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JaisHTX

Contributor
Sep 22, 2004
463
948
Texas
Oh, and fwiw, included in the box was a bubble mailer and label for my old phone to be returned.

Good to know! I was curious when I would get the return label/package.

Our phones (4 of them) are out for delivery. They seem to be on different trucks.
 

bbeagle

macrumors 68040
Oct 19, 2010
3,553
3,007
Buffalo, NY
I work for T-Mobile corporate and we were always told if you did keep and switch you don’t qualify for device promotions until 90 days has passed.
The T-Mobile website right now is running a promotion where you can do BOTH at the same time.

This is what is on the FAQ page:

Can I keep my current phone, have T-Mobile pay it off and also take part in one of your phone promotions when I switch?​

No, you can either choose to get reimbursed for your current phone’s remaining device balance via Keep & Switch when you bring your eligible phone and number with you or take part in one of our current phone promotions. Talk tour customer support team to see what makes the most sense for you!

But this is the temporary deal for switchers:

We’ll pay off your phone contract when you switch.​

Break free from your 3-year contract with AT&T when you switch to a Go5G Next or Go5G Plus plan today. We’ll reimburse your remaining device balance and early termination fees, up to $650 per line, for up to two lines, via virtual prepaid Mastercard®. Plus, switch today and get a new 5G device ON US: up to $830 when you trade in an eligible phone.
 

jonathanmata

macrumors newbie
Sep 11, 2024
9
3
Austin, TX
IMG_0136.jpeg


oh no, literally saw UPS and he said there was too many packages and they couldn’t organize all of them. he referred me to the warehouse to pick the item up instead. i googled the location and it says it’s permanently closed. still going to go though will update back.
 

j2dad53899

macrumors newbie
Jul 13, 2022
16
3
View attachment 2423389

oh no, literally saw UPS and he said there was too many packages and they couldn’t organize all of them. he referred me to the warehouse to pick the item up instead. i googled the location and it says it’s permanently closed. still going to go though will update back.
That's odd. I'm in Austin too and haven't gotten that emergency update.
 

Coleman2010

macrumors 68000
Oct 9, 2010
1,944
173
NYC
My experience has been weird. I wasn't able to upgrade at all yesterday using my yearly upgrade benefit. Today it let me use it but would get stuck so I just called them and they were able to do it. The site is still jacked. I'd give them a call and do it that way. Just be warned, it's a process lol
It looks like T-Mobile finally fixed the website. Go5G Next accounts can upgrade to the iPhone 16 Pro Max and verify trade in on the site. The entire preorder week the app and website would get stuck at verifying trade in and the site would not proceed to the next page.
 

AppleChic76

macrumors 6502a
Sep 13, 2014
696
380
Oh, and fwiw, included in the box was a bubble mailer and label for my old phone to be returned.
Same. I definitely kept the box that the new phone came in though and just put the old one in the bubble mailer then in that box and slapped the label on. I definitely was not about to risk that phone getting damaged before it can get back to them. LOL
 

4sallypat

macrumors 601
Sep 16, 2016
4,014
3,769
So Calif
Thought we would get 2 deliveries at one stop.

NOPE!

Wife got hers this afternoon.

Mine has not left the UPS hub nor loaded onto the truck.

Maybe someone swiped it ??

Screenshot 2024-09-20 at 14.02.03.jpeg
 

PaladinGuy

macrumors 68000
Sep 22, 2014
1,670
1,076
Got mine! I really like the Desert color. Glad I decided to change it up from Natural this year.
 

tkmcguire1

macrumors 6502
Dec 11, 2009
370
79
Oklahoma
Mine finally got here! Got the desert 256gb had the white 1tb but I had only used 90gb of storage so it was overkill and 256gb should be fine. Didn’t want to spend so much this time. Also I am still on magnetta max plan so I didn’t get the trade in deal. I just sold my 15 pro max and am shipping it out today. At the end of the month I’m going to the new go plan so in the future I get the promotions. Anyway love the new color and getting it all set up plus my new Apple Watch 10. I had the ultra 2 but never wore it because it was really big and bulky on me. So happy to have the new 46mm Apple Watch 10.
 

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