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Tim Cook Publishes Open Letter on Maps for iOS 6
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How sad for Apple....
There is no excuse, in this day and age, to have a map program that fails so miserably to give correct directions and is so inaccurate. There is no excuse not to have the data in place before selling it to the public under ios6..
That Cook concedes other mapping programs offered in the App store are better than Apple's own map app, and that these third-party apps are accurate and easy to use, only further demonstrates the lack of caring Apple showed to its customers. There is no need, in this day and age, with all the mapping technology and data out there, for Apple to have any of these problems. Tim Cook, by suggesting users download other mapping programs that actually perform correctly, is also admitting that there are products out there they don't need the users' help and input to run correctly.
Perhaps they should stop there litigious behavior and concentrate on producing quality products.
There is no excuse, in this day and age, to have a map program that fails so miserably to give correct directions and is so inaccurate. There is no excuse not to have the data in place before selling it to the public under ios6..
That Cook concedes other mapping programs offered in the App store are better than Apple's own map app, and that these third-party apps are accurate and easy to use, only further demonstrates the lack of caring Apple showed to its customers. There is no need, in this day and age, with all the mapping technology and data out there, for Apple to have any of these problems. Tim Cook, by suggesting users download other mapping programs that actually perform correctly, is also admitting that there are products out there they don't need the users' help and input to run correctly.
Perhaps they should stop there litigious behavior and concentrate on producing quality products.
What are you on?
Are you on something? Apple making bad products, first off they are a Hardware company that makes incredible products and Maps is on App, that for some reason works great for me, I live in So.Cal. I also have been to NYC right after I got my iPhone 5 and had no problems in NYC as well to N.J to see some of my wife's family! Turn by Turn was great!
I've had Google at time lead me in some very wrong directions! Apple will get inaccuracies fixed, it had to be in the public hands to get the feed back from the public to improve it just like Google has done!
Are you on something? Apple making bad products, first off they are a Hardware company that makes incredible products and Maps is on App, that for some reason works great for me, I live in So.Cal. I also have been to NYC right after I got my iPhone 5 and had no problems in NYC as well to N.J to see some of my wife's family! Turn by Turn was great!
I've had Google at time lead me in some very wrong directions! Apple will get inaccuracies fixed, it had to be in the public hands to get the feed back from the public to improve it just like Google has done!
Google doesn't depend on public to correct data. They have a project called "Ground Truth" with 7,000 folks working on integrating map/NAVI/POI data. They have StreetView vehicles collecting data, so far they collected 5 million miles of street imagery and POI. One report suggests Google has 400 year leg up over Apple in Maps.
Here is a The Street article about Tim Cook
http://www.forbes.com/sites/thestreet/2012/10/02/if-steve-jobs-were-alive-he-would-fire-tim-cook/
Here are some of the epic fails with Apple Maps
http://www.forbes.com/sites/petercohan/2012/09/27/apple-maps-six-most-epic-fails/
The best Navigation case Media found so far is suggesting to cross runway on the way to Dulles airport. Second is driving thru a temporarily removed bridge.
So for those who wants to defend Apple rather than forcing them to do the right thing, they have to soon get on airways to defend Apple. Just defending on this forum is not enough.
Here is a The Street article about Tim Cook
http://www.forbes.com/sites/thestreet/2012/10/02/if-steve-jobs-were-alive-he-would-fire-tim-cook/
Here are some of the epic fails with Apple Maps
http://www.forbes.com/sites/petercohan/2012/09/27/apple-maps-six-most-epic-fails/
The best Navigation case Media found so far is suggesting to cross runway on the way to Dulles airport. Second is driving thru a temporarily removed bridge.
So for those who wants to defend Apple rather than forcing them to do the right thing, they have to soon get on airways to defend Apple. Just defending on this forum is not enough.
I don't particularly like the idea of depending on users to add or update POIs or 'fix' maps in some other way anyway. That's probably why there are spelling mistakes already near me. If that's really Apple's strategy, I'll pass and stick to the professional alternatives, thanks.
Are you on something? Apple making bad products, first off they are a Hardware company that makes incredible products and Maps is on App, that for some reason works great for me, I live in So.Cal. I also have been to NYC right after I got my iPhone 5 and had no problems in NYC as well to N.J to see some of my wife's family! Turn by Turn was great!
I've had Google at time lead me in some very wrong directions! Apple will get inaccuracies fixed, it had to be in the public hands to get the feed back from the public to improve it just like Google has done!
First, I don't take lightly the insinuation that I am on drugs or "something" because you disagree with my comment. Becasue you insult, that does nothing to prove your point.
Second, Apple is also a software company - Here is a short list:
IOS
Mac OS
iTunes
iPhoto
Pages, Numbers, etc....
iCal
Garage Bandd
Aperture
Final Cut Pro....
Just go to Apple Store and the list goes on and on. So no, I am "not on something," and Apple is more than a hardware company.....
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This just in - Google has added Street View to their web app
http://www.engadget.com/2012/10/04/street-view-comes-to-google-maps-web-app-on-ios/
http://www.engadget.com/2012/10/04/street-view-comes-to-google-maps-web-app-on-ios/
Why would you say that?
First off it makes you sound childish and some would say statements like that make you sound uneducated!
Tim Cook is doing just fine! He's not Steve Jobs and if you remember S.J told him to run the company the way he feels best, don't try to do what you think S.J would do! Run it how you think is best!
Steve Jobs can't be replaced but there is more to Apple then S.J and so many there have learned from the master and let's not forget the man Sir Jonathon Ive! He's still the greatest of design! If it wasn't Maps it would be the Dock Connector or the so called scratching that people would be complaining about!
Every Apple iPhone/iPad etc release people pick one weakness on it and run with it to Internet & Media with Bull ****! I still can't believe the jealousy people have as well as other company's for Apple!
Remember that Apple is the true American dream, 2 guys with an idea and some skills and brains and started a business in a garage! Every American should want to see this great American Company Apple continue to succeed instead of wanting to see them fail!
I'm still not sure why you would say Tim Cook sucks, Apple Stock has continued to climb since he's been there!
He is good at COO. But he is not so good at CEO. He relies on money or capital so much because he was COO. Apple is starting to slide from its core value because of him. Apple is so good right now because of SJ. Map is a good example of Apple has forgotten it core value to make the best product. Not to go war with others like it did with Microsoft. What was happen when Apple went against Microsoft? 90 days from bankrupt? Who did restore Apple core value and told everyone to forget about Microsoft and platform war? SJ. And now, here we go again.
About the stock, Apple stock is ridiculous. It always goes up and down over time. Not so good to invest on Apple stock. I have a friend who convince me to invest on stock market as he owns Microsoft, IBM, Chevron's shares. He said to me Apple is not reliable as it goes up and down. You want company that have stock goes a up little but it is always go up. I guess you don't have rMBP in hands. So you don't really know what Tim's decision have pissed so many loyal customers because he concern so much oops money. He uses money to determine the company as well as on Apple stores that do not make profit enough to hire staffs that you heard on the news.
In the next 20 years from now, Apple will go bad like Walt Disney after it lost its founder.
When you like Maps you just don't know how the real world looks like. This app is still the worst anything I've ever seen on the Map-market!
Huh?
Okay, here are the charts:
Microsoft v. Apple
http://finance.yahoo.com/q/bc?t=1y&s=MSFT&l=on&z=l&q=l&c=AAPL&ql=1
IBM v. Apple
http://finance.yahoo.com/q/bc?t=1y&l=on&z=l&q=l&p=&a=&c=AAPL&s=IBM&ql=1
Chevron v. Apple
http://finance.yahoo.com/q/bc?t=1y&l=on&z=l&q=l&p=&a=&c=AAPL&s=CVX&ql=1
Now other than that Apple is up 80% v 20% for Microsoft and IBM and 30% for Chevron, pray stare at these three charts and say with a straight face how the three "reliable" stocks offered are "up a little but always up" and so unlike "up and down" Apple. All three look pretty volatile to me. None are at their peak, so all are "up and down." None are as "safe" as a mattress.
The difference, so far, is that you make a lot more money with Apple.
Okay, here are the charts:
Microsoft v. Apple
http://finance.yahoo.com/q/bc?t=1y&s=MSFT&l=on&z=l&q=l&c=AAPL&ql=1
IBM v. Apple
http://finance.yahoo.com/q/bc?t=1y&l=on&z=l&q=l&p=&a=&c=AAPL&s=IBM&ql=1
Chevron v. Apple
http://finance.yahoo.com/q/bc?t=1y&l=on&z=l&q=l&p=&a=&c=AAPL&s=CVX&ql=1
Now other than that Apple is up 80% v 20% for Microsoft and IBM and 30% for Chevron, pray stare at these three charts and say with a straight face how the three "reliable" stocks offered are "up a little but always up" and so unlike "up and down" Apple. All three look pretty volatile to me. None are at their peak, so all are "up and down." None are as "safe" as a mattress.
The difference, so far, is that you make a lot more money with Apple.
You are the epitome of an apple fan boy with blindfolders in his eyes,you see the good as good and the bad as good as well,you can distinquish and form a healthy opinion of your own,everything apple makes is great in your eyes,antenagate?wth is that,scratches on brand new unopenned iphones?the phone works so stop whinning,maps on beta that work only at 20%?apple did good,purple photos? don't take photos with the sun or strong light on the sides.You are the perfect example of no matter what good Apple does, you are of the mind set to find something wrong with it! I'm sure you've never owned an iPhone and never will! In stead of getting an iPhone to actually have real input from actual use, you will parade your ignorance all over here on MacRumors! I'm not sure why I'm even engaging in this silly Banter!
I hate to insult someone's intelligence, my intentions are not to but I don't think you are thinking rationally! All one has to do is watch Apple Stock and there sales numbers already!
I'm proud to say I have Apple Stock and bought at a great time, when I could see where they were going. I also sold some and was able to put a healthy down payment on my new house not to long ago! Apple stock is predicted to continue upward! I don't think that's because they are over priced or selling bad products, it's because they sell great quality products at great prices for what you get needless to say the Customer Service that comes with all apple products!!!
I am using apple products since 2003 sorry to burst your bubble of "i'm sure you never owned an apple product yapping" like most of apple fan boys do when someone points out the wrong doings of apple.
I had powermac, powerbook, imacs, ipods and iphones and i still own and use an imac a mac mini and couple of iphones,they work great they are awesome and i love them but when apple is pulling a bull and try to convince me that is awesome well lets say i can see a bull and name it,you on the other hand are no better than all the android fanatics that try to say that android is the best and apple sucks,only you say apple is great on all and others suck,same coin different side.
I have no problem with either of you but please don't try to push your beliefs in me,on the other hand the retina macbook pro is great it only miss a better GC,imacs also is great only need to renew it as many other mac products.
As for the costumer service is great even thou i don't have it in my country to see it and enjoy it but none the less apple is good on that.
Like Google never released products that weren't great at the time of release. Google Wave? Gmail? Did Google Maps have public transportation, street view at time of release?
You are like everyone else, expecting Apple to release a car and have it be like a Honda the day it comes out.
The story here is not that Google never had growing pains and big failures.
The story here is that Apple, with tremendous arrogance, sold a new beautiful phone with a very important piece of software switched out for a very bad replacement. The story is that Apple tried to snow-job everybody.
How do we know that Apple's Maps is very bad? Tim Cook admits it and goes so far as to recommend alternatives because he knows it's gonna take forever to correct.
We also know it's terrible, no-good, very bad software because David Pogue says "Maps is an appalling first release. It may be the most embarrassing, least usable piece of software Apple has ever unleashed." In all the years that Pogue has been reviewing Apple, has he ever said anything that totally negative?
The beta reviewers told Apple that Maps wasn't ready for release, that it was missing a whole bunch of stuff.
The story is that Apple released it anyway.
Now, if Apple had kept Google Maps for the year that is still in their contract, and introduced Apple Maps as a try-if-you-like-alternative, there would be no story here, no controversy whatsoever...
Edit: Please, please don't come back saying that "maps works for me." We know, you're a happy American. But that comment just comes across as being an Ugly American. Or an "Ugly iPhone 5 user" that doesn't care about anybody else...
The story here is that Apple, with tremendous arrogance, sold a new beautiful phone with a very important piece of software switched out for a very bad replacement. The story is that Apple tried to snow-job everybody.
How do we know that Apple's Maps is very bad? Tim Cook admits it and goes so far as to recommend alternatives because he knows it's gonna take forever to correct.
We also know it's terrible, no-good, very bad software because David Pogue says "Maps is an appalling first release. It may be the most embarrassing, least usable piece of software Apple has ever unleashed." In all the years that Pogue has been reviewing Apple, has he ever said anything that totally negative?
The beta reviewers told Apple that Maps wasn't ready for release, that it was missing a whole bunch of stuff.
The story is that Apple released it anyway.
Now, if Apple had kept Google Maps for the year that is still in their contract, and introduced Apple Maps as a try-if-you-like-alternative, there would be no story here, no controversy whatsoever...
Edit: Please, please don't come back saying that "maps works for me." We know, you're a happy American. But that comment just comes across as being an Ugly American. Or an "Ugly iPhone 5 user" that doesn't care about anybody else...
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Turn by turn is great unless you manually pin the exact location that you wanna go to instead of searching for a specific POI like "XXX Park". Chances are Apple Maps will point you to another side of that park with no entrance. I tried this the last Saturday, all the people in the car LOL'ed when we heard Siri said, "Park your car at XXX Road [which is a main road and we definitely cannot even stop our cars there], you'll need to walk to the XXX Park."
Strategic move, tremendously damaging way to go about it.
Instead of celebrating beautiful new iPhone, overwhelming publicity crucifying insultingly-bad Maps.
I really enjoy the time when Apple was still an underdog but highly admired. But of course it's good to have strong competitors like Samsung, without it we won't see both redesign and internal upgrades in the iPhone 5. It's a pity that this great phone's image has been destroyed by just a Map application. I heard about the problems with Maps in iOS 6 since June, right after WWDC. It's so unbelievable that Apple just ignored it and released the alpha software right away. Someone has to control Scott Forstall.
Agreed!
Which makes it doubly insulting, since Maps was deliberately inflicted upon anyone who upgraded to iOS 6 or bought iPhone 5, inflicted with knowledge aforethought.
Destroyed?
Perhaps in the wildest dreams of the h8trs.
you know all those people complaining about scuffs and dings?
Apple Maps disfigures the iPhone 5 a lot more than those picky complaints!
Anytime someone mentions the iPhone 5, there's gonna be a comment like "Remember that (insert pejorative) version of Maps?"
and while everyone, all over the world, is remembering Apple's disastrous Maps, they'll also be remembering the insulting and contemptuous way in which Apple thought they could fool everyone.
but Apple was also right in predicting that some fools would roll over and say "Apple knows best."
Good for the folks in New York City which has one of the best mass transit systems in the world. Unfortunately, outside of the east coast (at least in the US), there's really no such thing as "mass transit". And when the is a system, it isn't used - ever been to Los Angeles? 9 million people and a subway and bus system THAT NO ONE USES.
And that's pretty much the way it is west of the Appalachian Mountains...