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I think I know how this happened. I was quite wrong earlier. There are bad screens. But, these screens can be fixed in software, although we have no confirmation that this does not come with a quality loss. I think that Apple shipped certain displays that were either of inferior quality to others or were improperly calibrated/defective in their decoding of image data, specifically gamma. So, if the source is changed, the problem all but disappears in afflicted displays. But, the issue really is in hardware, despite being fixable in software. Does that make sense to anyone but me?

No one has said it's fixable with a software update. I do not think its feasible. Will be glad to rescind this comment if I'm proven wrong though.
 
Yep, the blacks are BLACK. I've viewed the altered image from multiple angles and I can't even get the negative effect to appear anymore!

That seems like proof enough to me :). I might be wrong though.

EDIT: and if you mean is it fixable without editing every image, it definitely is. every display device does gamma adjustment, be it your monitor or the ipod. gamma on a pc is encoded at .85 and decoded at 2.2, whatever that means heh. but what i'm saying is a software fix would be dumb, as the hardware really is the root of the problem apple would either have to have their firmware detect by serial number what the level should be or maintain two separate branches of firmware, both of which would be difficult.
 
That seems like proof enough to me :). I might be wrong though.

Well, Mossberg already confirmed with Apple that a "small number" (probably 80% of those that shipped so far) have screen problems.

Since it sounds like Apple is acknowledging this is a hardware issue I wouldn't expect them to provide a firmware fix for it, as that would likely break all of the good ones they should now be manufacturing.

Those that complain will get an exchange and those that don't will be none the wiser. Apple will never publicly acknowledge the problem, as the bad ones will quietly get swapped out at retail or through Apple themselves.

If you figure all 150 or so Apple retail stores got 60 units in each, that's about 9000 units. Add to that another 10,000-20,000 that went to Best Buy and maybe another 10,000 that went to international, we're really not talking about that many units.
 
yeah that's what I mean. it is a hardware problem, but one that can be worked around in software. see my edit i think i cleared that up a bit, i agree with you.
 
yeah that's what I mean. it is a hardware problem, but one that can be worked around in software. see my edit i think i cleared that up a bit, i agree with you.

So you think Apple will produce special firmware for the device to try to change the gamma profile of only these acknowledged "bad" units by serial number, etc?

That seems a bit unlikely to me. Just as unlikely is that the typical user will want to go and do custom gamma adjustments on all of their photos, album covers and videos, if they have an affected unit.
 
no, I think apple can produce the special firmware to fix the affected units (basically saying the OP is correct in his fix). however, it would be dumb for them to do that just as you say, and they're much more likely to just take back the units with different displays and replace them so all are uniform.
 
I'm not saying whether or not it's a hardware issue... what I'm saying is.. you're missing the point. We're not trying to have Apple fix all of the videos that go onto the iPod, we're just talking about them correcting the Gamma and Contrast on the screen and yes that CAN be controlled with software. I can calibrate this here monitor that I am currently looking at via System Preferences which is built into Mac OS X (software). BOOO YA! In YOUR face!

i can be easily convinced, just go ahead get your negative screen of your computer, tv etc. really easy.

no, I think apple can produce the special firmware to fix the affected units (basically saying the OP is correct in his fix). however, it would be dumb for them to do that just as you say, and they're much more likely to just take back the units with different displays and replace them so all are uniform.

i understand your point, however, like I described previous. is there any proof that by adjusting contrast and gamma (if gamma is easily adjustable at all, its a computer, not photoshop anyway) of the settings of a LCD, you can achieve negative black on that LCD?
 
I think I know how this happened. I was quite wrong earlier. There are bad screens. But, these screens can be fixed in software, although we have no confirmation that this does not come with a quality loss. I think that Apple shipped certain displays that were either of inferior quality to others or were improperly calibrated/defective in their decoding of image data, specifically gamma. So, if the source is changed, the problem all but disappears in afflicted displays. But, the issue really is in hardware, despite being fixable in software. Does that make sense to anyone but me?

In hardware. If you have to look at it at an "angle" it's obvious. A lot of LCDs if you look at it at an angle you'll actually get the negative blacks. If you look at it straight on and see the negative blacks - there's a problem...
 
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