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The 2016 MBP/TB - the most unstable Mac I have ever owned

iBrooker said:
I actually have a third on order - same specs as this one. Sending this one back because the backlight is uneven and I expected better for a computer that costs £3,000!
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I used to be of a mindset that I'd put up with small minor issues with the MBP, but given the high price and the fact they raised the price on the 2016, I'm now firmly entrenched in the camp for that price I want a perfect computer. Apple sells this as a premium product, its priced as such and so I expect a premium experience, i.e., defect free.
 
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maflynn said:
I used to be of a mindset that I'd put up with small minor issues with the MBP, but given the high price and the fact they raised the price on the 2016, I'm now firmly entrenched in the camp for that price I want a perfect computer. Apple sells this as a premium product, its priced as such and so I expect a premium experience, i.e., defect free.
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Unfortunately my own personal experience is Apple's quality is diminishing over time, my older Mac portables have stood up extremely well to heavy use, my newer Mac's not so much. My opinion today is that Apple is prioritising it`s margins, over it's customers :( Apple is only about the $$$$ now...

Q-6
 
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Completely agree with @maflynn and @Queen6 (and others holding a similar view). I actually told the rep I spoke to the same thing, that I expected better due to the price of the unit.

Apple must surely realise that the more they charge us, the higher expectations we will have - and for the price, their current offerings fall well below an acceptable level.

I genuinely believe that many of us now wish there was an Apple-like computer maker that's more like the old Apple (and even then... with a few key differences in favour of the customer as well!). Apple has lost the respect it once had. Don't get me wrong, I still like Apple, but they are drifting towards being a company that I secretly resent and wish there was another company to not only teach them a lesson, but give us what we want and to treat us how we deserve to be treated.

Apple should also note that niggling resentment that many of us are trying our hardest to tuck away, will one day surface, perhaps irrecoverably. Apple needs to act now to win our trust and loyalty back. (But who am I kidding - I think we all know how this is going to end.)
 
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iBrooker said:
I genuinely believe that many of us now wish there was an Apple-like computer maker that's more like the old Apple (and even then... with a few key differences in favour of the customer as well!). Apple has lost the respect it once had. Don't get me wrong, I still like Apple, but they are drifting towards being a company that I secretly resent and wish there was another company to not only teach them a lesson, but give us what we want and to treat us how we deserve to be treated.
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Good Lord !!! The absurdity of this paragraph alone is mind boggling !!
 
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iBrooker said:
Apple should also note that niggling resentment that many of us are trying our hardest to tuck away, will one day surface,
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I think its already showing. For example, the perception of apple looking to charge a high proce for dongles for the new MBP and they should have at the very least included one USB to USB-C connector.
 
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ntnskrds said:
Good Lord !!! The absurdity of this paragraph alone is mind boggling !!
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Please keep your personal attacks to yourself!! If you don't agree, please feel free to say why - otherwise go and troll someone else's thread thank you!
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maflynn said:
I think its already showing. For example, the perception of apple looking to charge a high proce for dongles for the new MBP and they should have at the very least included one USB to USB-C connector.
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I think small things like this make Apple come across as quite arrogant and uncaring. Almost every single person buying a new MBP would need at least one such adapter.
 
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My 15" 2.9 GHz 1 TB R460 is absolutely flawless. Been using it on external display every single day at work without any issues.
 
iBrooker said:
I genuinely believe that many of us now wish there was an Apple-like computer maker that's more like the old Apple (and even then... with a few key differences in favour of the customer as well!). Apple has lost the respect it once had. Don't get me wrong, I still like Apple, but they are drifting towards being a company that I secretly resent and wish there was another company to not only teach them a lesson, but give us what we want and to treat us how we deserve to be treated.
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iBrooker said:
Please keep your personal attacks to yourself!! If you don't agree, please feel free to say why - otherwise go and troll someone else's thread thank you!
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I'll try man... Don't know if I can though... You see, you've got it all wrong !!
The situation is very simple really:
  • Apple: They can make any product they want, with any quality (or lack thereof) they want, provide any service they want and price it all however they want.
  • You: should consider all this and decide whether you'll be their customer on not !
That's all there is to it !! Really !! That simple !
No old and new Apple, no lost trust and loyalty, no feelings of love or resentment, no other companies to teach them a lesson (what the heck does that mean ?).

Be an educated and rational consumer. That's your only entitlement in this. Buy Apple if you see value in their offerings, don't buy if there is no value for you.

So, what did you do with your money ??
 
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Humans have short memories. There have always, without exception, been quality control issues with Macs and every other mass-produced machine. The more that's new about a product, the more likely it will have unforeseen problems. I've seen no good reason to think the new MBPs are having more issues than past ones with a similar level of changes. (It's funny to see the same people complain that nothing is new in the new MBPs and that since there are new things about them people should buy the 2015 or as yet mythical 2017.)

Whether the price has gone up a little shouldn't have any significant bearing on whether you will accept a machine with a defect. It's expensive either way. If you don't like it, return it for your money or a replacement.

A USB-C/USB-A adapter costs $5. I really don't think including one with the new MBP would make many people feel better. Rather it would be yet another point of scorn.
 
happyhippo1337 said:
I defended the 15' 2016 a lot during the last weeks although my first unit had severe GPU issues and backlight bleeding. Exchanged it for the bigger 2,7/512/455 version and was quite happy at first, but now the problems are getting out of control.

  • Zooming gesture with two fingers stops to work out of nowhere, starts to work again for no reason and without any pattern
  • I can't click on **** from time to time. Device is still responsive, cursor moves, but clicks aren't registered
  • Yesterday the MacBook had a nice BSOD and locked up completely, restarted and locked up again
  • After installing Bootcamp and before rebooting to finish the windows installation, it froze and crashed again and I had to redo the whole procedure
  • Today it froze twice, second time was after I did a complete fresh Sierra reinstall. It crashed after finishing the installation and before I was able to set Language and timezone
I really love the screen, speakers, trackpad and especially the keyboard + the sleek footprint.

But this thing is unreliable af. I just finished the Sierra installation and before even doing anything else, I downloaded 1password for Safari. Installation killed Safari.

3.199€ and basically every Windows machine I ever owned (except the XPS 15 9550) was more reliable - at a fraction of the cost of this one. Really disappointed.

*** UPATE ***

I forgot to mention that the Touchbar wasn't working today in Sierra (not showing up and no keys were functioning when pressing the area where they should be located) and after booting into Win 10 with Bootcamp.

Rebooting two times "fixed" the issue.

At this very moment, I started to use the photos application and it started downloading my library, only to crash two times in four minutes.

It is getting better and better.
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If in return period -RETURN FOR REFUND AND TRY ANOTHER ONE.
You should not have to live with that
do not listen to the apple heads who expect you to accept a defective product.
took me 3 times to get an acceptable one.
apple launches are getting worse and worse in the quality control dept.
but hey-when it costs you a couple bowls of rice to make these I have no sympathy for apple.
 
The one I was testing went back yesterday evening.

To me this is a machine to have your money on the sidelines.

That's no revelation of course, as such radical design changes and new technologies are always ones to wait on if you're able to...at least in my view.
 
ntnskrds said:
I'll try man... Don't know if I can though... You see, you've got it all wrong !!
The situation is very simple really:
  • Apple: They can make any product they want, with any quality (or lack thereof) they want, provide any service they want and price it all however they want.
  • You: should consider all this and decide whether you'll be their customer on not !
That's all there is to it !! Really !! That simple !
Click to expand...

That's an overly simplistic way to look at it. Selecting a computer (or more specifically, an OS for a computer) is not as easy as deciding where to buy a book or piece of fruit from. There are plenty of choices for the latter and much fewer for the former. This is considerably more involved when you rely on software that is only available for a particular OS. I would GLADLY buy a non-Apple computer that ran OS X to a reliable level. Unfortunately, to use OS X you have no choice but to buy Apple.

ntnskrds said:
No old and new Apple, no lost trust and loyalty, no feelings of love or resentment, no other companies to teach them a lesson (what the heck does that mean ?).
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It means exactly what I said - if another computer manufacturer came up with a Unix-based OS that gave OS X a run for it's money and Apple started to lose a hell of a lot of customers to them - it would serve Apple right. For treating customers badly enough for them to move platforms so quickly without hesitation.

People resent Apple because not only are we paying through the nose for their products but they are no longer 'fit for purpose', as cutting edge as they used to be and in some cases just plain poor quality.

ntnskrds said:
Be an educated and rational consumer. That's your only entitlement in this.
Click to expand...

I am an educated and rational consumer thank you very much. I'm not sure the same could be said of you though.


ntnskrds said:
So, what did you do with your money ??
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I bought a £3,000 MBP and a 5K monitor that cost almost £1,000. However, I am thinking about returning them and going back to my trusty MBA and stunning Dell monitor - particularly now that I know the jerkiness my MBA has started to demonstrate on going to Mission Control, is again, down to Apple's lack of testing or ironing out bugs in their recent OS releases.
 
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Just want to update this thread to say that 10.12.3 has improved some things - still not quite there but definitely an improvement.

I will endeavour to keep this thread updated :)
 
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Installed it right away, still nice graphic artefacts surrounding Finder windows, come and go without any clear pattern. I am at a point where I think that there's something fundamentally wrong with this machines.
 
happyhippo1337 said:
Installed it right away, still nice graphic artefacts surrounding Finder windows, come and go without any clear pattern. I am at a point where I think that there's something fundamentally wrong with this machines.
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There may well be something wrong with yours, which seems to have more problems than most others. Are you running any unusual software or anything you can think of that would make your machine behave differently than others?
 
That’s too bad you’ve had these issues. I’ve always had really good experiences with my Macs overall, and if they did have a problem Apple was quick to assist.

I have a 2016 13” nTB MBP with 16GB RAM and 512GB SSD and it has been flawless so far after almost three months of use. No cosmetic damage, no slowdowns, and zero hardware issues. I have it paired with my Thunderbolt Display, Bluetooth mouse and trackpad, and eGPU at home and everything is working great. The 5K LG Ultrafine monitors are of course pushing a lot more pixels and I’ve heard mixed reviews of this monitor with the new 13” MBPs. Some say it works great, others have issues.

Anyway, I hope you’re able to resolve the problems and enjoy a worry-free Mac. Sometimes it takes a while for all the kinks to be worked out in first generation Macs (though I don’t believe this should be the case). Before my nTB MBP I had a 2012 15” rMBP I purchased a few months after release and I went through two early replacements (dent out of the box and faulty battery) and had to deal with image retention. But once everything was resolved early on I ended up with a very reliable Mac that caused me no issues for over four years of use.
 
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Sanpete said:
There may well be something wrong with yours, which seems to have more problems than most others. Are you running any unusual software or anything you can think of that would make your machine behave differently than others?
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Absolutely nothing fancy running on my machine, even getting issues after a fresh Sierra install. I doubt it's just bad luck, the first 15'' basic model (I am not at the 2.7 512GB one) had graphics issues and all other sorts of problems as well.
 
happyhippo1337 said:
Absolutely nothing fancy running on my machine, even getting issues after a fresh Sierra install. I doubt it's just bad luck, the first 15'' basic model (I am not at the 2.7 512GB one) had graphics issues and all other sorts of problems as well.
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Most people aren't having these issues, though, so it may just be bad luck. Really bad! Hope you find the problem and/or get something that works.
 
wittyphrase said:
The only bug I've experienced so far has been that I suddenly won't be able to click on anything within an app. The cursor is present, but it won't activate links, can't close/minimize/maximize a window. I can click on anything in the dock, I can click on everything on the toolbar, but can't click anything within the app. It's happened twice so far in my whopping two weeks of Mac ownership on two different devices (exchanged first one).
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Happy that I'm not the only one that is having this problem. The only application that I have this problem in mostly is Safari though.. Mines is almost an everyday occurance
 
I've had this thing for a week and so far:
  • Multiple graphical artefacts (In Safari, In the Status Bar)
  • A complete system freeze
Close to all of them seem to be related to high load or Google Chrome, which right now I've gotten rid of, I'm fairly sure it's some sort of software issue. *sigh*

MacOS 10.12.4 Beta
 
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