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Doctor Q said:
We often say that Macs "just work", and the problems are indeed fewer and further between, but I don't know a single computer user who has never needed a question answered.

For that reason, I advise people to get a PC if their one and only source of support is from a family member who knows nothing about Macs. For example, a senior citizen new to computers asked me for advice about getting a computer, and told me that everything would be set up by his PC-expert nephew (not a Mac guy). I knew he would not be going to retail stores or going online for advice, so his "support department" was PC only. My advice? Not the time to get a Mac.

I don't know about this. Using your same example as someone new to computers, I think if they are the customer, then they better get a Mac becuase they won't have to go through the trouble shooting and tech support. Their mac will "just work" as you say and the GUI is sooooo much easier to understand on X than XP. Give this person new to computers the easier computer to use. Ever think of it like that?
 
theISHkid said:
1. Completely wrong about web design, not to mention that this is more of a software issue versus a mac/pc issue. In dreamweaver there are a few bugs such as scroll down behaviors acting funny on a mac, but if you know how to clean up your code you can eliminate most problems. Code is code... it might look slightly different (because you're looking at a different monitor) but that's just computer to computer, not mac to pc.

I was referring to the very real incompatibilities between browsers (mostly having to do with JavaScript/DHTML, at least in my experience... seriously, if you have ever done any design in that area, you know the headaches of which I speak). Most of these incompatibilities are entirely the fault of Microsoft and its crappy IE; Safari is a far more standards-compliant browser. My point is simply that, like it or not, IE is what most people use, and you can't be sure that what you've tested in Safari is going to work right for your Windows clients. Again, I know this from personal experience. I wish I didn't have to cross-test between PC and Mac for this stuff, but I have no choice.

2. This isn't really fair to say... what problems are you having with which programs? We run pc/mac offices with pretty much the same software photoshop, studio mx 2004, quicktime, avid, etc. Not to mention certain games warcraft, sims 1 & 2. I've never really had too many problems with either platform. Sometimes installation is harder on windows because it can't find certain drivers or it's missing a .dll where "usually" as long as you have the requirements on the box with a mac we don't have any problems.

I've only really had problems with Office v.X -- I only use Photoshop on the Mac and I only use Quicktime on my PC, so I can't comment on those. But Office.. ugh. The Mac version does a lot of strange things like inserting little paragraph symbols all over Word documents, or refusing to open files that work just fine on the PC. It's also surprisingly slow compared to most of the other programs I use on the Mac. It's serviceable, but I've never had these problems with the Windows version. Like Point #1, this isn't the "fault" of Macs, it's just an unfortunate reality I've encountered.

3. I think this is one of the biggest myths in the mac community, that you cannot update your mac. Video cards, sound cards, modems, processors, memory, hard drives... it can all be done with a mac. "Technically" it is more expensive to upgrade a mac, but that's because they make you upgrade to a quality part that is tested to work with the mac. You can't just go pick up a $50 video card from walmart and plug it in like you can with a pc...

The last line pretty much sums up what I'm saying. People who are used to being able to do that are in for some disappointment. Again, different people, different expectations and priorities. But it will be a legitimate concern for some, and that's what this thread is about. Not everyone will be happy with less choice, and many simply cannot afford to be happy with the greater expense, even if it does mean guaranteed quality. I mean c'mon, the only tower they offer is their top of the line system... I'd love, for example, to get a cheap Mac I could later upgrade with a better video card (as I once did with my first PC), but that's literally impossible. I could get an expensive Mac and do that, or get a cheap one and live with whatever video system they give me. And I can only do the latter because of the Mini; 6 months ago I couldn't have even done that.

4. Check out a while back (might have been a year or so) a pcworld/macworld article comparing (as close as possible) dollar for dollar testing of mac vs pc. I will admit that the pc won 60 percent of the test but they were all very close (yes even the ones that the mac won, they did not blow each other away). Keep in mind this was dollar for dollar. Complain about macs being expensive... but if you want your pc to equal the mac you're gonna have to shell out the dough too.

I'll have to look out for that article. But just in terms of base hardware specs, Apple (at the moment - until the Intel switch, that is) simply can't compete. Its design sense and stellar operating system are why I'm going to buy a Mac; I consider the less impressive hardware and higher relative price to be worth it, but I'm just not willing to kid myself about it, either. For the next year or two, buying from Apple will remain a kind of 'tradeoff' in the eyes of non-Mac users.

Now at the same time you got a great deal on your pc... my friend bought a 1000 dollar dell about 6 months ago that he is having so many problems with he is considering throwing away... this does not happen to everyone but what good is buying a cheaper computer if all you're getting is a "cheaper" computer.

True, it's easier to get burned buying a PC, with the 8 zillion manufacturers with as much variation in quality and cost. But it's also easier to find mindblowingly great deals. With Apple, you know exactly what you're getting, which can be a good thing and a bad thing.

You still hear people talking about using macs that are 7 and 8 years old because the things were built to last. Again I'm sure there are pc users that have the same old computers... but they don't brag about it.

Actually, I do brag about it, check my sig :p And check out the recent article posted on slashdot about Windows 2000's excellent performance on ancient hardware. Most Windows users don't bother doing that because PCs are cheap enough that they can afford new ones fairly regularly. I do it because I hate to waste hardware that still works, y'know? If I were getting a G5 or a PowerBook today, though, it would *have* to last whether I wanted it to or not, since there's no way I'm shelling out that kind of cash every few years. Another reason I consider the Mini a very positive development.

Now here's what I find funny... you say it's easy to avoid spyware and viruses on a PC if you "completely ditch Internet Explorer and any program that uses the IE browser control"... aren't you the same person talking about how great IE is on a PC over a mac and that IE sucks on a mac, and how you can't design for IE on a mac yet you can on a PC? How are you gonna ditch the entire browser if it's so much better on a PC? And you say to avoid these problems you have to get rid of IE on the PC... well why do I not have to get rid of IE on my Mac? I don't have any viruses... hmmm. Maybe it's not just the browser but the coding and security issues of the pc. That's something to think about.

I already addressed that; I use IE to test *my own pages, on my own domain* for compatibility, not for ordinary surfing. Most people do not need to design for the web. Most people who don't design for the web, and who use PCs, use IE because they're not educated enough on how dangerous it is, despite all the spyware/adware problems. Actually, I'm consistently amazed at how many of the Mac users I work with still prefer IE (Mac edition, of course), despite its ugliness, outdatedness and tendency to choke on perfectly standards-compliant pages. It's like anybody who uses IE long enough, Win or Mac, loses all common sense...

6. Don't really have much to say here about backwards compatibility... I know I have tried to run some older games on a newer PC and usually have problems because the system runs the old game too fast. Classic runs older mac software just fine for me but maybe I'm not trying to run old enough software for the comparison. However this is not really even worth bringing up because a new user of any computer pc or mac is probably not going to go find software from 5 years ago that they would rather use.

New users, no, but I was really referring more generally to the priorities of Apple vs those of PC manufacturers and software companies. I use Macs at work, where we have a large library of old software which I've wanted to use to open old files, and the backwards compatibility thing has been just a tremendously major pain in the ass. Coming from my PC background, that was really something I had to get used to, because, just from experience, I literally expected -- no, demanded -- near total compatibility with older products. If something's 10 years old, yeah, ok, maybe I can accept that it won't work -- because the software is long gone, for instance. On the Macs, I've found, even a few years difference between versions of a program can be the difference between having and losing your data. There are other things, again astonishing to me -- like the fact that there are binary incompatibilities between Jaguar and Panther -- that convince me that the kind of respect for 'legacy' stuff that I had come to expect simply isn't a major consideration in the Mac world. That's a cultural issue I think, probably one longtime Mac users wouldn't even realize or consider problematic, but it might be for people unfamiliar with Macs.
 
7. It's kind of funny that you mention apple releasing new software just to get more money every year... lets see... microsoft released windows 95, and then came out with windows 98, windows ME, Windows 2000, and windows xp; I'll have to check my old credit card statements but I'm pretty sure I had to pay for those updates... maybe you got them for free though?

Actually I did, but that's not the point :p 98 came out 3 years after 95, ME 2 years after that (and almost noone bothered to update to that one, since they all knew by then that XP was coming the following year). 2000 was not a linear upgrade from those, but rather an update to the already 6 year old Windows NT platform. And XP, finally, was a replacement for all of them, but many W2K users waited till Server 2003 came out to replace 2000.

Now, if you had bought Windows 95 in, say, 1996, then over the next 5 years there would have been only 1 paid upgrade you could really justify (Win98). But you wouldn't even have had to -- I didn't notice significant numbers of programs coming out with Win98 as a minimum system requirement until long after its release. So the point is, major upgrades in the Windows world traditionally came at 2-3 year intervals, and don't become really essential for another year or two. Now, they're breaking a record; XP has now been without a paid upgrade for 5 years.

By contrast, over the last 5 years, Apple has asked its customers to pay for relatively minor upgrades to the same system 5 times.

Apple releases updates to each system 10.3.1, 10.3.2, 10.3.3, etc, that pretty much equal the service packs that microsoft sends out.

You are quite correct that these updates are equivalent to XP's "service packs", which is what I was saying; so why should we have to PAY for them? Service packs are free.

Lets also not forget that the new updated osx cost $113.88 at macmall.com; while windows xp professional that is getting old is 208.99 for the upgrade and 309.49 if you need a fresh copy. Now you can argue that "you gave the price for professional and not home," well apple gives you "everything" for that price... to get "everything" for your pc will cost you two to three times as much. Now that's food for thought and something to think about when considering total cost and not just initial hardware cost.

But consider realistic user experience. Most XP users do not need to upgrade from Home, and the Service Packs are free. OS X does deliver more bang for the buck on software, to be sure, but it more than recoups that by forcing you to pay for every .1 of a version number. Guess how much I've paid for XP upgrades since I got my laptop in 2002? $0. And how much would I have wound up paying since then for OS X if I'd bought a Mac that year instead? This will become less of a bother in the future, with Apple starting to stretch out its updates to OS X, but even so, I'm going to have to deal with far more frequent, less backwards compatible, and more expensive upgrades than I'm used to. I'm sucking it up because I love OS X, but I'm not going to pretend that aspect of it doesn't bother me.

I'm sorry for the long rant... this guy just almost sounds like a pc user that has a friend with a mac and is pissed off by it. I'm sure that's not the case so sorry if I offended you...

That's hardly the case. I used Macs in elementary and middle school, never having touched a Wintel box until high school. I wanted a Mac for my first 'real' computer but wound up with PCs in HS and college because they're cheap (and because, at the time, before OS X, not having Windows was more of a disadvantage than it is now). I eventually realized that when properly cared for, PCs, though not terribly 'inspiring' machines, were hardly the beasts I'd been told they were, and moreover their being a de facto standard for computing was a major advantage. And whaddaya know, that weird second mouse button is actually really convenient! So Macs kinda fell off the radar screen for me in the late 90s and I didn't really consider them again until I started working at a place that's all-Mac. OS X, and only OS X, is what has put them back in the running for me. I may be 'pissed off' (not really, more like 'bothered' or 'concerned'; I AM BUYING A MAC, after all, so it's not like I hate them) by some of the 'quirks' of Apple, its hardware, and of a 'culture' whose priorities are a little different from what I've become accustomed to in the PC world; and I also readily acknowledge where I've found Macs are simply not sufficient for what needs to be done. I guess that's a very PC way of thinking: I am as pragmatic about the Mac as I am about any other computer; I could never be a card-carrying Mac idealist; and I definitely see through hype. But I hasten to point out, again, that I am overlooking all of my concerns because of the Macintosh operating system, which I believe, based on nothing more than my own experience with it, to be worth putting up with what I've laid out. I cannot imagine that I will ever find myself saying that about Longhorn or any of the 80 zillion flavors of Linux out there. I will pay for constant upgrades, accept less backwards compatibility, try to make peace with the inability to update most of the capabilities of my Mini, ignore the fact that I've chosen a machine with half the clock speed and RAM of my dad's PC that he paid the same price for, and continue to run PCs alongside the Mac to run programs that aren't available for it -- all, again, because of its superior operating system. But I certainly won't then turn around and pretend that in every facet, Macs, Apple and their culture are superior. PUH-lease.

(And I will, of course, also take some solace from the fact that the Mini is physically attractive, 'cool' and less intrusive than a tower)
 
brianus said:
Apple releases updates to each system 10.3.1, 10.3.2, 10.3.3, etc, that pretty much equal the service packs that microsoft sends out.
You are quite correct that these updates are equivalent to XP's "service packs", which is what I was saying; so why should we have to PAY for them? Service packs are free.

We don't pay for these the 10.x.x updates. Only the 10.x updates.

10.3.1 > 10.3.2 > 10.3.3 >......10.4.0 > 10.4.1 > 10.4.2, etc. are free updates.

10.3 > 10.4 aka: 'Panther > Tiger' is not free.
 
katie ta achoo said:
3. I NEED TO RIGHT CLICK! I just can't deal with Macs! ONE BUTTON! OMGWTFBBQ!! I can't plug in a USB 2-button mouse!

Not sure if its a joke or not... but any USB mouse works. :D
 
Dynamyk said:
Ok I've pretty much decided I'm going to switch when the updated Ibooks come, I just want to hear what you think the 5 weak points of Apple are. In the other thread you only hear the good things.

Anyone ? :)

1.) You're investing in a platform that hasn't seen many serious hardware updates lately
2.) You're dependent on a single hardware/software manufacturer
3.) There isn't as much software as for Windows and Linux. You'll have to pay for things that you get for free on other platforms (e.g., think of DVDshrink).
4.) Hardware compatibility: As with Linux, you have to be choosy when buying new hardware for your Mac.
5.) Support: If you have problems with your Mac, no one of your computer geek friends is likely to be able to help you (coz they're all using Linux or Windows). That's of course irrelevant if you're a computer geek yourself ;-)
 
Mechcozmo said:
Not sure if its a joke or not... but any USB mouse works. :D

I've plugged in many-a-USB mouse. I know it's able to be done.

I'm not sure if I'd "omgwtfbbq" at that, hahaha.
 
weg said:
2.) You're dependent on a single hardware/software manufacturer

That, in many ways, can make it easier! If you have a problem, you can call Apple, and have them help you. With the family PC, we have MS windows on a Compaq *now HP* box, with a seagate HD, with a no-name ethernet adapter... you get the idea. Now, something could go wrong. I get to call 10 places, trying to trouble-shoot instead of one? Yay...
With one stop for HD or screen problems or "ah! OS X is imploding" It simplifies (for me, at least)

5.) Support: If you have problems with your Mac, no one of your computer geek friends is likely to be able to help you (coz they're all using Linux or Windows). That's of course irrelevant if you're a computer geek yourself ;-)
If you have a problem, you can go to the Apple store's genius bar. Or post on here. Or post on Apple Support forums. Or Call Apple. There are hundreds of Mac communities (like this) where you can go get fast, quality help for anything mac-related! (and you get to read fun flame wars like this is turning into.:))
 
brianus said:
I was referring to the very real incompatibilities between browsers (mostly having to do with JavaScript/DHTML, at least in my experience... seriously, if you have ever done any design in that area, you know the headaches of which I speak). Most of these incompatibilities are entirely the fault of Microsoft and its crappy IE; Safari is a far more standards-compliant browser. My point is simply that, like it or not, IE is what most people use, and you can't be sure that what you've tested in Safari is going to work right for your Windows clients. Again, I know this from personal experience. I wish I didn't have to cross-test between PC and Mac for this stuff, but I have no choice.
Same here (although I interpreted what you said earlier as implying that people need only a PC to test web pages). I have found no alternative to testing on both platforms with, at a minimum, IE, Safari, and Firefox (the list changes over time as user choices slowly change). Which is why I don't think browser compatibility is a big factor for getting a PC (or a Mac). To do it right, you need both. Someone said that Dreamweaver almost lets you design once and produce multi-browser-compatible sites, which is good news, but I don't think we're quite there yet.

But Office.. ugh. The Mac version does a lot of strange things like inserting little paragraph symbols all over Word documents, or refusing to open files that work just fine on the PC. It's also surprisingly slow compared to most of the other programs I use on the Mac. It's serviceable, but I've never had these problems with the Windows version. Like Point #1, this isn't the "fault" of Macs, it's just an unfortunate reality I've encountered.
After years of use on both platforms, I still find Word on both platforms giving me impossible-to-fathom surprises, such as not letting me delete the last row of a table, switching columns in a table when you arrow one direction but not the other, reversing the boldness of text (bold and non-bold swap places) when I paste, etc. Let's just say it doesn't think like I do.

More people use Windows, so I agree that a Windows Word document is more likely to look as intended on another picked-at-random computer (i.e., more likely a PC), one reason being that the same fonts are more likely to be there, but no guarantees in any case since Word documents seem to be affected by the currently selected printer driver too. And the particular version of Word installed. And you are correct that Word for Mac is often inexplicably slow. I confirm that as a Windows advantage.
 
thanks tech4all... that's exactly what I was going to say... we don't pay for the equivalent of a service pack on the mac... just the major updates. You are completely right that most users have no reason to update from home to professional, but osx gives you everything and in order to get everything with a pc you have to pay 2 - 3 times as much. Now just because it took microsoft longer to come out with their updates is no excuse... with the exception of xp most of those updates were minimal and barely noticable when you took the upgrade. At least apple throws in some goodies with their system like expose or the new widgets... are these alone worth 100 a piece... probably not. But you don't have to upgrade either, just like I still have one of my pc's running windows 98, and I still haven't upgraded to tiger yet...
Look I'm sorry if I offended anyone by saying you don't have a mac or something else... it's just I have this friend, whose dad worked for intel. He swore up and down about how much macs suck and how you can't update them and there are no programs for them, all because macs don't use intel processors... he had never even touched one. Now that daddy's company all of a sudden is going to sell their processors in a mac he doesn't dog them, even though he still hasn't touched one and still hasn't done any research to back up his arguments. Some of the people on here just seem like die hard pc lovers like my friend instead of valid mac users trying to give someone new an honest opinion about what they hate about mac...
Maybe I am not enough of a "power" user to spout off big words and problems that I have with developing complex pixel shader 3d whatchamacalits with my mac; however chances are... this forum was started by someone looking to get into macs that isn't wanting that kind of information either. Most new users want to know real world situations that are frustrating to everyday mac users... So again sorry if I got out of hand with some of my comments... I'm sure you all have valid problems that affect your day to day work, however a few of them seemed a little complex. But again I am sorry.

To address a few others... one person mentioned not being able to find dvd software burning software... check out versiontracker.com, it has lots of dvd software for compressing and extracting dvds, many for free... Also check out roxio popcorn for burning dvds on the mac.

Someone else was mentioning "sharing" software. I don't know if these two sites are still up or not but check out the two file sharing programs poisoned and limewire... those were both pretty good a while back.
 
tech4all said:
We don't pay for these the 10.x.x updates. Only the 10.x updates.

10.3.1 > 10.3.2 > 10.3.3 >......10.4.0 > 10.4.1 > 10.4.2, etc. are free updates.

10.3 > 10.4 aka: 'Panther > Tiger' is not free.

It's also worth noting that although Tiger isn't free it is only £74.99 whereas MS Windows XP is £249.99 (prices from Amazon.co.uk)
 
I think Apple's insistence on staying with OS X may be causing problems in some people's minds, because that way we get 10.1, 10.2, 10.3, etc, when Apple could just as well be calling them OS 11, OS 12, OS 13, etc. But they want to stay with OS 10. I would say that, for example, OS 8.6 and OS 9.2 are more similar than 10.3 and 10.4, but you can't go from 8 to 9 for free either.

If they were called by whole numbers, would you complain? The "service pack" "point point" updates are, rightly, free. The major "point" updates are at least as substantial as the differences between Win 95, 98, ME, which were certainly not free. It's just that XP hasn't been updated in a long time. (To be fair to Microsoft, they really can't win here...people complained about the relatively frequent updates to Windows, and now they complain that Windows isn't updated. What are they supposed to do?)

And the differences between 10.3 and 10.4 are quite substantial. (Although many of the "200 new features" are in fact trivial.) Problem is, the biggest and most important differences are "behind the scenes" and not immediately apparent to the general user, so Apple is stuck marketing Spotlight and Dashboard.

--Eric
 
I love how this INSTANTLY turned into into a "top 5 reason TO buy a mac" thread. Can't blame 'em though. :D
 
My Number one reason I dislike Macs:
The amount of free time i now have to spend on the internet or playing with pictures/music as opposed to spending hours troubleshooting problems within Windows. I mean how can you complain about Windows when you get to go through driver after driver trying to find the right one to get your mouse or monitor to work properly. I MISS THIS!!!

The second thing would probably be the aesthesis of Windows I mean all those unorganized icons and that hideous taskbar along the bottom that is what truly made windows better, even when they tried to clean things up with XP did it still look like some late 1990's desktop(XP was not even in the same universe when compared to the looks of OSX.1)

And last but not least is I miss having to log in through Task Manager in Windows and eliminate all of those useless CPU cannibals that would slow down all of the other processes the computer was running.

Ok ok honestly thought what I do miss is the fact that at one point I put together a super fast machine with the best components all around for about 800 dollars. Granted I had to buy all the parts from different no-name providers and the case looked like a monster the thing was top of the line for under a 1000 dollars, you can't beat that.
 
Hattig said:
the non-existence of a specific application doesn't mean it can't do it.

Thats exactly what it means.

"I'd like an application to go outside and paint my house". There is no application to do this because no one has written one. The concept of it being possible or impossible is irrelevant. I still cant do it, because there is no mechanism to carry out said painting :D
 
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