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The Propaganda message from the Socialist Commrades at Gatway!

LOL that would be hillarious...

Dont chew dem Apples, cuz we will make you spit us out, and then kill you....

We choose a time, and just confuse the hell out of them....or have a group Technical Support Session (Hack a PBX and then all Confrence into that Number) and loisten to how Tech Support works heheheheh

Yay's nay's??
 
I'd love to see a mac version of that to see how well the Apple people handle such questions. Good support is tough sometimes, I wonder how long Wade has been working for Gateway?


I have walked into Apple stores and asked Wintel compatibility type questions and received many "I don't knows", shrugs, and blank stares. I wasn't trying to play "stump the salesman" I was just trying to ask legitimate questions about their stuff. I actually was detered from buying a mac 3 years ago or so because I had asked a saleman about the Virtual PC program. Went back and talked to an friend who was a Mac guru and told me that info was false. (I can't remember the question only that I perceived it to be erroneous). Answering sincere questions on the fly can be hard enough, but when you are being set up, of course you are going to come off looking stupind, uninformed, etc. Why should a Gateway salesman know about Apple products?

Of course, this is Gateways own doing... by singling out Apple in their comparison ads, people buying are going (and should) expect the sales people to articulate the differences between the two prducts besides the just Ghz. differences.
 
Originally posted by sickboy_osX
LOL that would be hillarious...

Dont chew dem Apples, cuz we will make you spit us out, and then kill you....

We choose a time, and just confuse the hell out of them....or have a group Technical Support Session (Hack a PBX and then all Confrence into that Number) and loisten to how Tech Support works heheheheh

Yay's nay's??
Click to expand...



its a yay from me! can you start a new thread on trying to get this thing started if possible to see if we can get a team of macrumors memebers to attack the gateways sales reps with questions???? im behind you on it maybe others will be too. hopefully this will not be a problem with arn to have some of his board memebers do this.... cause i dont know if this conflicts with the ethics of the site... if it does then we should not do it. i guess if dont advertise we are from macrumors it shouldnt be a problem. so start a new thread on this... make it bold... so people can see .. whatever man. lets get rollin.


:D
 
Of course, this is Gateways own doing... by singling out Apple in their comparison ads, people buying are going (and should) expect the sales people to articulate the differences between the two prducts besides the just Ghz. differences. [/B]
Click to expand...

Exactly. They asked for it.
 
Originally posted by edvniow


Nope. I just finished my chat with someone named Misty. I lost it though.:(
The only interesting she said was that the iMac shipping period was 12 weeks.:rolleyes:
Click to expand...



okay how did you get in without a serial number?


copy the chat next time mine.... apple+c! apple+c!!!:D
 
Can't people sue gateway for false advertising since the profile's screen doesn't move? In their ads, the profile's screen moves all over the place and the neck seems to be really flexible. That is blatantly false advertising!
 
i was talking to an esales rep and he was a total jerk saying that everything about the profile was better...especially the design...he told me the imac look's like the profile 2...and told me there were no pictures of it anywhere...i asked him about the tech supports page and he said that the tech supports pages are not functional...NO TECH SUPPORT?...i also asked about adjusting the lcd height/position and he ignored me...just didn't say anything for about 2 minutes...then he came up with some ******** about how adjusting it just "isn't practicle"...

then he had me click on a link for the profile 2 and it ended our conversation so i could not copy it and paste it here
 
Originally posted by topicolo
Can't people sue gateway for false advertising since the profile's screen doesn't move? In their ads, the profile's screen moves all over the place and the neck seems to be really flexible. That is blatantly false advertising!
Click to expand...

There's a disclaimer at the bottom of the screen that says something to the effect of "movement simulated". That's how they avoid false advertising.
 
Originally posted by mnkeybsness
i was talking to an esales rep and he was a total jerk saying that everything about the profile was better...especially the design...he told me the imac look's like the profile 2...and told me there were no pictures of it anywhere...i asked him about the tech supports page and he said that the tech supports pages are not functional...NO TECH SUPPORT?...i also asked about adjusting the lcd height/position and he ignored me...just didn't say anything for about 2 minutes...then he came up with some ******** about how adjusting it just "isn't practicle"...

then he had me click on a link for the profile 2 and it ended our conversation so i could not copy it and paste it here
Click to expand...

Here's a picture of it. It's only got a PIII since it came out in 2000.
 

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What would be funny

What would be funny, would be to have this phone-answer session on Crank Yankers (spelling?) tv show, I believe it's on Comedy Central. thats what I almost thought it was taken from.

Althought Gateway is asking for this I think that jerking these people around is not nice there just tring to do there jobs and make a living with out needing hassles.
 

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Originally posted by Captnroger

Roger: I'm asking about the Profile 4
Maxine: oh, no those screens don't move. adjusting height? sit it on top of a book or something
Roger: are you serious?
:
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I think this is the funniest thing that I read on here! Can you get more trashy then putting your computer on a book???
 
Gateway Transcript

Heres a transcript of my chat:



Topic: Customizing A New Desktop

Joe W. Hello
Heath Hi . Thanks for choosing Gateway.com. My name is Heath and I will be your eSales Advisor.
Heath How can I help today?
Joe W. I need help, I am looking for an all in one desktop
Heath http://gateway.com/home/prod/hm_aio_completeProfile.shtml
Heath Which of those units would be best for your uses?
Joe W. Well, I am doing video editing and need a fast computer. I was previously looking at the imac but then I saw your comparison ads.
Joe W. Which do you think would be better for video editing?
Heath I can be more helpful on the phone at this point. What is the phone number I can use to reach you now to discuss the process?
Joe W. Can we just do this over chat. I am currently usind my phone.
Heath What is your price range? How soon do you need the new unit?
Joe W. I am looking for a desktop all in one asap. I can go as high as 4000
Heath How soon do you need the new unit?
Heath ASAP?
Joe W. I need it to be upgardable in the future though. Will the profile be upgradable?
Joe W. yes asap
Heath Very good: we should take the time to talk now then:
Heath I can be more helpful on the phone at this point. What is the phone number I can use to reach you now to discuss the process?
Joe W. How much faster then that imac will it be?
Heath I understand. I can be more helpful on the phone at this point. What is the phone number I can use to reach you now to discuss the process?
Joe W. Stop sending me that phone thing.I amready told you i am using my phone. I am here for help not a hassle.
Heath I am here to help, but we need to discuss your uses and compare.
Heath Do you have a quote to compare?
Joe W. So do you want a sale ot not? Please answer my questions abou the profile, or I will go elsewhere for a computer.
Heath You can upgrade the memory now or later
Heath Speed depends on the processor and your uses
Joe W. I told you. I am a video editor. Need a fast machine that will do video editing. What do you recomend?
Heath http://gateway.com/home/prod/hm_profile4xl_config.shtml
Heath upgrade that unit to Intel® Pentium® 4 Processor 2.8GHz w/ 512K L2 Advanced Transfer Cache and 533MHz FSB $160
Joe W. Will the profile 4x be good for editing?
Heath and upgrade to 1024MB DDR SDRAM (2-512MB Modules) $320
Joe W. Does it come with a good video eding program built in like the imac?
Heath These ports should help with download your files: (6) USB, Parallel, Serial, (2) Integrated IEEE 1394 (FireWire) and (2) PS/2
Heath You can load your own editing software also.
Heath Would you care to order tonight?
Joe W. I heard that the imac never crashes is this true?
Heath I apologize, I am only qualified to discuss products offered by Gateway. Is there anything else I can assist you with today?
Heath Would you care to order tonight?
Joe W. So the profile will not include free editing software?
Heath No
Joe W. I need some questions answere before i buy.
Heath I understand: Please call me at your convenience. Thank you, Heath 1-800-846-2000 ext 55117 Hours: Mon-Fri 7:00am to 4:00pm CST
Joe W. And how about the screen on the profile can it move?
Heath I understand: Please call me at your convenience. Thank you, Heath 1-800-846-2000 ext 55117 Hours: Mon-Fri 7:00am to 4:00pm CST
Joe W. So I guess you dont want to make a dsale
Heath I understand: Please call me at your convenience. Thank you, Heath 1-800-846-2000 ext 55117 Hours: Mon-Fri 7:00am to 4:00pm CST
Joe W. Shutup
Heath I understand: Please call me at your convenience. Thank you, Heath 1-800-846-2000 ext 55117 Hours: Mon-Fri 7:00am to 4:00pm CST
 
My guy was SMART

Question: Other
__(_David has joined_)
__(_Raef has joined_)
David: Hello
Raef: Hi David . Thank you for choosing Gateway.com. My name is Raef, and I will be your eSales Rep.
David: I would like to find out how much better the Profile 4 is than the New iMac from apple
Raef: http://www.etestinglabs.com/ma...teway.pdf
Raef: Here is a report done by testing labs.
David: seen it
Raef: great!
Raef: Where did you want to have your new Profile shipped to?
David: Why what Mac OS 10.1.5 used when 10.2 was out
David: I'm not ready for that yet
Raef: Not ready for 10.2?
David: for a Profile 4
David: i'm not ready to order yet
David: I have a bunch of questions
David: I probably will get one
David: I would like to burn DVD's
David: can I do that on a Profile 4
David: You there?
Raef: Not yet... If you get a external DVD burner you can do that.
David: I want internal
David: that doesn't matter to much
David: can I edit video on the profile 4
Raef: Yes, there is Firwire to connect your camcorder
David: what editting program can I use
Raef: Which ever you prefer... we do not limit you
David: I like the features I've seen on FCP
David: (Final Cut Pro)
David: can I use that
Raef: Is it Windows based?
David: no, its the industrial standerd for video editting
Raef: Oh...
David: its made by apple
Raef: What is it that you like about that one, that one other Windows based program will give you?
David: I also would still like to know why the heck 10.1.5 was used rather than 10.2
Raef: I think 10.2 just came out, right?
David: It has realtime editting
David: and has won an emmy
Raef: We went to Apple and ask them for a copy however they said no
Raef: I guess they do not want to put it to the test
David: o
Raef: We have new testing coming out though, just to show everyone.
David: good
David: and why dont you test mp3 encoding
Raef: Because Intel has already said the P4 performs better
Raef: I guess they do not feel a need to test it again
David: I'm sorry to say most people I know dont care about Acrobat Scroll speeds
David: I want proof
Raef: Did you check out Intel's website?
Raef: Just go to the P4 section
David: also, the frames per second are way out of proportion
Raef: Sounds like this will not meet your standard David
David: I know for a fact that embeded video cards can't provide FCPs like that unless the monitor is on superlow resolution
Raef: ok
David: so it was on superlow resolution?!?
David: wow
Raef: Was it?
David: does the screen move around
Raef: yes
David: you should know the resolution. you work there
David: I heard it doesn't
David: Can I make it go up and down like on the iMac?
Raef: You are a Mac fan aren't you?
Raef: and yes, it does
David: why do you say that
Raef: The REPORT says they testing was at 1024 x768
Raef: Maximum resolution 1280x1024
David: on the 17 inch model right
Raef: Correct...
David: why do you say I am a mac fan
Raef: That is a better value
Raef: You just know alot of mac info..you probably use a mac for work and home?
Raef: Right?
David: Actually, I'm A student
David: I'm a good comparison shopper
Raef: Any educated person would
Raef: What other questions did you have?
David: I also heard that XP has some problems
David: At least the home edition
Raef: nope... that is the nice thing about getting a build to order system. We install the lastest drivers from MS and give them to you. Just got a system, and no issues here
Raef: I got the Pro version though.
David: But you don't know about the home version
Raef: Just checked the Tech log and the last issue logged was in Jan.
Raef: For Windows XP home.
David: I find that hard to beleive as I am just about the most computer knowlageable 14 year old on the planet
Raef: ok..
David: My life is computers
Raef: cool...
David: And your one of the smartest guys in your department
Raef: lol.. I would not say that
David: your the only guy who figured out I was a Mac user
Raef: Will you hire me one day when you start your own company?
David: about 10 guys have talked to you guys to see how much you guys knew about the product your dissing
David: And they put things more blatently than me
David: about what the mac could do
David: where are you
David: and yes, I probably will hire you if you want to work as the vice CEO of apple
David: I might start an architecture firm though when I get out of MIT
David: I have an 800 on my math SAT already. I got it at age 13
David: say something
David: please
David: o, and maxine said that the only way to raise the screen was to sit it on books
David: TALK
David: PLEASE
David: I have to do homework
 
All right. Here's my second try. I would've gone on longer, but the f*ckers kicked me off. Anywayz, here it is, uncut in all its glory.

Question: Customizing A New Desktop
( Veronica (my stage name :D ) has joined )
( Carson has joined )
Carson: hi. thanks for choosing gateway.com. my name is carson, and i will be your esales advisor. what brings you to chat today?
Veronica: Well, I was considering your Profile4, but also an iMac. Could ou enlighten me on why i should choose your system?
Carson: sure. one moment.
Carson: the profile4 is more powerful and upgradable.
Veronica: Like how upgradable?
Carson: you can add more ram, different video cards, larger harddrives, and all the "moving" parts, like floppy and harddrive are interchangable.
Veronica: How much RAM can it hold?
Carson: one moment. i'll check.
Carson: we will load 1024mb from the factory, but if you can find 1024mb sticks--it will recognize 2gb ram.
Veronica: That's twice as much as the iMac, I think. Why does it still include a floppy drive? I haven't used one in years.
Veronica: That's twice as much as the iMac, I think. Why does it still include a floppy drive? I haven't used one in years.
Carson: sorry for the "echo." sometimes chat does that.
Carson: we polled our customers, and most still want to use a floppy.
Veronica: What for? doesn't XP have CD burning support in it?
Carson: yes, i don't know what for. i haven't used one for a long time myself.
Veronica: What about legacy ports, like parallel and serial, I don't know of anyone that's used them in ages, why are they ijncluded also?
Carson: people still really want them on the new systems. most people still use these ports for their older printers and scanners.
Carson: we also include usb for the new printers, etc.
Carson: may i help you complete your purchase this evening?
Veronica: Not yet I'm still comparing these two systems. Wait a sec.
Carson: k
Veronica: Sorry, I still use dialup. It's slower than molasses. Almost done.
Carson: ok
Veronica: what the hell?
Carson: what?
Veronica: oh, never mind.
Veronica: oh and about dial-up, why do I have to have a modem ordered optionally?
Carson: you do on the base model; most people are now using broadband. but the modem is included in the more expensive models.
Carson: even purchase the modem, we give you more power, more storage for less $$$ than imac.
Carson: and we give you a path for future expansion if needed.
Veronica: Okay, I've got two similar models configured. The iMac at $1299 has a 700G4 , a 15"screen a 40gb hard drive, modem, ethernet and a GF2MX. Plus all the little software like iTunes, iMovie, iChat and so on and so on. The Profile for configures similarly, is 1880$, but doesn't include all that cool software. Help me!
Veronica: o9h, not 1800, 1188. sorry.
Carson: we don't have all the cool software, but we are $112 less, and we have a more powerful processor, and the ability to upgrade, what will you do if the harddrive malfunctions or you need more space on the imac???? with the profile4 you can install a larger harddrive.
Veronica: You can install a bigger harddrive on the Imac too, but it voids your warranty. Most people don't need even 40GB anywayz, oh and why is the maximim burn speed only 16x, the iMac's is 24x. I've burned at both speeds, and it;s noticably faster.
Carson: it won't void our warranty. i don't know why the max burn speed is 16x. are you going to make a decision this evening?
Veronica: Still thinking about it. Can I run Final Cut Pro on the Profile4. I use it a lot on my friend's mac and I was planning on geting it for my system, but I'd like to know if it'll work.
Carson: you'll have to check with the maker of final cut pro to see if it will run on xp. not familiar with the software.
Veronica: It's made by Apple I think. I really like it.
Carson: i don't know if it will work w/xp.
Veronica: Why do u use home? my parent have it on their PC and it's crashed about 8 times. I've got pro on mine and It hasn't crashed once.
( Veronica has exited )
 
come on guys... :D

every one of these transcripts starts out with "i was considering a profile4 and an imac..."

lets try to be incognito mac users... :D

lets see if these guys really know their stuff...
 
Re: What would be funny

Originally posted by groundhog troll
What would be funny, would be to have this phone-answer session on Crank Yankers (spelling?) tv show, I believe it's on Comedy Central. thats what I almost thought it was taken from.

Althought Gateway is asking for this I think that jerking these people around is not nice there just tring to do there jobs and make a living with out needing hassles.
Click to expand...


Lest i remind all of you, we do not (or at least I dont) play well with others. Gateway called the first shot, we just have to show how stupid these Gatelaid Employees are. I am not trying to be mean.... that much
 
dude this is a trip. it be fun too see either.... alpha tech or jefhatfield go at it with one of these guys...

all you all are doing good. great entertainment macking a mockery of thier sales reps.
 
here is something thats got my attention from all this....

you know how most of them sales reps keep on saying they only know about gateway and cant comment much on apple... welll you would think if gateway was going to launch an all out campaign against apple they would at least teach themselves and thier sales reps about the apple systems.



bastards!
 
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