How do you get in touch with a resolution specialist cause this is absurdI got the same thing I was livid!!!! I've gotten so many different dates my head is spinning. The resolution specialist said the day I ordered it was 2 to 4 week wait. So I should have it around that date. That she will call me and check. And if I don't she will try to compensate me in any way for all the confusion and head ache I've been going through.