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T-Mobile.com preorder thread
- Thread starter utahman130
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Still waiting and I ordered 16g 6+ gold on 9/13. Have a label but hasn't shipped yet.
Literally everything is moving except iPhone 6 plus 16GB space grey. Everything else is being shipped. hopefully thats what on the planes that just came in
Literally everything is moving except iPhone 6 plus 16GB space grey. Everything else is being shipped. hopefully thats what on the planes that just came in
ha, nope. still waiting on 64gb gold 6+
Those are starting to move tho. peoples are getting shipped and charged so you should be next. we haven't heard anything about "baby unicorn"
My co-worker preordered same configuration as me from Apple and they quoted him 3-4 weeks delivery. He got charged last night, exactly 21 days after his pre order.
Lol that is quite possibly the biggest crock of **** I've ever heard. No way would Apple totally stop shipments due to that issue.
Very unlikely since they have defended it and had a press blitz on their stress test facility.
I know right. Lol my model phone that I ordered was in stock online yesterday but I guess they ran out of phones before getting to me. Iphone 6 orders should be snappy.
Welp, got a email from UPS choice saying my Unicorn was delivered to my side porch. Hmm, maybe I should see if I can scoot outta work early. I have another 4 hrs to go and a 1 hr commute home.
Anyone else get delivery notifications today? I guess I'm kinda excited to have the phone, but with all the complications its sort of anticlimactic
I'm going to stay on the thread awhile, hope everyone gets deliveries soon.
Anyone else get delivery notifications today? I guess I'm kinda excited to have the phone, but with all the complications its sort of anticlimactic
I'm going to stay on the thread awhile, hope everyone gets deliveries soon.
So here's my long STRESSFUL story after lurking on this thread for over two weeks:
(Maybe it'll help some people)
(JUMP upgrades)(Original JUMP customer)
I originally the Unicorn on the 12th, but never got the EIP email, long story short, I had to cancel the day after.
I ordered it again on the 13th and it ordered me the iPhone 6, not the +. Had to cancel it again.
Placed another order on the 14th, but it didn't process as JUMP, HAHAHA, I had to cancel it AGAIN!
So i'm obviously POed, so I decided to wait it out and go wait until the stores get them in stock. Almost a week later, I spoke to a really nice rep and he said no stores will get them in, for awhile.*
So I decided to go to the store(Authorized retailer) on the 20th and preorder the Unicorn, again.*
They told me it should be delivered in about a week since thats the pattern they've been seeing with their customers. I was like Yay! Luckily after leaving the store, an ERT calls me and says that Im on a partial backorder list and said I got lucky. I should receive my phone between the 22nd and the 30th.*I was like "Finally!".
She was nice and gave me her extension if I had any questions or concerns.
So after a week of NOTHING, no updates, I called Jimmy(ERT) and left a VM. Waited another three days and called her again, VM again. Now I'm frustrated. It's now the 29th and no updates. I now call CSR and spoke to a Sup. He was nice and was honest, had no idea when it'll get delivered.*I asked for some credit and he gave me $145 towards my bill. I'm a little happier.
So the next day after calling Jimmy countless times I FINALLY reach her. He was like "I was just about to call you". BS. She tells me that she has no idea why I haven't gotten my phone yet and transfers me to someone who works in the wharehouse. Tracy I think. She said I SHOULD get my phone within two weeks. But wasnt sure what's going on since partial backorder customers get there phones quickly. I thanked her and hung up.
Finally, yesterday I had an extremely nice ERT call me, Jason. He said he'll be calling me every 72 hours. He told me that EVERY Jump customer is on partial backorder. It means nothing. He said my unicorn is going to take awhile to ship since they're still fullfilling customers from the 12th-13th. Up to 6 weeks. He gave me options. Either wait it out or cancel and reorder a different iPhone. BUT, he'll credit me the down payment. He said the 128 Gold + is on least demand. So I canceled my unicorn and placed the order for the Gold +(I'm okay with the color since it'll be in a case) and I don't have to pay the down payment! I'm getting a $199 credit. He also didn't use my JUMP upgrade so I can save it. He really helped me.
So what a journey! I will update on when I'll get this iPhone. My experience has been hectic and stressful but at least I got $145 credit and $199 back for a 128 GB. Let's see what happens!!
Thanks for reading
(Maybe it'll help some people)
(JUMP upgrades)(Original JUMP customer)
I originally the Unicorn on the 12th, but never got the EIP email, long story short, I had to cancel the day after.
I ordered it again on the 13th and it ordered me the iPhone 6, not the +. Had to cancel it again.
Placed another order on the 14th, but it didn't process as JUMP, HAHAHA, I had to cancel it AGAIN!
So i'm obviously POed, so I decided to wait it out and go wait until the stores get them in stock. Almost a week later, I spoke to a really nice rep and he said no stores will get them in, for awhile.*
So I decided to go to the store(Authorized retailer) on the 20th and preorder the Unicorn, again.*
They told me it should be delivered in about a week since thats the pattern they've been seeing with their customers. I was like Yay! Luckily after leaving the store, an ERT calls me and says that Im on a partial backorder list and said I got lucky. I should receive my phone between the 22nd and the 30th.*I was like "Finally!".
She was nice and gave me her extension if I had any questions or concerns.
So after a week of NOTHING, no updates, I called Jimmy(ERT) and left a VM. Waited another three days and called her again, VM again. Now I'm frustrated. It's now the 29th and no updates. I now call CSR and spoke to a Sup. He was nice and was honest, had no idea when it'll get delivered.*I asked for some credit and he gave me $145 towards my bill. I'm a little happier.
So the next day after calling Jimmy countless times I FINALLY reach her. He was like "I was just about to call you". BS. She tells me that she has no idea why I haven't gotten my phone yet and transfers me to someone who works in the wharehouse. Tracy I think. She said I SHOULD get my phone within two weeks. But wasnt sure what's going on since partial backorder customers get there phones quickly. I thanked her and hung up.
Finally, yesterday I had an extremely nice ERT call me, Jason. He said he'll be calling me every 72 hours. He told me that EVERY Jump customer is on partial backorder. It means nothing. He said my unicorn is going to take awhile to ship since they're still fullfilling customers from the 12th-13th. Up to 6 weeks. He gave me options. Either wait it out or cancel and reorder a different iPhone. BUT, he'll credit me the down payment. He said the 128 Gold + is on least demand. So I canceled my unicorn and placed the order for the Gold +(I'm okay with the color since it'll be in a case) and I don't have to pay the down payment! I'm getting a $199 credit. He also didn't use my JUMP upgrade so I can save it. He really helped me.
So what a journey! I will update on when I'll get this iPhone. My experience has been hectic and stressful but at least I got $145 credit and $199 back for a 128 GB. Let's see what happens!!
Thanks for reading
Just FYI
After numerous failures of trying to order from 9/12-9/17 online and through 611, they finally placed my order via phone on 9/17.
My status has been saying backorder for the past week and a half probably, currently still states "BackOrder 09/28/2014 at 03:13:54 AM".
However, I just called 611 and she, probably lied to me, said I should receive it on 10/9. Let's hope so....I go on vacation that night and really hope to have it by then.
After numerous failures of trying to order from 9/12-9/17 online and through 611, they finally placed my order via phone on 9/17.
My status has been saying backorder for the past week and a half probably, currently still states "BackOrder 09/28/2014 at 03:13:54 AM".
However, I just called 611 and she, probably lied to me, said I should receive it on 10/9. Let's hope so....I go on vacation that night and really hope to have it by then.
The UPS site is a little slow updating sometimes. I got my shipping email from T-Mobile last night with no change on UPS - but my order is out for delivery today.
I'm working from home today so I could be here when my phone arrives, so far zero work done because I keep looking out the window.
I am sitting here contemplating "working from home" for the rest of the day because I want to be there when my phone arrives.