Touch ID Button Slightly Loose?

Discussion in 'MacBook Pro' started by cforster, Nov 17, 2016.

  1. cforster macrumors 6502

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    Sep 19, 2013
    Location:
    Missouri USA
    #1
    So I've been playing with the new 15" model that got delivered to me yesterday and noticed that the Touch ID button is slightly loose. If you tap it on top you can feel and hear that is has play in it.

    Anyone else notice this? Is it normal?

    Nothing terrible, but want to make sure my machine is consistent with the other builds, especially since we are in the early batches of production.

    Thanks!
     
  2. cmaier macrumors G3

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    Jul 25, 2007
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    California
  3. IceBreakerG macrumors member

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    Apr 27, 2010
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    Cordova, TN
    #3
    Mine does the same thing. I noticed it when I first got it. Would be nice if it was firmer and had less play in it.
     
  4. justinf77, Nov 17, 2016
    Last edited: Nov 17, 2016

    justinf77 macrumors 6502

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    May 18, 2003
    #4
    Mine is totally firm with no play whatsoever.

    EDIT - Nevermind, just got back on the computer and there is the slightest looseness to it that I can only notice if I lightly put my finger on it. No issue for me at all though.
     
  5. hollandog, Nov 17, 2016
    Last edited: Nov 17, 2016

    hollandog macrumors regular

    hollandog

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  6. darkside flow macrumors 6502

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    Toronto
  7. shadow82x macrumors 6502

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    Jul 11, 2012
    #7
    Don't think it's any kind of defect, mine is loose too. Not far off from the keyboard keys though.
     
  8. cforster thread starter macrumors 6502

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    Missouri USA
    #8
    I tend to agree with you. Thanks for the replies. That makes me feel a bit more comfortable. I'm try to make sure everything is in perfect condition prior to the return period ending.
     
  9. Goatllama macrumors 6502a

    Goatllama

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    #9
  10. fokmik, Nov 17, 2016
    Last edited: Nov 17, 2016

    fokmik macrumors 68000

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    Oct 28, 2016
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    USA
    #10
    i think its normal to have some loose since is covered by sapphire lens, its like on the iphones if you remove the metal ring
     
  11. Dukat macrumors regular

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    Mar 9, 2012
    #11
    Just picked up a 13", it is slightly loose. Not bad but disappointing because the display model was solid.
     
  12. myscrnnm macrumors 65816

    myscrnnm

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    Sep 16, 2014
    Location:
    Seattle, WA
    #12
    Safari glass? You mean Gorilla Glass? The TouchID sensor has sapphire glass. Speaking of the iPhone though, I don't buy the engineering tolerance explanation. The TouchID sensor on the iPhone is perfectly firm, so there should be no technical reason why Apple cannot do this on the MacBook Pro.
     
  13. fokmik macrumors 68000

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    Oct 28, 2016
    Location:
    USA
    #13
    sry i edit. If you remove the ring around the home button on the iphone 5s/6/6s you have the same low level of loose. Here on the macbook you don't have that ring so its normal
     
  14. myscrnnm macrumors 65816

    myscrnnm

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    Sep 16, 2014
    Location:
    Seattle, WA
    #14
    Well of course the Home button would be loose if the ring was removed; the ring is a spacer. But TouchID on the MBP has no such ring, so I don't see the correlation. If any sort of spacer is required, it could be implemented under the surface. (also why would anyone remove the ring around the Home button?)
     
  15. alexwei macrumors regular

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    Sep 29, 2012
    #15
    little loose. I guess you have to have space in order to press on it and use it as a power button?
     
  16. shadow82x macrumors 6502

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    Jul 11, 2012
    #16
    DIY solution: rub a little Vaseline around the button, and there you go.
     
  17. shadow82x macrumors 6502

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    Jul 11, 2012
    #17
    For what it's worth, I just exchanged mine for a retail model and the power button isn't lose. (2.9/460/1TB/15")

    Might just be a few select products coming from certain factories.
     
  18. BasicGreatGuy Contributor

    BasicGreatGuy

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    #18
    I picked up a 13" touch bar 256GB yesterday, and the Touch ID button is firm. Build date for computer is 11/14/16
     
  19. cforster thread starter macrumors 6502

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    Missouri USA
    #19
    I wish mine was solid as well, but I'm not going to return it for this reason only. It works fine and everything else is good to go so far.

    I just can't wrap my head around all these negative reviews for this product. My experience with it so far has been amazing.
     
  20. BasicGreatGuy Contributor

    BasicGreatGuy

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    In the middle of several books.
    #20
    Although I have only had it since yesterday, my experience thus far has been good as well. I haven't tested the battery as I leave mine plugged in most of the time. I only have 25 cycles on my late 2011 MBP and it still has 90%+ battery life left.

    I am making so many mistakes typing on this new keyboard. lol Hopefully, I will get better.
     
  21. kwandrews macrumors 6502

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    Mar 7, 2012
    Location:
    Colorado, USA
    #21
    Mine is a bit lose, nothing I'm concerned with. It's a physical button that can be depressed as the power button. It feels pretty good to me overall and is 100% functional.
     
  22. Jonesmak macrumors member

    Jonesmak

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    Oct 7, 2016
    #22
    It's a power button guys lol....it moves up and down....
     
  23. cforster thread starter macrumors 6502

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    Missouri USA
    #23
    Thanks for the deep insight and contribution to the discussion.
     
  24. rokstar505 macrumors newbie

    Joined:
    May 7, 2005
    #24
    Does anyone else's touch bar Touch ID button seem loose when they touch it? Mine is not solid to the touch, it almost makes a clicking noise when I barely touch the button.

    Am I the only one that notices this, or the the only that has this issue?


    Let me know!
     
  25. rokstar505 macrumors newbie

    Joined:
    May 7, 2005
    #25
    I just created the same thread... Mine is loose on one side -- the right -- and also it is easier to press the button on the right side of the power button than the left. I might request warranty work later on if it keeps on bugging me. I wonder if it would be a quick fix? Anyone know?
     

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