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Other UK iPhone 12/12 Pro/12 Pro Max (2020) Orders and Dispatch Thread

What model are you getting?

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Just had a very weird experience taking to Three's live chat. Firstly I queried if i needed a new sim for 5G and they said no.

Then they tell me they have great deals for existing customers like myself. I'm currently tied into a contract till June so i thought early upgrade, that would great! Get talking about a SIM only and they say 100gb for £15 which i'm happy with as my current contract is £36/month (was for a S10+ that broke). They tell me no upgrade fee even though my contract is up in June. I'm here thinking i'm winning the jackpot, then they say we'll have to send you a new SIM. This is when i have to ask "i'm keeping my number right?". The response was "no". I really have no clue how they've messed this up so badly.

Anyway the point is I've wasted my lunch speaking to Norman and if you have an existing Three sim it should be 5G ready.
 
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tomj200 said:
Just had a very weird experience taking to Three's live chat. Firstly I queried if i needed a new sim for 5G and they said no.

Then they tell me they have great deals for existing customers like myself. I'm currently tied into a contract till June so i thought early upgrade, that would great! Get talking about a SIM only and they say 100gb for £15 which i'm happy with as my current contract is £36/month (was for a S10+ that broke). They tell me no upgrade fee even though my contract is up in June. I'm here thinking i'm winning the jackpot, then they say we'll have to send you a new SIM. This is when i have to ask "i'm keeping my number right?". The response was "no". I really have no clue how they've messed this up so badly.

Anyway the point is I've wasted my lunch speaking to Norman and if you have an existing Three sim it should be 5G ready.
Click to expand...
They were trying to get you to take out an extra line by the sound of it...
 
Mundane post before the review's land...

EDIT:

After they land
 

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azing said:
They were trying to get you to take out an extra line by the sound of it...
Click to expand...
Yep, but they never made that clear as i was only ever talking about my existing contract. After they said they have great deals for existing customers my question was "Can i upgrade my current contract to a sim only plan?" and then they start offering me stuff.
 
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