Touch ID on MacBook Pro not working

Discussion in 'MacBook Pro' started by Ygymac, Dec 24, 2016.

  1. Ygymac macrumors newbie


    Nov 1, 2016
    I have a problem on my 13" MacBook Pro. When I set up Touch ID, it works for 1-2 days without a single problem but after that when I am in the log in screen, macbook is asking for my password and not for the Touch ID.
    In order to "restart" the Touch ID, I have to delete the fingerprint and add it again.... but it is not very convenient.... what am I doing wrong ?
    why isn't Touch ID always enabled ? what is causing this problem ?
  2. xraydoc macrumors demi-god


    Oct 9, 2005
    Is it happening after you reboot? Like on iOS, you have to type in your password from a cold boot. After that, the TouchID will work - until you reboot again.

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