and prioritized. We will update you with any new information and ship as soon as we get inventory.
 
I ordered 2 iPhone 6 Plus and just looked on ups.com it says weight 2.3LBS
Does anyone think that both my phones are in one box?
I have another tracking number but it says 3.4LBS that's for my router I ordered.
 
Why don't I see any iPhone 6+ 128gb arriving? Seems like us 128gb are a minority when it comes to launch day arrivals.
 
Disciple2123 said:
Anyone just get a txt message saying: Free T-Mobile Msg: Your iPhone order is important and prioritized. We will update you with any new information and ship as soon as we get inventory.
Click to expand...

I just got this too right now after getting the 1 to 2 day text now there is no shipping info I do man kinda sucks
 
Demonface said:
how can you leave him a message? do u mean dm ? doesnt he have to folow you in order to dm ?
Click to expand...

Contact him through a tweet. In my case, he began following me and then i was able to send him a DM. Once he had directed me to the proper person @ Tmobilehelp he un-followed me :)
 
Disciple2123 said:
Anyone just get a txt message saying: Free T-Mobile Msg: Your iPhone order is important and prioritized. We will update you with any new information and ship as soon as we get inventory.
Click to expand...

No, and I really hope they just send me tracking and not bs text
 
Disciple2123 said:
Anyone just get a txt message saying: Free T-Mobile Msg: Your iPhone order is important and prioritized. We will update you with any new information and ship as soon as we get inventory.
Click to expand...

Yep. I just got this text. Guess it means "get cozy" as we may have a long wait.
 
I am officially out of patience. I love Tmo and their service plus all the Uncarrier stuff but this preorder debacle crapstorm really sucked.

Everyone launched preorders at 12:01AM. Tmo, I think they were lucky if they went live at 5:01AM.

Ok, they admitted they funked up. Prioritized JUMP customers due to system glitches.

No story was consistent. People got different order statuses, charged, not charged, tracking number, nothing at all, etc. Nothing we could talk about here was consistent enough to form a pattern of wether or not you were going to get your phone.

In my case, I got the text message and email about my 6+ stating that it'd be delivered today (Friday). We got zero messages concerning my wife's iPhone 6. I was actually worried that I'd get my phone and she wouldn't get hers. Totally not the case. She got hers and I'm still here at 10PM EST with nothing and NO information.

Was assured by @TmobileHelp that both our orders were good to go, had tracking info, and all the good stuff.

Details:

Ordered my wife's iPhone 6 64GB Silver at 9AM EST using JUMP through the internet
Ordered my iPhone 6 Plus 64GB Silver at 11AM EST using JUMP through the internet

She got her phone today at 1PM EST and my phone is somewhere out there because not even Tmo CS can tell me anything about it, when it will ship, etc.

Sorry for the rant but like I said in my opener, I've officially lost my patience. All we've asked for in this multibillion page thread was for some information. A simple tracking number or correct and updated order status, I feel, wasn't too much to ask for.

/end rant
 
Just got a text saying

"Your iPhone order is important and prioritized. We will update you with any new information and ship as soon as we get inventory."

LOL YOU SURE ARE PRIORITIZING CORRECTLY TMOBILE. THAT'S WHY MY PREORDER THAT I PLACED ON FRIDAY DIDN'T GET CHARGED AND NO SHIPPING INFORMATION WHAT SO EVER WHILE OTHER PEOPLE WHO ORDERED SEVERAL DAYS AFTER ME RECEIVED THEIR PHONES TODAY. TALK ABOUT SOME BS
 
hypno said:
6+ 64GB Silver and 6 64GB SG. EIP confirmation came in at 4:30AM PST on 7/12. EIP but Non-Jump. Received Friday text and email on Wednesday.

Just got a notice from UPS My Choice that I have an overnight package expected to be delivered by 1:30 PM tomorrow (Saturday). Package shows as Tmobile Upgrade on my My Choice calendar.
Click to expand...

Did you originally select a quick shipping method? I selected "ground", or whatever the standard was called. Just saw on UPS My Choice that my phone arrived in Portland a little over an hour ago, but it's still scheduled to get to me on Monday. Poor phone, sitting in a dark warehouse all weekend!
 
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