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T-Mobile.com preorder thread

ImageUploadedByTapatalk1412083011.136983.jpgImageUploadedByTapatalk1412083035.219922.jpg

I would like to have my unicorn and some fluffy white and pink magic powder
 
Lilneso said:
I might be slow on this, but I thought the iPhone 6 and 6 Plus boxes didn't come with a picture in the front..? Its only suppose to be a silhouette of the iPhone isn't it? Or did they start adding the actually printed picture now?
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That's the reason we call it the unicorn it doesn't really exist The pictures are just for fun
 
Wednesdaydamu said:
That's the reason we call it the unicorn it doesn't really exist The pictures are just for fun
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OOOHH lol, sorry just woke up. Very rare sighting of the unicorn haha :D

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destroyed22 said:
Mine shows the same, but I went to ups website and did the track by reference with my phone number and it brought up the shipping info, chances are they updated ups to get it out and not tmobile site
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HOLY **** THANK YOU. I did the reference look up and what do you know, my phone is ready to be shipped :D.
 
Good morning,

I noticed that I did not receive tracking info and my card was not charged yesterday. I was hopeful that T-Mobile would stick to their promise of delivery by 9/30 but that seems to not be the case. This makes the second time I was given false information regarding my order. I understand that the phone is in high demand but it seems wrong to outright lie to customers.

I do appreciate that a representative is making followup calls, but if they are only calling to tell me information that I already know, "Your phone is still backordered, it has not shipped", then I don't see any real point to the calls. It would be better to followup with a call with better information to provide clarity into what's going on with the whole situation. It's also odd that the Executive Response and CSR's that have called me have said something along the lines of "Your phone is in a warehouse and just needs packing and shipping." I was told that last week!

Is there any chance of movement on the order this week or will it be pushed back even further? Being told "You will receive it launch day or the day after" then receiving a text and being told "It will definitely be between 9/22 and 9/30" and that not happening either puts a huge damper on my feelings about T-Mobile.

I look forward to a reply with better information than "Your order has not been fulfilled."

Thank you,
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Just sent this to John, ERT, and TForce.
 
destroyed22 said:
Mine shows the same, but I went to ups website and did the track by reference with my phone number and it brought up the shipping info, chances are they updated ups to get it out and not tmobile site
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The carriers are all struggling to keep their info on iPhone shipments current, and mostly failing. During regular times it can take 6-12 hours for the carriers to bet your order info current. But with the iPhone crush, and the crashing/bogged down of EVERYone's systems, the information you get from T-Moible's order system can be stale by 48 hours.

If your credit card has been charged it's a good bet your phone has shipped. They're not lying - they just can't keep their information on shipment status current.
 
Lilneso said:
OOOHH lol, sorry just woke up. Very rare sighting of the unicorn haha :D

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HOLY **** THANK YOU. I did the reference look up and what do you know, my phone is ready to be shipped :D.
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Good good, same here, if it is an overnight shipping for today, if it comes not even ups will update fast to show the changes, im not counting on it showing today tbh

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rambo47 said:
The carriers are all struggling to keep their info on iPhone shipments current, and mostly failing. During regular times it can take 6-12 hours for the carriers to bet your order info current. But with the iPhone crush, and the crashing/bogged down of EVERYone's systems, the information you get from T-Moible's order system can be stale by 48 hours.

If your credit card has been charged it's a good bet your phone has shipped. They're not lying - they just can't keep their information on shipment status current.
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Yep yep, im hoping for today like I was told but not counting on it.
 
destroyed22 said:
Good good, same here, if it is an overnight shipping for today, if it comes not even ups will update fast to show the changes, im not counting on it showing today tbh

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Yep yep, im hoping for today like I was told but not counting on it.
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That's what's up yaaaaaaa :rolleyes::(:confused::D
 
rambo47 said:
The carriers are all struggling to keep their info on iPhone shipments current, and mostly failing. During regular times it can take 6-12 hours for the carriers to bet your order info current. But with the iPhone crush, and the crashing/bogged down of EVERYone's systems, the information you get from T-Moible's order system can be stale by 48 hours.

If your credit card has been charged it's a good bet your phone has shipped. They're not lying - they just can't keep their information on shipment status current.
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eek was charged, had the label created, then the charge dropped off and the phone never shipped.
 
-ryan said:
is there anyone else in the 12 - 13 - 14 days that still havent been charged yet? :(
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I ordered the 13th. No charge for me. Nothing.

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No movement for me but I did get a call back from an exec yesterday. I was given a $121 credit on my bill and was sent a router/signal booster thing free of charge. Satisfied for now but I still expect my phone soon. No updates on shipping were offered from the exec. They were very nice and helpful as far as they could be though. Still better than Verizon.
 
Lilneso said:
OOOHH lol, sorry just woke up. Very rare sighting of the unicorn haha :D

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HOLY **** THANK YOU. I did the reference look up and what do you know, my phone is ready to be shipped :D.
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how are you guys typing in your phone numbers? 555-555-5555 or 5555555555?
 
By the way, as I'm typing this my iPhone 4 (yes 4, not 4s not 5, 4) will not let me take any fracking pictures because my "memory is full." I have 28 pictures and 15 apps. WT actual F! I NEED MY NEW PHONE!!!
 
UPS shows a delivery today - I ordered 3 phones (5c, 6, 6 Plus), but the T-Mobile confirmation only has the first two phones on the list. UPS says it weighs 2.9 pounds so I'm hoping I get all three phones!
_____________________
iPhone 6 Plus 64 GB, SG
Ordered 8:00 pm 9/12, processed 9/13
Credit Card charged 9/25
Label created and shipped 9/29
New customer (no Jump)
 
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