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Touch ID Button Slightly Loose?

C

cforster

macrumors 6502
Original poster
Sep 19, 2013
413
195
Missouri USA
So I've been playing with the new 15" model that got delivered to me yesterday and noticed that the Touch ID button is slightly loose. If you tap it on top you can feel and hear that is has play in it.

Anyone else notice this? Is it normal?

Nothing terrible, but want to make sure my machine is consistent with the other builds, especially since we are in the early batches of production.

Thanks!
 
Mine is totally firm with no play whatsoever.

EDIT - Nevermind, just got back on the computer and there is the slightest looseness to it that I can only notice if I lightly put my finger on it. No issue for me at all though.
 
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shadow82x said:
Don't think it's any kind of defect, mine is loose too. Not far off from the keyboard keys though.
Click to expand...

I tend to agree with you. Thanks for the replies. That makes me feel a bit more comfortable. I'm try to make sure everything is in perfect condition prior to the return period ending.
 
i think its normal to have some loose since is covered by sapphire lens, its like on the iphones if you remove the metal ring
 
Last edited:
Just picked up a 13", it is slightly loose. Not bad but disappointing because the display model was solid.
 
fokmik said:
i think its normal to have some loose since is covered by safari glass, its like on the iphones if you remove the metal ring
Click to expand...
Safari glass? You mean Gorilla Glass? The TouchID sensor has sapphire glass. Speaking of the iPhone though, I don't buy the engineering tolerance explanation. The TouchID sensor on the iPhone is perfectly firm, so there should be no technical reason why Apple cannot do this on the MacBook Pro.
 
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myscrnnm said:
Safari glass? You mean Gorilla Glass? The TouchID sensor has sapphire glass. Speaking of the iPhone though, I don't buy the engineering tolerance explanation. The TouchID sensor on the iPhone is perfectly firm, so there should be no technical reason why Apple cannot do this on the MacBook Pro.
Click to expand...
sry i edit. If you remove the ring around the home button on the iphone 5s/6/6s you have the same low level of loose. Here on the macbook you don't have that ring so its normal
 
fokmik said:
sry i edit. If you remove the ring around the home button on the iphone 5s/6/6s you have the same low level of loose. Here on the macbook you don't have that ring so its normal
Click to expand...
Well of course the Home button would be loose if the ring was removed; the ring is a spacer. But TouchID on the MBP has no such ring, so I don't see the correlation. If any sort of spacer is required, it could be implemented under the surface. (also why would anyone remove the ring around the Home button?)
 
little loose. I guess you have to have space in order to press on it and use it as a power button?
 
For what it's worth, I just exchanged mine for a retail model and the power button isn't lose. (2.9/460/1TB/15")

Might just be a few select products coming from certain factories.
 
BasicGreatGuy said:
I picked up a 13" touch bar 256GB yesterday, and the Touch ID button is firm. Build date for computer is 11/14/16
Click to expand...

I wish mine was solid as well, but I'm not going to return it for this reason only. It works fine and everything else is good to go so far.

I just can't wrap my head around all these negative reviews for this product. My experience with it so far has been amazing.
 
cforster said:
I wish mine was solid as well, but I'm not going to return it for this reason only. It works fine and everything else is good to go so far.

I just can't wrap my head around all these negative reviews for this product. My experience with it so far has been amazing.
Click to expand...
Although I have only had it since yesterday, my experience thus far has been good as well. I haven't tested the battery as I leave mine plugged in most of the time. I only have 25 cycles on my late 2011 MBP and it still has 90%+ battery life left.

I am making so many mistakes typing on this new keyboard. lol Hopefully, I will get better.
 
cforster said:
So I've been playing with the new 15" model that got delivered to me yesterday and noticed that the Touch ID button is slightly loose. If you tap it on top you can feel and hear that is has play in it.

Anyone else notice this? Is it normal?

Nothing terrible, but want to make sure my machine is consistent with the other builds, especially since we are in the early batches of production.

Thanks!
Click to expand...

Mine is a bit lose, nothing I'm concerned with. It's a physical button that can be depressed as the power button. It feels pretty good to me overall and is 100% functional.
 
Does anyone else's touch bar Touch ID button seem loose when they touch it? Mine is not solid to the touch, it almost makes a clicking noise when I barely touch the button.

Am I the only one that notices this, or the the only that has this issue?


Let me know!
 
I just created the same thread... Mine is loose on one side -- the right -- and also it is easier to press the button on the right side of the power button than the left. I might request warranty work later on if it keeps on bugging me. I wonder if it would be a quick fix? Anyone know?
 
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