Neither has any probitive value at all. There are plenty of independent reviews by car mags and reviewers. There are service records kept by the dealers and automakers that are aggregated by sources like Consumer Reports to give quantitative and qualitative reports on reliability, as well as subjective owner feedback. To me, and me alone, the statement, "I have a Tesla, and it's great" is someone who may not want to let on that his experience has been less than fortuitous, given the cash outlay.To me a positive opinion by an owner is more valuable and has a better weighting than a negative opinion by a non-owner. Does that make sense?
Does that make sense?