Steve's response to "bring it back"
There was a guy behind me in line that had dropped his phone out of his pocket while sitting down and the glass was shattered on the front. The manager told him "this is the strongest glass ever...".
😕
Quoted from a different thread. Since was hilarious... and here's Steve's response. Adding it here to the "Humor" thread!
Steve Jobs: I only asked you to "not hold it that way". I never said you can put it in your pocket! You should not sit down or bend-over (smiles), even when you're not holding it that way. So, in your pocket & sitting down, will definitely cause the phone to fall and shatter. Remember its made of glass. This not something thats specific to the iphone 4. Any phone made of glass will have these features that you're seeing.
I've also asked my online store call center in California to keep you on queue for about 45 minutes before they speak to you. You need to learn to be patient, while returning. I just want to make it a fun experience to return the phone, wasn't it fun getting it in the first place. (Steve has an angelic grin on his face)
Customer: Sorry Steve, I am going to the AT&T store, I bought it from them. I heard they just take it back at the AT&T store location, even though I bought it from their online store.
Steve Jobs: Ok. While I was talking, there were 100's of engineers running behind the stage. What they have figured, is that there are too many wifi hotspots in the room. So if you will turn off your wifi, then I can show you how the online return process works.
Customer: Sorry to interrupt Steve, I am going to the AT&T store, I bought it from them. I heard they just take it back at the AT&T store, even though I bought it from their online store.
Steve Jobs: Will you let me finish here? (Steve has an amused look). Ok, looks like everyone has shutdown their laptops and wifi hotspots. Still this internet is a little spotty here. May be am not holding the phone in the right particular way. hmmm... ok, imagine you're at the online order status page of the apple store website. You will notice that you can initiate the return for any other product that you previously bought from the apple store but just for the iphone4, it "screams" - call the online store. IPhone 4 is a screamer.
(thundering applause from the crowd)
Customer: Thank you Steve. All this makes sense to me now. I dont want to return my phone anymore. I will tell my 4 friends not to return it either. I will also get on the macrumors forum and flame anyone who says anything about issues they face with the iphone 4. I'll also make a video on how easy it is to return the iphone4 and upload it to youtube. Can I now play with my iphone 4?