**The "I called Apple and got a FREE bumper" Thread***

Discussion in 'iPhone' started by ViPa, Jun 26, 2010.

  1. ViPa macrumors 6502a

    Joined:
    Dec 4, 2007
    #1
    called twice, first guy didnt bite at all..said "there is no official apple case"

    second guy "checked" to see if he could give me a free case and then said he couldn't..i pushed a little bit (in a nice manner, of course)..and he transferred me a to a specialist who then asked me a bunch of questions and finally said he'll ship me a bumper at no charge
     
  2. violaguy5 macrumors member

    Joined:
    Jun 16, 2010
    #2
    What number did you call? And did I have to buy from Apple to call?
     
  3. goobot macrumors 603

    goobot

    Joined:
    Jun 26, 2009
    Location:
    long island NY
    #3
    What # did u call? Tec support? And what did you say? "I heard the bumper fixes the problem" or what?
     
  4. wishman35 macrumors regular

    Joined:
    Jan 9, 2009
    #4
    Got 1, even gave a choice in colors... took black though.

    At first the supervisor told me that "believe it or not, you are the reason you are losing signal!"

    I always thought at customer service jobs, we were told to never blame our customers to their faces! He gave me some spiel about the electro pulses from our fingers are nullifying the signal :p :p
     
  5. mikemanblah macrumors regular

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    Jul 15, 2009
  6. Ferris23 macrumors 68020

    Joined:
    Sep 24, 2007
  7. jmitch150 macrumors regular

    jmitch150

    Joined:
    Jun 15, 2009
    Location:
    Boston, MA
    #7
    I called Apple Care and they offered me anything in the Apple Store around 75 dollars because I already bought the bumper. I ended up picking out the in-ear headphones; I'm sure no one will believe me, but figured I would share.
     
  8. i-Engineer macrumors member

    Joined:
    Jun 20, 2010
    #8
    They offered me nothing except an apology and they said engineers are working on a solution and they don't know how long will it take. Then, I said it might take three months?? He said maybe I don't know!!!
     
  9. spikeyjac macrumors regular

    Joined:
    Sep 16, 2006
    #9
    I got one, and got to choose which colour as well!
    Guy's name was Gentry :)
     
  10. goobot macrumors 603

    goobot

    Joined:
    Jun 26, 2009
    Location:
    long island NY
  11. army91c macrumors 6502a

    Joined:
    Mar 9, 2009
    #11
    Should call it the "I'm a whiner and think I deserve something for free" thread.

    IF your phone is defective you will get it replaced for FREE. You do not deserve anything for free, to expect it is ridiculous. When you manufacture something in the numbers of the i-4, there is no doubt going to be some with issues. That is what a one year warranty is for. Of course this is my opinion, you may think different.
     
  12. jmitch150 macrumors regular

    jmitch150

    Joined:
    Jun 15, 2009
    Location:
    Boston, MA
    #12
    When I called all I asked for was a refund on my bumper that I purchased on Launch Day. But he said that I could pick out anything in the Apple Store as compensation for my inconvenience.
     
  13. Sleazy E macrumors 65816

    Sleazy E

    Joined:
    Nov 24, 2009
    Location:
    Disneyland
    #13
    +1

    I can't believe some of you feel entitled to free items and furthermore are proud enough to post about it. Glad I am not like you :p
     
  14. mackmgg macrumors 65816

    mackmgg

    Joined:
    Nov 2, 2007
    #14
    But the bumper is apple's official fix. If that is the case, and they cannot just fix the phone, this should be free
     
  15. ozziegn macrumors 6502a

    ozziegn

    Joined:
    Aug 16, 2007
    Location:
    Central FL Area
    #15
    I was about to say the same thing. it's such a nice feeling knowing that we live in a "gimme gimmie! mine mine mine!" society. especially when it's not earned.

    :(
     
  16. Knowimagination macrumors 68000

    Knowimagination

    Joined:
    Apr 6, 2010
    #16
    Umm how do you figure that the bumper is the official fix?


    And I agree that this should be the whiner thread...
     
  17. blazinz macrumors regular

    Joined:
    Jun 15, 2010
    #17
    wtf ... what number are u guys calling..???

    And what did u say to get one ..??
     
  18. ahfu25 macrumors 6502a

    Joined:
    Dec 28, 2009
    #18
    I just called and got a free white bumper :D......I dont have reception issues at all...lol
     
  19. kangaralph macrumors member

    Joined:
    Jun 17, 2010
    #19
    honestly that thing is made with like 50 cents.... with one person purchasing one they can give 50 of those out. plus i think keeping a customer happy is more important than anything when it comes to business
     
  20. kangaralph macrumors member

    Joined:
    Jun 17, 2010
    #20
    +1
     
  21. wishman35 macrumors regular

    Joined:
    Jan 9, 2009
    #21
    Yeah there always have to be the people to rush to the corporations side.

    Is it really wrong to accept a colored rubber band from a company that many of us contribute many dollars to a year? Now if they weren't profiting so extensively, maybe I would feel differently.

    But $30, for a .20 cent product? ... I think those of you think it is so wrong to do this have other things that require more worrying.
     
  22. Knowimagination macrumors 68000

    Knowimagination

    Joined:
    Apr 6, 2010
    #22
    Source?
     
  23. lw9090 macrumors regular

    Joined:
    Jul 31, 2008
  24. Stiss macrumors 6502a

    Joined:
    Apr 18, 2009
    Location:
    England
    #24
    Then why are you ringing for free stuff?

    I bet you'll put it on ebay for a quick $$$
     
  25. kangaralph macrumors member

    Joined:
    Jun 17, 2010
    #25
    its a rectangular rubber.........:D
     

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