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It's just arrived. Unboxed and in place. Just waiting a few hours for it to warm up before starting. Been in transit 10 days so its quite cold
 
Well, some good news, mine is back to preparing for shipment.

Must have been some bug in their system, as it affected quite alot of people it seem

Could you add your details to this spreadsheet, please. It would be great.

Please include the dates when it went to 'preparing for shipment' the first time, when it reverted to 'processing' and when it went back to 'preparing for shipment'

Thank you :)
 
Mine just switched to Preparing for shipment!!!!! =)


Ordered on 7th December

2,9Ghz with 1TB Fusion

delivering to Germany :D:D
 
My wife just got her iMac 27" basemodel with 1tb fusion. Lucky her. (wife happy, me happy :D:D)

Ordered on november 30. Payment via banktransfer (confirmed on december 3). Sent via TNT.
 
Germany, ordered on Nov 30 via wired transfer, delivery jan 3rd-9th JUST changed into "preparing for shipment" AWESOME !!! :D:rolleyes::cool::apple:
 
After some telephone calls to UPS and one to Apple it's now official that UPS "lost" my iMac.

Milano, Italy 12/28/2012 11:07 A.M. Tracer request. / Lost package tracer.

Apple should contact me Monday with some new information. :(
 
After some telephone calls to UPS and one to Apple it's now official that UPS "lost" my iMac.

Milano, Italy 12/28/2012 11:07 A.M. Tracer request. / Lost package tracer.

Apple should contact me Monday with some new information. :(

How do you lose a 27" iMac!?!

As frustrating as that must be you can be assured Apple will sort you out a replacement ASAP - I'd be surprised if you don't get it within a week from Monday. Also you can maybe get a freebie as a gesture of good will.

As for me...

My order just changed to preparing for shipment!

Of course who knows when it will be shipped but I ordered on December 4th.

27-inch iMac

2.9GHz Quad-Core Intel Core i5
8GB 1600MHz DDR3 SDRAM-2X4GB
1TB Fusion Drive
NVIDIAGeFrc GTX660M 512M GDDR5
APPLE MAGIC MOUSE
Apple WL Kybd+User's Guide-B
COUNTRY KIT-B

So standard 27" plus fusion drive.
 
After some telephone calls to UPS and one to Apple it's now official that UPS "lost" my iMac.

Milano, Italy 12/28/2012 11:07 A.M. Tracer request. / Lost package tracer.

Apple should contact me Monday with some new information. :(

I think your iMac it's not lost, but stolen.
 
I think your iMac it's not lost, but stolen.

In Italy when we write "lost" we generally mean stolen (kind of gives away the nice culture of this nation).

And of course UPS would never say it was lost within their network… it's terrible PR for a carrier. Well who knows maybe they can find it again even if I don't hold my breath for that :)

This is surely better than the last 3 days when it was just "Out for delivery".
 
My 27" BTO is finally preparing for shipment :)

Not long now hopefully, does anyone know when the applecare I ordered runs from.....is it the day they dispatch or the day I ordered it (4th Dec) ?
 
That's a bit of a p1$$er than as i'll have lost a month of cover, time for a mail to Apple :D

Interestingly the money is still in my bank too, it disappeared at order time and reappeared a day or so later and hasn't gone anywhere since.
 
My iMac arrived at Germany then import scan yesterday and now it's added another day to delivery. Why????
 
Question: when you switched from "Preparing for Shipment" to "Shipped," did you receive an email instantly, or did you see it yourself through Apple first?
 
Wasn't home when they tried to deliver today, unfortunately, but now it's at the local post office waiting for me to pick it up - ordered it the 3rd of December :)

28 Dec 2012 10:17:00 Oslo Out For Delivery.
27 Dec 2012 17:32:00 Oslo Onforwarded For Delivery
27 Dec 2012 08:49:54 Oslo Shipment Received At Destination Depot.
24 Dec 2012 17:19:08 Eindhoven Shipment In Transit.
24 Dec 2012 09:02:20 Arnhem Hub Shipment In Transit.
21 Dec 2012 00:24:52 Pudong International Airport Shipment In Transit.
20 Dec 2012 20:20:16 Pudong International Airport Shipment Received At Transit Point.
20 Dec 2012 19:17:00 Shanghai Shipment In Transit.
20 Dec 2012 19:06:14 Shanghai Shipment In Transit.
20 Dec 2012 18:37:27 Shanghai Shipment Collected From Sender.
 
CAN ANYONE PLEASE answer my question above? This is about the forth time of asking.
Well, you can also be a little bit more proactive yourself, pick up the phone and call UPS/TNT/DHL/whatever for information... Crazy suggestion I know. ;)
 
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Well, you can also be a little bit more proactive yourself, pick up the phone and call UPS/TNT/DHL/whatever for information... Crazy suggestion I know. ;)

Haha don't worry will give it abit longer just wondering if anyone knew first.
 
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