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T-Mobile: iPhone 6S/6S Plus Pre-Order Thread:

Hey Guys, I'm new to T-Mobile and it seems as if my number has been ported to T-Mobile from AT&T. My current AT&T iPhone displayed "no service" right after I received a T-Mobile email relating to my tracking number for the new phone. My iPhone 6S should arrive by Friday and that's a very long time to be without service. Is this a common issue and do you think T-Mobile could possibly spare me phone until Friday?
 
I received a UPS tracking number on Saturday for my 16gb silver 6s. It says delivery by the end of the day today (9/21), but there hasn't been any of the normal updates (i.e. "on truck for delivery", "package has left carrier facility"). It's going UPS Next Day Saver from KY to DC. My guess is that delivery date is estimated by the creation of a record in UPS' system. The tracking details still say it's just a label that's been created with UPS:

"A UPS shipping label has been created. Once the shipment arrives at our facility, the tracking status will be updated."

I doubt an actual delivery date will be updated until UPS has the package in hand and they can determine what the "next day" is. Likely T-Mo will drop it off to them on Thursday for Friday deliveries. All fine with me! My iphone 5 is on it's very last legs.
 
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loxx26 said:
Hey Guys, I'm new to T-Mobile and it seems as if my number has been ported to T-Mobile from AT&T. My current AT&T iPhone displayed "no service" right after I received a T-Mobile email relating to my tracking number for the new phone. My iPhone 6S should arrive by Friday and that's a very long time to be without service. Is this a common issue and do you think T-Mobile could possibly spare me phone until Friday?
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I am in the process of switching from ATT to TMobile but the way they handled you was incorrect. They should have waited until you received your new phone before porting your number over. My numbers are still with ATT until I get my new phones.

But, call the store and ask if they have any loaner phones. It's a $50 deposit and you get that back once you return it.
 
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11bE5 said:
If you buy it from tmobile it is locked to tmobile if you buy it from Apple the phone comes unlocked for GSM US carriers and will come with a tmobile Sim, but it also works on AT&T possibly Verizon and most US carriers.
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Thanks! That's what I'm reading in other blogs as well.
 
amayayayayaziiinngggg said:
Same, no charges and shipping info on my RG Plus. I ordered on the 13th :(
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MarkZinger said:
Same, ordered 9/12 at 10:01AM on the phone. T-Mobile status says it's expected to ship by 9/24.
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manders09 said:
No charge and no shipping still . sigh. I had hopes I'd have movement. I ordered SO ****ing early and nothing was wrong with my order, or least they have never said there was any time I asked. Are all 64gb Plus RG phones not seeing movement still ? Haven't sifted thru the last 10 pages I missed.
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Guys you do realize that their is really no way to tell why some people are getting their phones before others outside of jump and jump on demand customers getting priority. If you ordered fast and you still do not see any shipment and your not on jump then what that means is that if you picked a very popular color you could have literally been pushed back a shipment or two if jump customers all picked your color... Not only does color matter but so does size and model. For all we know Apple sent out totally different quantities of each model/color. So just remember to try and not to mad at t-mobile for late phone shipment. It's supply and demand and with jump Priorty it was your choice not to go that route if that is what you choose (they Advertised jump priority for months before the 6s release).

this is on the t-mobile new page.

Q: Why do they get priority access?
  • We always put existing customers first. Since our JUMP! and JUMP! On Demand customers are part of these programs to get the latest technology, we are giving them this special offer.
  • All other orders are prioritized in the order they’re received, including orders from JUMP! and JUMP! On Demand customers that are placed after 12:01 am PT September 14, and we’ll be working hard to turn around customer orders as quickly as possible starting on September 25th.

http://newsroom.t-mobile.com/news/t...89491&cmpid=WTR_AF_189491&irpid=10451&irgwc=1
 
I wonder how T-Mobile is filling the demand for the Iphones. They are not going by order dates since some on the 19th are getting tracking info and charged. I ordered on the 17th and still nothing except "Being Processed"
 
Well I got charged yesterday afternoon no update other than that. Tried using phone number as a reference number no luck there either. The my T-Mobile website still shows being processed. And the check order status page still says expected to ship 9/24/2015. iPhone 6+ 128gig
 
nateatlarge said:
I wonder how T-Mobile is filling the demand for the Iphones. They are not going by order dates since some on the 19th are getting tracking info and charged. I ordered on the 17th and still nothing except "Being Processed"
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Supply and demand based on model/color/size and quantities of each. Let's also not forget that their could a huge back order for jump customers who picked the same phone as you causing a delay if your not on jump.
 
buster84 said:
Guys you do realize that their is really no way to tell why some people are getting their phones before others outside of jump and jump on demand customers getting priority. If you ordered fast and you still do not see any shipment and your not on jump then what that means is that if you picked a very popular color you could have literally been pushed back a shipment or two if jump customers all picked your color... Not only does color matter but so does size and model. For all we know Apple sent out totally different quantities of each model/color. So just remember to try and not to mad at t-mobile for late phone shipment. It's supply and demand and with jump Priorty it was your choice not to go that route if that is what you choose (they Advertised jump priority for months before the 6s release).

this is on the t-mobile new page.

Q: Why do they get priority access?
  • We always put existing customers first. Since our JUMP! and JUMP! On Demand customers are part of these programs to get the latest technology, we are giving them this special offer.
  • All other orders are prioritized in the order they’re received, including orders from JUMP! and JUMP! On Demand customers that are placed after 12:01 am PT September 14, and we’ll be working hard to turn around customer orders as quickly as possible starting on September 25th.

http://newsroom.t-mobile.com/news/t...89491&cmpid=WTR_AF_189491&irpid=10451&irgwc=1
Click to expand...

Mine is a JoD order and still nothing - only thing I can think of is because I'm a Verizon customer coming into T-Mobile.
 
buster84 said:
Guys you do realize that their is really no way to tell why some people are getting their phones before others outside of jump and jump on demand customers getting priority. If you ordered fast and you still do not see any shipment and your not on jump then what that means is that if you picked a very popular color you could have literally been pushed back a shipment or two if jump customers all picked your color... Not only does color matter but so does size and model. For all we know Apple sent out totally different quantities of each model/color. So just remember to try and not to mad at t-mobile for late phone shipment. It's supply and demand and with jump Priorty it was your choice not to go that route if that is what you choose (they Advertised jump priority for months before the 6s release).

this is on the t-mobile new page.

Q: Why do they get priority access?
  • We always put existing customers first. Since our JUMP! and JUMP! On Demand customers are part of these programs to get the latest technology, we are giving them this special offer.
  • All other orders are prioritized in the order they’re received, including orders from JUMP! and JUMP! On Demand customers that are placed after 12:01 am PT September 14, and we’ll be working hard to turn around customer orders as quickly as possible starting on September 25th.

http://newsroom.t-mobile.com/news/t...89491&cmpid=WTR_AF_189491&irpid=10451&irgwc=1
Click to expand...
Mine is a JOD order and no info yet besides the expected 9/24 shipping
 
phantom5251 said:
Mine is a JoD order and still nothing - only thing I can think of is because I'm a Verizon customer coming into T-Mobile.
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Or supply and demand based on model/size/color and the number of units received/ordered and now back ordered. Trust me t-mobile is not holding shipments. The iPhone is back ordered this year and I'm sure it's because of Apple releasing it in multiple county's for the first time and not being able to keep up with demand. You also have 4 other carriers trying to fill demand and Apple themselves selling them this year so supply will be short especially for popular colors/sizes and plus models. I bet Apple kept most of the stock for themselves to sell too.
 
I received a message on Saturday that my monthly Jump on Demand bill will now be $20 instead of the $15 I am currently paying for the iphone 6. I was told, when I signed up for Jump on Demand a month ago that, if I order the same model type, it would be the same price.

I called T-mobile, and they said since it is a newer phone, the price has increased to $20.00. I stated, yes, it is a newer phone, but the price of the phone is the same $649.00, why is the phone monthly fee changing. Her reply, read the contract you signed.

Apparently when you use Jump on Demand you will not pay upfront any fees, but your monthly fee will go up. I traded in my iphone 6 plus 64gb, and they applied $216 to get my monthly payment to $15 instead of $27. As you go forward and change phones, these numbers change and your monthly payment will go up. I think T-mobile, realized this deal is too good, and they can afford to increase it, since the competition is still higher.

T-mobile keeps changing their plans as they go. Beware of the fine print...
 
MyPalVikram said:
I am in the process of switching from ATT to TMobile but the way they handled you was incorrect. They should have waited until you received your new phone before porting your number over. My numbers are still with ATT until I get my new phones.

But, call the store and ask if they have any loaner phones. It's a $50 deposit and you get that back once you return it.
Click to expand...

I just went to T-Mobile's " Check for transfer eligibility right here" website for phone numbers to port and it looks like it has been officially ported. Very weird situation.
LBIaSp.png
 
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So I looked up my IMEI on the iphoneimei site and got my serial number. How do I now get the date it was built, and other particulars? I looked around on the Apple site thinking I could find a place to plug in the serial # but haven't found it. I know someone here mentioned they were able to get this info. Could you please tell me how to do it? Thanks! :)
 
vi2867 said:
I received a message on Saturday that my monthly Jump on Demand bill will now be $20 instead of the $15 I am currently paying for the iphone 6. I was told, when I signed up for Jump on Demand a month ago that, if I order the same model type, it would be the same price.

I called T-mobile, and they said since it is a newer phone, the price has increased to $20.00. I stated, yes, it is a newer phone, but the price of the phone is the same $649.00, why is the phone monthly fee changing. Her reply, read the contract you signed.

Apparently when you use Jump on Demand you will not pay upfront any fees, but your monthly fee will go up. I traded in my iphone 6 plus 64gb, and they applied $216 to get my monthly payment to $15 instead of $27. As you go forward and change phones, these numbers change and your monthly payment will go up. I think T-mobile, realized this deal is too good, and they can afford to increase it, since the competition is still higher.

T-mobile keeps changing their plans as they go. Beware of the fine print...
Click to expand...
tweet @johnlegere with your complaint, the person you talked on the phone didn't understand the program. Your monthly payments do not go up. John legere will fix the problem for you.
 
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Label Created On:
09/21/2015
Estimated Delivery:
Tuesday, 09/22/2015, by 3:00 P.M.(by end of day for residential deliveries)
 
Just got final lease price email. $17.9* for 6s+ 64g. First payment due in Nov.
 
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