Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

ProwlingTiger

macrumors 65816
Original poster
Jan 15, 2008
1,337
226
We're halfway down the block when the manager comes running out and tells us to stop right there,"' Fukuba said.

The students were ordered to return to the store, where a security guard and the manager called police, Vicenti said.

Sgt. Sandra Brown confirmed that the store called the Palo Alto Police Department and an officer responded, but made no arrests. She said the store issued the teens an "admonishment" to leave the store, but police did not force them out.

After being lectured by the manager on the dangers of "hacking" into the phones, the teens were photographed and told their pictures were being sent to all Apple stores "so they'd be on the lookout for us," Rogers said.

He and Patel were then allowed to leave. Fukuba and Vicenti, who are both under 18, had to wait for their parents to come pick them up.

Over the next few days, the boys worried about the ban's repercussions.

Fukuba wondered what will happen if he needs to get his computer or iPhone repaired.

"I'll have to get a friend to buy stuff for me, like a drug deal," Fukuba said.

Later in the week, the teens had heard through a friend that a different manager had told said they were still welcome at Apple, despite what the other employees had said.

"I'm not really sure what's going on," Fukuba said.




http://consumerist.com/tag/overreac...they-are-banned-from-the-apple-store-for-life
 
i read this earlier

there is always more to these kinds of stories than we actually hear about

Woof, Woof - Dawg
pawprint.gif
 
They should have kept walking...once you leave the store the manager can gripe and groan all he wants, but they can't chase you down on the street.
 
hmmmmmm

maybe they shudda not screwed with the iphones :rolleyes:

Woof, Woof - Dawg
pawprint.gif

Doesn't matter, it's still illegal for a private citizen to chase another down on the street, especially if they're acting on behalf of a corporation. The fact that they did something (minorly) wrong doesn't give the manager the right to do whatever he wants.

That probably depends on the complaint. A shoplifter can certainly be detained even outside the store.

True, but if you try to detain someone for shoplifting and they haven't done anything wrong, they have every right to punch you in the face if you touch them in any way. For this reason, general SOP for shoplifting is to call the police, get security footage, and detain them BEFORE they leave the store.
 
I can't stand consumerist. As an employee at circuit city, I see my company get dogged on all the time. Like Macdawg says, there are always two sides to the story. In most cases, the customer is an a**hole, like many customers are. In this story, the kids most likely jailbroke the phones, which is not allowed. If consumerist got what they wanted, retail stores would not exist anymore.

Sheesh.
 
Mmm...I basically sold an iPhone to a friend while Jailbreakme.com was still alive by showing him what could be done with it, at Regent Street...
 
Doesn't matter, it's still illegal for a private citizen to chase another down on the street, especially if they're acting on behalf of a corporation. The fact that they did something (minorly) wrong doesn't give the manager the right to do whatever he wants.

no, and that is not what i said at all
but that is pure deflection to blame the store for bad behavior but excuse the kids

my point was, they should not have messed with the iphones
that is where the issue started

Woof, Woof - Dawg
pawprint.gif
 
I agree that they shouldn't have f***ed with any property that wasn't there's..

However if I had been in their position afterwards I would have KEPT ON WALKING, even if it wouldn't have been the 'right' thing to do.

The fact that they stopped probably shows that they were scared and knew they were doing something 'wrong' by jailbreaking the iPhones..
 
I agree that they shouldn't have f***ed with any property that wasn't there's..

However if I had been in their position afterwards I would have KEPT ON WALKING, even if it wouldn't have been the 'right' thing to do.

The fact that they stopped probably shows that they were scared and knew they were doing something 'wrong' by jailbreaking the iPhones..

Well at least they did go back. That's a bit of a redemption.
 
True, but if you try to detain someone for shoplifting and they haven't done anything wrong, they have every right to punch you in the face if you touch them in any way. For this reason, general SOP for shoplifting is to call the police, get security footage, and detain them BEFORE they leave the store.

Yep, you can only detain someone if you actually SAW them take something and walk out.

Physically detaining someone you didn't actually see steal can immediately lead to kidnapping and physical assault charges.

Basically, a store commits a felony in order to stop a misdemeanor. Heck even a misdemeanor charge can cost the store when the person files civil charges for detaining them.

So basically keep walking until they grab you and start screaming, Ow ow that hurts when they take you back. And then the first words out of your mouth when the cops show up is, I'd like to file assault and kidnapping charges.

That doorway check insult is pointless at the store and completely voluntary, since most areas you can just keep walking due to the above.
 
Yep, you can only detain someone if you actually SAW them take something and walk out.

Physically detaining someone you didn't actually see steal can immediately lead to kidnapping and physical assault charges.

Basically, a store commits a felony in order to stop a misdemeanor. Heck even a misdemeanor charge can cost the store when the person files civil charges for detaining them.

So basically keep walking until they grab you and start screaming, Ow ow that hurts when they take you back. And then the first words out of your mouth when the cops show up is, I'd like to file assault and kidnapping charges.

That doorway check insult is pointless at the store and completely voluntary, since most areas you can just keep walking due to the above.

Actually, I believe LP associates who have been trained and are certified to apprehend shoplifters. Stores like mine who have no LP associate are a stomping ground for shoplifters. We watch people steal, they walk through the security checks which beep, and they smile and walk on.
 
I think Apple should ban all teenagers from anything but the kiddy section anyway.:D I'm tired of wanting to really see how a machine works while waiting behind a bunch of giggling tweenagers playing for many minutes and not spending a dime on anything. They almost all seem oblivious to anyone else and are rather rude.

Spongebob on iMacs w. parental controls set to max. is all they deserve. Oh, maybe they can play with a shuffle, too.
 
It's compulsory to have a credit card?

It's compulsory to buy something?

The cheapest product in the store is a $10 iTunes gift card, if it's not a set of replacement foam pads for iPod earbuds or a belt clip or something like that. Even such a check wouldn't be very useful.
 
The thrust was if you can't buy, or are not planning to buy, get out.

This isn't an amusement park, it's a place of business, and legitimate customers want a place at the table.
 
ohhh, do i detect another cranky old fart????;)

You can count me as "another cranky old fart". Last summer, my wife and I went into the Apple store to look at the iMacs. Wanted to try them both to figure out which to buy, the 20 or the 24. It took nearly and hour to get to them because of all the kids (young adults?) playing on them. We finally had to be rude and ask one group if they were planning on buying one. Since they were not we suggested they clear off so that we could have a look to buy one. They were not happy with us.:rolleyes:
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.