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T-Mobile: iPhone 6S/6S Plus Pre-Order Thread:

jomayda77 said:
i ordered on the 15 a rose gold plus 64gb shipping dates 11-2/11-6
cancelled on the 25th reordered same day same phone only 128gb shipping date 10-23/11-06
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In the earliest if mornings lol I came and checked this thread and several of my fellow thread member had received updates so I went to check and now it states 10-2/10-9 or something like that
 
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deep patel said:
I am ready!!!!!!!!!!!!!!!!!!!!!!
But i have job today🙁(((((((((((((
I hope the ups guy leaves the package on the mailbox or comes after i get home🙂
I will post pics as soon as i get home, open the iphone and share it!!!!!🙂)))
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Yay!! So excited for you. Can't wait to see pics
 
KST87 said:
In the earliest if mornings lol I came and checked this thread and several of my fellow thread member had received updates so I went to check and now it states 10-2/10-9 or something like that
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That's much better than November, so fingers/toes/eyes crossed that it stays at that date range (or even changes to something earlier) so that you can have your phone soon 🙂
 
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Look like not getting phone today may well cancel order and order rose gold wait November//////// why did i listen to this Rep saying no no don't 128GB we have 64GB ready ship **** me.


Space Gray - 128GB Available now
 
TechDiva said:
That's much better than November, so fingers/toes/eyes crossed that it stays at that date range (or even changes to something earlier) so that you can have your phone soon 🙂
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Thank you I really want it to come I'm excited I liked these dates but if they decide sooner that will be awesome
 
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i actually got an email from the presidents office 😀


Executive Response
Office of the President/CEO

I JUST EMAILED THEM BACK
i think mr john finally read my tweets lol

maybe they can help me!! since tmobile reps lied to me !!!!

originally ordered on the 15
persuaded me to cancel and waste more money to get the 128gb

i have a trip on oct 18 and i couldnt wait to long
so they assured me i wouldnt lose my spot in line and i will obviously get it before i leave but i look at my date now and they are a bunch of liars...
 
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jomayda77 said:
i actually got an email from the presidents office 😀


Executive Response
Office of the President/CEO

I JUST EMAILED THEM BACK
i think mr john finally read my tweets lol

maybe they can help me!! since tmobile reps lied to me !!!!

originally ordered on the 15
persuaded me to cancel and waste more money to get the 128gb

i have a trip on oct 18 and i couldnt wait to long
so they assured me i wouldnt lose my spot in line and i will obviously get it before i leave but i look at my date now and they are a bunch of liars...
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They do bend the truth but I've been tweeting and emailing Mr. Legere and his team. The executive office called me yesterday for a follow up and the guy said he will or will have someone call me every 72 hours
 
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KST87 said:
They do bend the truth but I've been tweeting and emailing Mr. Legere and his team. The executive office called me yesterday for a follow up and the guy said he will or will have someone call me every 72 hours
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i wonder what is the email of Mr. Legere and his team? I had a bad experience with tmo last sunday. I came there to have my iphone exchange and they were insisting that i cant do that there because i pre-ordered my iphone 6s online, i did it in the same store last sept 17. I came there because a rep told me they cant process the exchange online because i pre-ordered it in the store. So anyway, the tmo people in the store including the manager didnt even bother to look at my account in their computer besides it is not past 14 days yet. So i can certainly have my iphone 6s exchange.

Thanks
 
iceman81 said:
i wonder what is the email of Mr. Legere and his team? I had a bad experience with tmo last sunday. I came there to have my iphone exchange and they were insisting that i cant do that there because i pre-ordered my iphone 6s online, i did it in the same store last sept 17. I came there because a rep told me they cant process the exchange online because i pre-ordered it in the store. So anyway, the tmo people in the store including the manager didnt even bother to look at my account in their computer besides it is not past 14 days yet. So i can certainly have my iphone 6s exchange.

Thanks
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john.legere@t-mobile.com

thats his email i am sure its not private since he has it on his twitter account
 
Noo!! It changed again!! From10/2-10/9 to 10/5-10/12 still not bad I just hope it doesn't change again unless it's to a closer date!!
 
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KST87 said:
I agree that's just a load of malarkey. You would think the would want to keep their valued customers happy
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I've been with them for years. This is horrible. If I knew this would be like this I would have gone with silver or gold. I'm going to have a case majority of the time anyways. Smh my first time preordering and it sucks!!!!!
 
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Ordered on the 14th 🙂
Item: Apple iPhone 6s - Rose Gold - 64GB
Status: Awaiting more Inventory. Expected to ship between 10/02/2015 and 10/07/2015
 
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KST87 said:
They do bend the truth but I've been tweeting and emailing Mr. Legere and his team. The executive office called me yesterday for a follow up and the guy said he will or will have someone call me every 72 hours
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What's the email I want to email him. My situation is bs. I can wait either I'm moving and I can't even get it here after the first.
 
Got a question for you guys. I initiated a replacement for my 6S because of a screen defect through T-Mobile on Friday(received it that day). Thus far, the only confirmation of a pending exchange I've received from them is a return label that was emailed to me on Friday. Other than that, I'm in the dark. Should have gone to the Apple store instead? Do I need to call tmo again and see what the holdup is?
 
xealo said:
Got a question for you guys. I initiated a replacement for my 6S because of a screen defect through T-Mobile on Friday(received it that day). Thus far, the only confirmation of a pending exchange I've received from them is a return label that was emailed to me on Friday. Other than that, I'm in the dark. Should have gone to the Apple store instead? Do I need to call tmo again and see what the holdup is?
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I would call T-Mobile first and get a status. If they can't provide you with a status, then I would just go to the Apple store (if you still have the original phone). This really should have been your first choice.
 
Just spoke to a T-Mobile rep. She said it's not their fault on the backorder...Blame :apple:

Look for delivery date first week in November! 😳
 
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