This is Apple fanaticism taken to the extreme. Let's look at it objectively: [...]
I'm not so sure Apple actually care or take care of their loyal customers as well as they should. These are customers who have spent thousands of dollars and pounds on their products and made Apple Executives very successful (and wealthy) people.
But the objective truth is that this issue is blown out of proportion. Here's Engadget's post:
"Apples sold well over two million iPhone 4s, and we simply havent heard the sort of outcry from users that wed normally hear if a product this high-profile and this popular had a showstopping defect. Honestly, its puzzling we know that the phone has an antenna-related problem, but were simply not able to say what that issue actually means for everyday users."
I own an iPhone 4, and if I go to an area with questionable reception (ie., if i hold me iPhone on the left side of my desk I get a bar, on the right side I get none), I can sort of sometimes make the "death grip" happen, but it just hasn't affected me yet, not once. In fact, my iPhone 4 gets better reception than my iPhone 3G : I can actually *get* reception at my desk when before I couldn't... so I guess I don't see the problem, maybe others see more, but like Engadget says, there hasn't been a big uprising of users--there's been a big uprising of blogs/news sites who like to blow things out of proportion for more hits.
I'm not arguing that it wouldn't be unacceptable for Apple to sell a phone that literally doesn't work if you hold it normally... it ABSOLUTELY would. But that isn't what's going on here, as much as some members of the press have portrayed it that way. To me, it feels like this:
With 802.11b/g, I had good reception everywhere in my house using my wireless router. When I decided to upgrade to 802.11n, I found a decrease in optimal range: where i got range, my speeds were MUCH faster, but when I was outside of that range, at the edges of my house, I got similar or slightly slower speeds than on 802.11g. But I still keep the 802.11n : I'll take the 98% of my house that sees faster speed and deal with the 2% at the edges that have marginally slower speeds than before. And if this wasn't acceptable, I wouldn't sue the router company, I'd simply return the router because it didn't work how i expected or for my situation.
So it's not that i'm defending an inferior phone, I LITERALLY am not seeing this issue on any regular basis, even if I can create an environment where i can theoretically replicate it--it's overall reception is a step FORWARD for me from my previous iPhone.
