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Jettie...

I'm having the same problem that you are describing. I had no issue with my iPhone 3G, but my iPhone 4 will say it has a full 5 bars of service from my M-Cell and consistently display "Call Failed" when I try to dial out. When someone tries to call me, it will say "Subscriber is unavailable", or something like that. Any clue on this at all?


I have the exact same problem :mad:
 
Jettie...

I'm having the same problem that you are describing. I had no issue with my iPhone 3G, but my iPhone 4 will say it has a full 5 bars of service from my M-Cell and consistently display "Call Failed" when I try to dial out. When someone tries to call me, it will say "Subscriber is unavailable", or something like that. Any clue on this at all?

Same. I picked up a M-Cell on Thursday after getting my iPhone. I can stand in front of the cell and wait five minutes before the phone has a data connection, then suddenly it just works. It shows it has 3-5 bars when this happens. Calls drop as well.
 
I've been having issues with my iPhone locking on to the M-Cell, but can't say whether it is iOS4 related. I bought the M-Cell after I upgraded my iPhone. I am going to do a full backup and restore this afternoon to see if that helps
 
I wonder if this is specific to iOS 4? I was so psyched to get this Microcell last Friday but not having voice is a big bummer!

I never noted whether it was a problem right after I upgraded to iOS4 on my 3G. I had to turn my M-Cell off so I could make/receive calls in my house with my iPhone 4. Maybe this will be addressed in the rumored software update for the iPhone this week? I hope so...

Anyone else know anything at all?
 
I never noted whether it was a problem right after I upgraded to iOS4 on my 3G. I had to turn my M-Cell off so I could make/receive calls in my house with my iPhone 4. Maybe this will be addressed in the rumored software update for the iPhone this week? I hope so...

Anyone else know anything at all?

I have three iPhones activated, an iPhone 4, original iPhone and a 3GS. The 3GS is running 4.0 and can make calls with the M-Cell on. Only the iPhone has problems.
 
I have an iPhone 4 and an MicroCell and haven't had any issues connecting with it. As soon as I got home with the iPhone 4 from the AT&T store it immediately connected and have not had any dropped calls. Only issue was the M-Cell went down for a little while earlier this afternoon, but that's not iPhone related.
 
Talking to CSRs, it sounds like ATT has had a flood of new microcell activations since Thursday/Friday. As a result they've had technical issues. Seems like a lot of iPhone 4 users are grabbing these.

I got mine up and running last night finally and everything seems to be going fine, even behind my Airport.
 
I have had the MicroCell for a month now. It has worked great until last Thursday when my CenturyLink DSL 1.5 stopped working. I then unplugged the MicroCell but no change other than occasionally I would get the speed at a crawl. However I am in a fringe area where the DSL 1.5 speed is tops and have AT&T Edge. No cable internet available. :mad:

The CenturyLink tech came out and said the modem/router had reset itself to half the speed it should be set at. He reset it and all is well. (My MicroCell was in another room while he was here). Something degraded this modem he thought but could not find anything. He would give me a new modem if the problem came back. Two minutes after he left, what do you know, dropped connection and back to a crawl.

I immediately called MicroCell to see if this device could cause the degradation of the modem/router. Absolutely not they said.

Any comments/advice here? Thanks.
 
I have had the MicroCell for a month now. It has worked great until last Thursday when my CenturyLink DSL 1.5 stopped working. I then unplugged the MicroCell but no change other than occasionally I would get the speed at a crawl. However I am in a fringe area where the DSL 1.5 speed is tops and have AT&T Edge. No cable internet available. :mad:

The CenturyLink tech came out and said the modem/router had reset itself to half the speed it should be set at. He reset it and all is well. (My MicroCell was in another room while he was here). Something degraded this modem he thought but could not find anything. He would give me a new modem if the problem came back. Two minutes after he left, what do you know, dropped connection and back to a crawl.

I immediately called MicroCell to see if this device could cause the degradation of the modem/router. Absolutely not they said.

Any comments/advice here? Thanks.


When you disconnect the Microcell from your modem/router (leave it disconnected), restart your modem/router (power it on/off), does the issue re-appear again?
 
Have these call connect issues faded any now that the wave of iPhones has hit and gone?

Also, how does one upgrade the firmware/software on one of these? Or does ATT do OTA for it? I have to imagine there is a way to update the software on it ...
 
Have these call connect issues faded any now that the wave of iPhones has hit and gone?

Also, how does one upgrade the firmware/software on one of these? Or does ATT do OTA for it? I have to imagine there is a way to update the software on it ...
When you restart it, it will download and install new firmware if it exists.
 
When you restart it, it will download and install new firmware if it exists.

Ahhh ... so for the OCD among us its worth restarting it on some schedule or another to make sure you're as good as you're going to be.

Does it say somewhere in the documentation or is this something you gleaned from a phone call or ATT sales person?
 
What kind of speed do you guys see on the Microcell? When I run a speedtest the results are pretty awful.

Also, while it works in most situations, I sometimes have issues with calls where the person on the other end sounds garbled for a good 10 seconds before returning to normal.
 
What kind of speed do you guys see on the Microcell? When I run a speedtest the results are pretty awful.

Also, while it works in most situations, I sometimes have issues with calls where the person on the other end sounds garbled for a good 10 seconds before returning to normal.

Remember the microcell is going through your router. Be it DSL, Cable, or what have you. Its entirely possible that your internet connection is busy, lagging, problematic, etc. In the case of Cable, you could have major issues w/ congestion on your trunk.

If I buy one of these, I'm connecting it into my FIOS router - so I suppose I'd be the best test of my argument since FIOS alleviates congestion and what not. I've NEVER had my speed go less than 90% of what they advertise (25MB down). Most of the time I'm right around the mark, so I'd imagine I'm a good candidate.

People pushing this traffic over DSL or congested connections are going to see flaky/garbled performance.
 
What kind of speed do you guys see on the Microcell? When I run a speedtest the results are pretty awful.

Also, while it works in most situations, I sometimes have issues with calls where the person on the other end sounds garbled for a good 10 seconds before returning to normal.

I didn't test this much, but it does seem slower. Regardless, if you're on your Microcell might as be using Wi-Fi and not "3G."
 
Remember the microcell is going through your router. Be it DSL, Cable, or what have you. Its entirely possible that your internet connection is busy, lagging, problematic, etc. In the case of Cable, you could have major issues w/ congestion on your trunk.

If I buy one of these, I'm connecting it into my FIOS router - so I suppose I'd be the best test of my argument since FIOS alleviates congestion and what not. I've NEVER had my speed go less than 90% of what they advertise (25MB down). Most of the time I'm right around the mark, so I'd imagine I'm a good candidate.

People pushing this traffic over DSL or congested connections are going to see flaky/garbled performance.
No, it's definitely not my internet connection. Speedtest.net on iPhone reported 0.76 Mbps down. When run directly after that on my PC, I received ~32 Mbps down. Huge difference.

I do use WiFi normally, but I'm just a little surprised at how much slower the Microcell is.
 
No, it's definitely not my internet connection. Speedtest.net on iPhone reported 0.76 Mbps down. When run directly after that on my PC, I received ~32 Mbps down. Huge difference.

I do use WiFi normally, but I'm just a little surprised at how much slower the Microcell is.

I suppose its possible that the Microcell's first priority is call improvement ... that's certainly what they pitch on the Microcell pages on ATTs website. Calls, calls, calls, oih and it does Data too.

Who knows ....
 
When you disconnect the Microcell from your modem/router (leave it disconnected), restart your modem/router (power it on/off), does the issue re-appear again?

Yes and that is why I left the microcell disconnected. A few days later the 1.5 speed stabilized pretty much.

Yesterday centurylink replaced the modem.
So now I am unsure whether to connect the
Microcell back up or not. I am thinking that being on the fringe with the 1.5 speed might have a negative effect on it. Thanks.
 
If you want to figure out MicroCell performance for voice, you have to consider uplink speed, as well as down, since calls are two way. With DSL up is often a lot slower than down. I typically get 4-6 Mbps down, but only .6-1Mbps up.

Measuring MicroCell performance for data is pointless.
 
If you want to figure out MicroCell performance for voice, you have to consider uplink speed, as well as down, since calls are two way. With DSL up is often a lot slower than down. I typically get 4-6 Mbps down, but only .6-1Mbps up.

Measuring MicroCell performance for data is pointless.

Going back to my FIOS statement above, w/ 25 down 25 up I'm assuming this thing would work fine.
 
Either the Microcell is not playing well with the iPhone 4 or the iPhone 4's antenna is junk.

I am currently connected to it and I have no bars displayed. Not sure what the deal is. As soon as I hang up, all bars go back up.
 
Either the Microcell is not playing well with the iPhone 4 or the iPhone 4's antenna is junk.

I am currently connected to it and I have no bars displayed. Not sure what the deal is. As soon as I hang up, all bars go back up.

Mine was the same when I first brought it home. I had to restart the Microcell and reset my phone several times. Not sure if one of those things actually fixed it or if it just started working on it's own.
 
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